Terms & Conditions


The 1901 Club Terms & Conditions

The 1901 Club Terms & Conditions (July 2021 - June 2026)
Matchday Hospitality Terms & Conditions (Season 2021/22)

Season Ticket Terms & Conditions

Season Ticket Terms & Conditions (Season 2021/22)
Season Ticket Direct Debit Terms & Conditions (Season 2021/22)

Match Ticket Terms & Conditions

Home Match Ticket Terms & Conditions
Away Match Ticket Terms & Conditions
Women's Match Ticket Terms & Conditions
Under-23s Home Supporter Match Ticket Terms & Conditions

Other Event Terms & Conditions

Screening Match Ticket Terms & Conditions

General Terms & Conditions

Ground Regulations
Brighton and Hove Albion's COVID-19 Supporter Code of Conduct
Spectator Privacy Notice
COVID-19 Visitor Code of Conduct
Under-23s COVID-19 Supporter Code of Conduct

Additional Terms & Conditions

Membership Terms & Conditions (Season 2021/22)
Ticket Gift Voucher Terms & Conditions
Mascots Terms & Conditions
Stadium Tour Ticket Terms & Conditions (Season 2021/22)
Privacy Policy (opens new window)
Match Ticket Booking Protection Policy (opens new window)
Seasonal Booking Protection Policy (opens new window)
Equality Policy (opens new window)






The 1901 Club Terms & Conditions (July 2021 - June 2026)



1 Definitions


IN THIS AGREEMENT the following expressions shall have the meanings shown:
2011-2016 Membership Scheme means the 1901 membership scheme organised by the Company for the seasons 2011/12 to 2015/16 (inclusive).
2016-2021 Membership Scheme means the 1901 membership scheme organised by the Company for the seasons 2016/17 to 2020/21 (inclusive).
Agreement means these terms and conditions including the Application Form or Application Confirmation (as applicable).
Application Confirmation means the confirmation provided by an existing Member that all the information held by the Company in respect of that Member is correct and up-to-date prior to renewing his/her membership of the Scheme.
Application Form means the application form prospective members need to submit prior to becoming a Member.
Board means the board of directors of the Company.
Business Days means a day (other than a Saturday or Sunday) on which the banks are ordinarily open for business in the City of London.
Car Park Space means a car park space allocated to the Member by the Company within the Designated Car Parking.
Clean Stadium Event means any event organised by an organisation other than the Company, where the organisation requires exclusive occupation of the Stadium and the marketing rights for such an event.
Company means Brighton & Hove Albion Football Club Limited, a company registered in England and Wales under company number 00081077 with its registered office at American Express Community Stadium, Village Way, Brighton, BN1 9BL and with VAT number GB 259 9519 45.
Consumer means a person acting for purposes that are wholly or mainly outside of their trade, business, craft or profession.
Commencement Date means 1 July 2021.
Common Parts means the roads, footpaths, lifts, stairs, escalators and concourses necessary to access and leave the Designated Areas and the Designated Car Parking.
Cooling-off Period has the meaning given in clause 19.10.
Credit Agreement means the credit agreement between the Company and the Member, for the financing of the Season Ticket.
Data Protection Legislation means the GDPR, the UK Data Protection Act 2018, Directive 2002/58/EC and any legislation and/or regulation implementing or made pursuant to them, or which amends, replaces, re-enacts or consolidates any of them, and all other applicable laws relating to processing of personal data and privacy.
Designated Areas means the Seats in the Stadium and the Hospitality Areas.
Designated Car Parking means the Priority Car Parking and the Nominated Car Parking, car parks on the campus of Sussex University or elsewhere designated for use by Members, where provided as part of the Rights.
Dugout Membership means the version of the Scheme which entitles the Member to the “Dugout Membership” benefits, as further described at https://www.brightonandhovealbion.com/hospitality/1901-club/renewal/package-prices.
Event-by-Event Transfer has the meaning given in clause 5.1.
Force Majeure means any cause affecting the ability of the Company to provide the Designated Areas, Designated Car Parking and/or the Rights arising from, or because of, any other acts, events, omissions, incidents or accidents beyond the reasonable control of the Company.
Franchisee means any firm, person or company to whom catering rights in the Hospitality Areas have been franchised.
GDPR means Regulation (EU) 2016/679 as amended by any legislation arising out of the withdrawal of the UK from the European Union.
Gold Membership means the version of the Scheme which entitles the Member to the “Gold Membership” benefits, as further described at https://www.brightonandhovealbion.com/hospitality/1901-club/renewal/package-prices.
Ground Regulations means the ground regulations used by the Company at the Stadium at the time of a Relevant Event.
Group means in relation to either party, that party and any company which is from time to time a subsidiary or holding company of that party or a subsidiary of any such holding company (and the terms "subsidiary" and "holding company" shall have the meanings given to them by section 1159 of the Companies Act 2006).
Hospitality Areas means the areas within the Stadium where hospitality services are available to the Member as part of the Scheme.
Insured Event means an event which prevents the use of the Designated Areas, Designated Car Parking and/or Stadium and which is covered by an insurance policy held by or to the benefit of the Company.
Joining Fee means the amount specified on the Application Form or a part of the renewal process as the Joining Fee to be paid for membership of the Scheme.
List of Members has the meaning given in clause 12.1.
Member(s) means a person who has submitted an Application Form or Application Confirmation, which has been accepted by the Company in accordance with clauses 2 and 19.
Membership Card means such form of documentary evidence of membership of the Scheme as the Company shall from time to time provide to Members.
Monthly Instalment(s) means the amount specified in the Credit Agreement as the Monthly Instalment(s) to be paid for a Season Ticket.
Nominated Car Parking means car parks on the campus of Sussex University or elsewhere designated for use by Members, where provided as part of the Rights.
Nominee has the meaning given in clause 5.1.
Opening Hours means the periods during which the Designated Areas, Designated Car Parking and Stadium remain open for a Relevant Event.
Permanent Transfer has the meaning given in clause 5.2.
Platinum Membership means the version of the Scheme which entitles the Member to the “Platinum Membership” benefits, as further described at https://www.brightonandhovealbion.com/hospitality/1901-club/renewal/package-prices.
Platinum Plus Membership means the version of the Scheme which entitles the Member to the “Platinum Plus Membership” benefits, as further described at https://www.brightonandhovealbion.com/hospitality/1901-club/renewal/package-prices.
Priority Car Parking means the closest available car parks to the Stadium designated for use by Members, where provided as part of the Rights.
Regulations means any regulations imposed by a third party having the appropriate authority to do so from time to time in respect of the use of the Designated Areas, Designated Car Parking and Stadium.
Relevant Events means all ticketed Brighton & Hove Albion Football Club men’s first team matches held at the Stadium, including all league games and domestic cup matches (being the League Cup and the FA Cup, excluding testimonial matches and friendlies).
Relevant Legislation means any Act of Parliament or any other legislation or decree having effect as law in the UK, including any statutory modification to or re-enactment of the same.
Rights means the rights set out in clause 4.
Risk Statement means the statement contained in clause 18.
Safety Officer means the person employed by the Company with overall responsibility for safety at the Relevant Events and for the implementation of the Stadium’s safety certificate.
Scheme means the scheme by which the Company grants the Rights to Members.
Season means a professional Association Football season in England commencing with the first competitive match played by any team drawn from any Association Football Squad in one calendar year (currently in August) and ending in the next calendar year (currently in May);
Season Ticket means a ticket permitting the holder to access all Relevant Events taking place during a Season.
Seat(s) means the seat(s) in the Stadium allocated to the Member as part of the Scheme.
Stadium means the American Express Community Stadium, Village Way, Brighton BN1 9BL
Term means a period of five years from the Commencement Date, ending 30 June 2026.
Trader means anyone other than a Consumer.
Transferee has the meaning given in clause 5.2.
Transfer Window means the window during which Permanent Transfers may be requested which runs from 1 June to 31 July during each calendar year during the Term (excluding 2026).
UK means the United Kingdom.
VAT means Value Added Tax or any other sales tax for the time being replacing the same.


2 BECOMING A MEMBER


2.1 To become a Member the Applicant must submit an Application Form to the Company (or, in the case of an existing Member, provide the Application Confirmation) and pay the Joining Fee to the Company. An Application Form must be accepted by the Company in order for the Applicant to become a Member. Details of the application procedure and conditions are at clause 19.

2.2 On acceptance of the Application Form or receipt of the Application Confirmation by the Company, the Applicant shall be deemed a Member and as such the Member and the Company shall be legally bound by the terms and conditions of this Agreement for the duration of the Term or until this Agreement is terminated pursuant to clause 16.

2.3 If the Applicant paid the lifetime joining fee under the 2011-2016 Membership Scheme or the 2016-2021 Membership Scheme then no joining fee will apply.

2.4 If the Member pays the lifetime joining fee under this Agreement (or, for the avoidance of doubt, under the 2011-2016 Membership Scheme or 2016-2021 Membership Scheme) then that Member shall not be required to pay any further joining fees for the 50-season period following the first season of its membership. In order to renew the Member’s membership of the 1901 membership scheme at the end of the Term, that Member will still need to follow the process set out in clause 13 to form a new contract with the Company for the renewed membership and agree to comply with the terms applicable to the renewed membership scheme made available by the Company.

3 PAYMENTS


3.1 The Joining Fee is to be paid either by the Applicant or by another on behalf of the Applicant. The Joining Fee must be paid prior to or at the time the Application Form or the Application Confirmation is submitted to the Company and must be paid in full before the Company will accept the application.

3.2 Upon acceptance of the Application Form or receipt of the Application Confirmation (as applicable) by the Company, the Member shall pay the (first) Monthly Instalment (or such other instalments agreed between the Member and the Company) no later than 14 days prior to the Commencement Date and shall until April 2026 pay all subsequent Monthly Instalments (or such other instalments agreed between the Member and the Company) no later than one day prior to the start of each month (March 2026 being the final month during the Term during which a Monthly Instalment is due).

3.3 If the Member is a Trader, in addition to the Joining Fee and Monthly Instalments (or such other instalments agreed between the Member and the Company) the Member shall within five Business Days of receipt of a valid invoice pay VAT on all such fees.

3.4 If the Member fails to pay a Monthly Instalment (or such other instalments agreed between the Member and the Company) the Company may at its discretion and without prejudice to any other rights it has under this Agreement:

  • (a) if the Member is a Trader, charge the Member interest on any unpaid sum at the rate of 2% per annum above the Bank of England’s base rate from time to time for the period between the due date and date the payment is made. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. For the avoidance of doubt, in the event that the Bank of England’s base rate is less than or equal to 0% per annum, the rate of interest for the purposes of this clause 3.4(a) shall be 2% per annum;
  • (b) charge the Member a £10.00 administration fee (exclusive of VAT);
  • (c) withhold from the Member tickets to all Relevant Events; and/or
  • (d) refuse entry to the Member and/or Nominee to the Designated Areas, Designated Car Parking and/or Stadium for all Relevant Events, pending payment by the Member of all outstanding amounts due.

3.5 If the Member fails to make direct debit payments of the Monthly Instalments (or such other instalments agreed between the Member and the Company) on three or more occasions the Company may at its discretion and without prejudice to any other rights it has under this Agreement withdraw the direct debit facility and require the Member to make payments of all Monthly Instalments (or such other instalments agreed between the Member and the Company) for the Term by no later than the start of the next Season.

3.6 Where the Company holds money on account for the Member, the Company shall be entitled to set off those sums against any liability that the Member owes to it. This means that the Company can use Monthly Instalments (or such other instalments agreed between the Member and the Company) it holds on account for the Member to reduce future payments that the Member is due to make. Any money that the Company holds on account for the Member will be: (i) set off against future payments due for the remainder of the then current Season; and (ii) if the Company still holds money on account for the Member at the end of the then current Season, set off against payments due for future Seasons during the Term.

4 RIGHTS


4.1 In return for the payments made pursuant to clause 3 the Company shall unless prevented by Force Majeure or any other reason outside of its control (including the circumstances referred to in the Risk Statement in clause 18) grant the Member the following during the Term and during Opening Hours on the day of a Relevant Event:

  • (a) the right to use of the Common Parts for the purposes of accessing and leaving the Stadium and Designated Car Parking;
  • (b) the right to use the Designated Areas, Designated Car Parking (as applicable) and Stadium;
  • (c) where applicable, the right to use the Car Park Space as allocated by the Company to the Member and in particular:
    • (i) where the Company has accepted the Member’s application for Platinum Plus Membership, the right to one Car Park Space in the Priority Car Parking for every two Seats held by the Member;
    • (ii) where the Company has accepted the Member’s application for Dugout Membership, the right to one Car Park Space in the Priority Car Parking for every two Seats held by the Member;
    • (iii) where the Company has accepted the Member’s application for Platinum Membership, the right to one Car Park Space in the Nominated Car Parking for every two Seats held by the Member;
    • (iv) where the Company has accepted the Member’s application for Gold Membership, the right to one Car Park Space in the Nominated Car Parking for every four Seats held by the Member;
  • (d) the exclusive right to use the Seat(s) for all Relevant Events; and
  • (e) subject to availability, the right to reserve places in the restaurant of the Hospitality Area equivalent to the number of Seats held by the Member (reservation of restaurant places must be made in advance).

4.2 Members shall only park in the Car Park Space(s) allocated to them by the Company; sharing of Car Park Space(s) between Members is prohibited.

5 EVENT-BY-EVENT TRANSFERS AND PERMANENT TRANSFERS


5.1 The Member may permit another person (the “Nominee”) to enjoy for the duration of a Relevant Event the Rights set out in clause 4 without notification or consent of the Company, on the condition that the Member is liable for all acts and omissions of the Nominee (“Event-by-Event Transfer”). The Member acknowledges that the Company may require the Member to provide details of the Nominee attending the Relevant Event and, if requested to do so, the Member shall promptly provide the Company with such Nominee details. When providing the Company with such Nominee details, the Member shall ensure that the Member has all applicable rights and consents to do so. If acts and/or omissions of the Nominee cause loss to the Company, the Company may issue legal proceedings against the Member for reimbursement of all costs resulting from those acts and/or omissions (including, but not limited to, reasonable administrative and legal costs). If the Member is a Trader (or otherwise acting in a professional capacity), the Member shall fully indemnify the Company against all losses, costs, claims, demands, proceedings or other liabilities arising as a result of any act or omission of the Nominee and/or the Member. In addition, the Member agrees to make any Nominee aware of the applicability of the terms of this Agreement to their enjoyment of any of the Rights.

5.2 During the Transfer Window, the Member may transfer permanently the Rights and obligations arising from this Agreement (“Permanent Transfer”) to another person (“the Transferee”) subject to:

  • (a) the Member informing the Company of the intention to make a Permanent Transfer;
  • (b) the Company receiving a completed Application Form containing all the required details of the Transferee; and
  • (c) the Company making no objection pursuant to clause 5.3 to the proposed Permanent Transfer.
  • The Member acknowledges that requests for Permanent Transfers may only be made during the Transfer Window. The Company will not accept any applications for a Permanent Transfer outside of the Transfer Window.

5.3 The Company may, acting reasonably, object to the proposed Permanent Transfer within one month of being informed by the Member of the intention to make a Permanent Transfer.

5.4 Upon the making of a Permanent Transfer pursuant to clause 5.2 the Transferee shall henceforth become entitled to enjoy the Rights of the Member and otherwise be subject to all terms and conditions of this Agreement. For the avoidance of doubt, any liabilities arising before the making of a Permanent Transfer shall remain the transferring Member’s responsibility. For the purposes of this Agreement, upon agreement by the Company to the Permanent Transfer, all references to the Member shall be construed as references to the Transferee.

5.5 The Company may at any time by giving notice to the Member transfer or assign its rights and/or interests (provided that such transfer or assignment of its rights and/or interests does not materially change the Member’s rights and obligations under this Agreement) in respect of this Agreement and the Designated Areas, Designated Car Parking and/or Stadium to any other person, company or firm within the Company’s Group, whereupon the obligations between the Member and the Company shall become obligations between the Member and the person, company or firm named in such notice and with effect of such notice the Company shall have no further obligations to the Member.

6 DURATION


6.1 This Agreement shall begin on the Commencement Date and shall continue, unless terminated earlier in accordance with clause 16, until the end of the Term.

7 VARIATION OF RIGHTS


7.1 Where the Company is unable to make the Seat(s) available to the Member by reason of Force Majeure or Regulations or any other reason outside of its control (including the circumstances referred to in the Risk Statement in clause 18) but is able to make an alternative seat available, the Company shall be entitled to provide alternative seats to the Member for as long as it is prevented from making the Seat(s) available.

7.2 The Company shall use all reasonable endeavours to make the Seat(s) available at the earliest possible time after a period of unavailability.

8 OWNERSHIP


8.1 The Rights granted under this Agreement to the Member are not exclusive unless expressly stated otherwise and are exercisable by licence only and do not grant the Member any legal or proprietary interest in the Designated Areas, Designated Car Parking and/or Stadium save as to exercise the Rights granted by this Agreement.

9 OBLIGATIONS OF THE MEMBER


9.1 In entering into this Agreement, the Member agrees:

  • (a) to comply with all Relevant Legislation and all rules and regulations made by the Company including: (i) for each Relevant Event, the Ground Regulations (current version available here) applicable to that Relevant Event; (ii) for each Relevant Event during a season during the Term, any terms and conditions applicable to the issue and/or use of a Season Ticket issued by the Company to the Member (current version available here) applicable for that season, save that the provisions relating to transfers and limitation of liability in this Agreement shall override the provisions relating to transfers and limitation of liability in the Season Ticket terms and conditions; and (iii) any request or instruction given by the Safety Officer or representative in connection with the Designated Areas, Designated Car Parking and any other area within the Stadium when exercising the Rights. Please note that the Ground Regulations and the terms and conditions applicable to season tickets will change from time to time, for example (and without limitation) to: (i) comply with the Relevant Legislation and/or Regulations; and (ii) uphold the safety and security of the Relevant Events.
  • (b) to refrain from doing anything which may cause a nuisance or annoyance to the Company, any other Members of the Scheme and/or any visitors to the Designated Areas, Designated Car Parking and/or Stadium when exercising the Rights;
  • (c) to make all payments due to the Company under this Agreement on or before the date specified including, without limitation, the payments set forth in clause 3;
  • (d) to pay to the Franchisee all charges incurred by the Member in respect of food, beverages and any other catering services at the time of consumption and in accordance with the conditions for payment unless otherwise agreed between the Franchisee or Company and the Member;
  • (e) to refrain from bringing any food or drink for consumption into the Designated Areas and/or Stadium that has not been purchased at the date of the Relevant Event from an outlet within the Stadium;
  • (f) to refrain from bringing into the Designated Areas, Designated Car Parking and/or Stadium any substance, material or item which is in contravention of the Ground Regulations, including any item of an objectionable nature as determined at the absolute discretion of the Company;
  • (g) to refrain from causing any damage to any part of the Designated Areas, Designated Car Parking and/or Stadium including any fixtures, fittings, furnishings or equipment contained therein and (a) if the Member is a Trader, the Member shall indemnify the Company against all losses, costs and damages of any kind howsoever caused by the Member; and (b) if the Member is a Consumer, the Member shall be liable to the Company for all losses, costs and damages of any kind caused by the Member due to the Member’s wilful actions or negligence;
  • (h) to only park motor vehicles in the Car Park Space as directed by the car park stewards;
  • (i) to refrain from littering in/on any part of the Designated Areas, Designated Car Parking and/ or Stadium;
  • (j) to, at all times when in any part of the Designated Areas, Designated Car Parking and/or Stadium behave in a proper and respectable manner appropriate to the home area of the Stadium. For the avoidance of doubt the wearing of colours representing the visiting team may not be worn in the Seat(s);
  • (k) to notify the Company of any change of address of the Member within seven days of such change;
  • (l) if the Member is a Trader, to indemnify the Company and its respective officers, employees and representatives against all losses, costs, claims, demands, proceedings or any other liability howsoever incurred by the Company as a result of any breach by the Member of any of the obligations contained in this Agreement or otherwise as a result of the Member’s deliberate or negligent acts or omissions;
  • (m) if the Member is a Trader, that the Member has not relied upon any oral representation made by the Company and/or its respective officers, employees or agents, or any descriptions, illustrations or specifications contained in any catalogues or publicity materials with regard to the Scheme and/or Rights and which the Member acknowledges are intended to convey a general description of the products and services mentioned therein; and
  • (n) that neither the Member nor any person chosen by the Member as Nominee or Transferee has been convicted of any football-related offence nor is the subject of a banning order imposed by any Court or the Company in relation to any football-related offence.


10 OBLIGATIONS OF THE COMPANY


10.1 In entering into this Agreement, the Company agrees to:

  • (a) maintain the Designated Areas, Designated Car Parking and Stadium in good repair and condition and suitable for the exercise of the Rights by the Member; and
  • (b) in an event of Force Majeure or any other reason outside of its control (including the circumstances referred to in the Risk Statement in clause 18), use reasonable endeavours to avoid and/or minimise the effect of such an event on the operation of the Stadium and enjoyment of the Rights.


11 VARIATION


11.1 The Company may from time to time vary the terms of this Agreement due to Regulations and/or Relevant Legislation or (as determined at the absolute direction of the Company) because it is in the best interests of the Scheme and/or for proper management of the Scheme, Rights and/or Stadium. In the event of variation of the terms of this Agreement the Company shall give the Member not less than one month’s notice of such variation.

12 PERSONAL INFORMATION OF THE MEMBER


12.1 After entering into this Agreement the Company shall use all information contained in the Application Form or held previously by the Company (and confirmed by the Member via the Application Confirmation) to produce a list which will include the Member’s name, address, telephone number and e-mail address in a database maintained by the Company (“List of Members”).

12.2 The Company undertakes to the Member to hold and use the List of Members in accordance with the requirements of all Relevant Legislation (including, without limitation, the Data Protection Legislation). The Member may opt-out of receiving marketing information on the Application Form or via their personalised Company account.

12.3 The Company may release to any Franchisee the information included as part of the List of Members unless the Member chooses to opt-out on the Application Form or via their personalised Company account.

12.4 Any personal data provided by the Applicant shall be processed in accordance with the Company’s privacy policy as updated from time to time (https://www.brightonandhovealbion.com/club/club/privacy-policy).

13 RENEWAL OF MEMBERSHIP


13.1 Prior to the expiry of the Term, the Company shall communicate to the Member any terms and conditions upon which the Company is prepared to renew the Member’s membership of the Scheme, subject to the Member having complied with all terms of this Agreement.

13.2 Within a reasonable time period specified by the Company (such period to be no less than 6 weeks) of receiving communication from the Company under clause 13.1 the Member shall inform the Company whether the Member wishes to renew membership of the Scheme based on the terms and conditions communicated by the Company at that time.

13.3 Where the Company receives no response from the Member during the response period defined by the Company under clause 13.2, the Company shall be entitled to assume the Member does not wish to renew membership of the Scheme and the Rights shall terminate on expiry of the Term.

14 LIMITATIONS


14.1 The Company shall not be liable to the Member where the Rights cannot be exercised by reason of an event of Force Majeure or cancellation of any Relevant Event for any reason whatsoever. In the event of cancellation of a Relevant Event, the terms and conditions of the Member’s Season Ticket shall apply to determine the Member’s entitlement to a refund of the Monthly Instalments (or such other instalments agreed between the Member and the Company). For the avoidance of doubt, entitlement to a refund of the Joining Fee (if any) shall be determined in accordance with this Agreement.

14.2 The Company shall not be liable to the Member where the Company is prevented from making the Designated Areas, Designated Car Parking and/or Stadium available to the Member, due to a Clean Stadium Event or the organisation of a Relevant Event by a third party and/or regulatory or statutory constraints, including those arising from any applicable Regulation and/or Relevant Law.

14.3 Save as set out in clause 14.5, in the event that the Company incurs any liability to the Member and that liability is not excluded by a term of this Agreement:

  • (a) if the Member is a Trader, the Company shall not be liable for any consequential loss incurred by the Member;
  • (b) if the Member is a Consumer then: (i) if the Company fails to comply with this Agreement, the Company is responsible for loss or damage the Member suffers that is a foreseeable result of the Company’s breach of this Agreement or its negligence, but the Company is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of the Company’s breach or if it was contemplated by the Company and the Member at the time the parties entered into this Agreement; and (ii) the Company shall have no liability to the Member for any loss of profit, loss of business, business interruption, or loss of business opportunity; and
  • (c) in all respects the Company’s maximum aggregate liability to the Member shall not exceed the value of all amounts actually paid by the Member to the Company under this Agreement.

14.4 The exercise of all Rights including, without limitation, entry into and use of the Designated Areas, the Designated Car Parking and the Stadium by the Member or any Nominee will be at all times at the sole risk of the Member or any Nominee, save as set out in clause 14.5 and as prohibited by Relevant Legislation.

14.5 Nothing in this Agreement shall exclude or limit the Company’s liability for death or personal injury, fraudulent misrepresentation or any other liability that cannot be limited or excluded under English Law. If the Member is a Consumer, then nothing in this Agreement affects your statutory rights; advice about those statutory rights is available from the Member’s local Citizens' Advice Bureau or Trading Standards Office.

14.6 The Company shall be entitled to refuse the Member or any Nominee access to the Designated Areas, Designated Car Parking and/or Stadium where the Member or Nominee is unable to present the relevant identification documentation which is requested by the Company (including, without limitation, the Membership Card of the Member or paper ticket of the Nominee).

14.7 To the extent permitted by Relevant Legislation the Company excludes any and all liabilities arising in respect of the risks described in the Risk Statement in clause 18.

14.8 The Company shall be entitled to refuse the Member or Nominee access to the Stadium and/or Designated Areas if the Member or Nominee has failed to adhere to the dress code found at https://www.brightonandhovealbion.com/hospitality/matchday-hospitality/menus-guide.

15 NOTICES AND COMPANY CONTACT DETAILS


15.1 Any notice required to be served by either party on the other pursuant to this Agreement shall be:

  • (a) in writing; and
  • (b) delivered personally; or
  • (c) sent by pre-paid first class post.

15.2 If delivered personally the notice shall be deemed to have been served on delivery and in the case of pre-paid first class post two Business Days after the date of posting.

15.3 In the case of the Member, notice is to be sent to the address specified by the Member on the Application Form or as updates in their personalised Company account. In the case of the Company or an assignee of the Company, notice is to be sent to the registered office or such other address as notified by the Company to the Member.

If the Member wishes to contact the Company or make a complaint regarding their 1901 Club Membership, it may do so using the following contact details:
Address: Brighton & Hove Albion Football Club, American Express Community Stadium, Village Way, BN1 9BL
Email address: mailto:1901@brightonandhovealbion.com
Telephone number: 01273 668855 (Option 2)

16 TERMINATION


16.1 The Agreement shall terminate upon expiry of the Term. The Member is not entitled to a refund of the Joining Fee upon expiry of the Term.

16.2 All Rights of the Member under this Agreement shall automatically terminate where:

  • (a) the Member fails to make any payment(s) due under the Agreement or the Credit Agreement within 14 days, subsequent to being served with written notice of the default by the Company; or
  • (b) the Member is in breach of any obligation(s) under this Agreement and the Member has failed to remedy any such breach within 14 days, subsequent to being served with written notice from the Company specifying the breach and steps required to remedy it; or
  • (c) the Company is of the opinion that the Member has committed a material breach which is incapable of remedy.

16.3 On termination of this Agreement for any reason the Member shall pay the Company an amount equal to all outstanding Monthly Instalments (or such other instalments agreed between the Member and the Company) due from the Member to the Company.

16.4 Where the Rights of the Member have been terminated in accordance with clause 16.2 and the Company subsequently enters into an agreement with a third party in respect of the Seat(s) prior to the expiration of the Term, the Company shall, after subtracting its costs in connection with the termination and re-licensing of the Rights (including administrative costs), reimburse the Member any amounts it obtains from the third party in respect of the Seat(s). For the avoidance of doubt, any reimbursement will only be up to the value of the amount specified in clause 16.3.

16.5 Where the Company is unable to procure a third party to enter into an agreement in respect of the Seat(s) as contemplated in clause 16.4, the Member shall, within 14 days of demand, pay to the Company all costs and expenses incurred by the Company in connection with any of its efforts to procure a third party.

17 THIRD PARTY RIGHTS


17.1 This Agreement is made between the Member and the Company. No other person shall have any rights to enforce any of its terms except as expressly permitted under clause 5.2.

18 RISK STATEMENT


18.1 The use of the Stadium for public and private events including all Relevant Events is subject to compliance with the Safety of Sports Grounds Act 1975 and all other Relevant Legislation and Regulations including the Ground Regulations. Whilst the Company shall use all reasonable endeavours to ensure such requirements are complied with, the Designated Areas, Designated Car Parking and/or Stadium may not be available for use where such compliance does not occur.

18.2 The Designated Areas, Designated Car Parking and/or Stadium may be rendered unfit or unsafe for use and therefore unavailable in the event of any of the following:

  • (a) interruption or failures of power supplies or equipment or failures by third parties to provide necessary personnel or services required to operate and/or access the Designated Areas, Designated Car Parking and/or Stadium; or
  • (b) inclement weather; or
  • (c) strikes, lock out or other industrial action; or
  • (d) Act(s) of God; or
  • (e) a pandemic or epidemic and all consequences and effects related thereto (including without limitations, directions from the Government, local authority, applicable health authority, the Premier League, English Football League or other footballing governing body); or
  • (f) act(s) or event(s) outside of the control of the Company including, without limitation, an event of Force Majeure.

18.3 The Stadium may be unavailable for use due to damage to the pitch.

18.4 Access to and use of the Designated Areas, Designated Car Parking and/or Stadium may be delayed or prevented due to unforeseen events such as, without limitation, breakdown in technology, death or injury to an employee (including football players), or destruction of all or part of those areas listed in this clause.

18.5 A reduction or lack of availability of facilities related to the Designated Areas, Designated Car Parking and/or Stadium may occur in the event that the work of third party contractors/ personnel is not satisfactory to the Company and as a result the Company terminates those arrangements and seeks replacements.

19 APPLICATION PROCEDURES AND CONDITIONS


19.1 The Applicant wishes to apply for the Rights upon and subject to the terms and conditions of the Agreement. In order to apply for the Rights, the Applicant must follow the procedure on the Website to submit the Application Form or, if renewing a membership, provide the Application Confirmation. The Applicant must check all of the information that is supplied on the Application Form or held by the Company in their personalised Company account and correct any errors before submitting it, as once the Application Form or Application Confirmation is submitted, the Company will begin processing it immediately. Please note that all Application Forms must be submitted, and will be processed, in the English language. The contract formed between the Company and the Member will be electronically filed by the Company.

19.2 For the purposes of the Application Form or Application Confirmation:

  • (a) the Applicant authorises the Company to use the information provided in the Application Form (or confirmed by the Application Confirmation) to ascertain the credit worthiness of the Applicant and to deliver that information to the Company’s bankers or other agent for that purpose;
  • (b) if the Applicant is a company, the Applicant authorises the accountant it nominated on the Application Form (or confirmed by the Application Confirmation) to disclose to the Company or its bankers or other agent such information as the Company or its bankers or authorised agents may request;
  • (c) the Applicant declares that all the information given in the Application Form (or confirmed by the Application Confirmation) is true and correct; and
  • (d) the Applicant authorises the Company to deliver all or any of the information in the Application Form (or confirmed by the Application Confirmation) to any third party to whom the Company may assign, transfer or license its rights under the Agreement.

19.3 The Applicant shall pay the Joining Fee prior to or at the time the application is submitted to the Company. Any amount already paid to the Company by the Applicant as a reservation fee or deposit shall be deducted from the Joining Fee and all such amounts shall be treated in the same manner as the Joining Fee under this Agreement. The Company will be entitled to keep all interest earned on the Joining Fee or any reservation fee or deposit.

19.4 The Company shall consider the application and notify the Applicant as soon as reasonably practical after receipt of the completed Application Form (or Application Confirmation) whether it accepts the application. The Company may accept or reject applications at its absolute discretion. In the event the application is rejected, any reservation fee, deposit or Joining Fee shall be refunded to the Applicant. For the avoidance of doubt, if the Applicant has previously paid a lifetime joining fee, the Applicant’s application will be approved, provided that: (a) the Member has complied with the terms of all agreements in place between the Member and the Company at the time of such application; and (b) the Member has complied with clause 13 and any other timelines for submitting an application notified by the Company to the Member from time to time.

19.5 The Applicant agrees to be bound by the terms and conditions of the application and of the Agreement. For the avoidance of doubt, the Rights provided under this Agreement shall not take effect until the Commencement Date.

19.6 As soon as practicable after acceptance of the application by the Company, the Company shall deliver to the Applicant the Credit Agreement executed by it.

19.7 If the Applicant is a Trader:

  • (a) the Applicant acknowledges the making of the application has not been induced by any promise, statement or representation inconsistent with or contrary to the application and/ or Agreement. The Application Form and the Agreement constitute the entire agreement between the Applicant and the Company and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to their subject matter; and
  • (b) each party acknowledges that in entering into this Agreement it does not rely on and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement; and
  • (c) each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Agreement. Nothing in this clause 19.7 shall exclude or restrict the liability of either party arising out of its pre-contract fraudulent misrepresentation or fraudulent concealment.

19.8 The Applicant acknowledges that it has had sufficient opportunity to obtain independent legal and financial advice in respect of this application and the Agreement.

19.9 The Applicant acknowledges that only a limited number of the Seats afford access for disabled persons. The Applicant must notify the Company at the time of making the application whether a Seat with disabled access is required.

Statutory cancellation right if the Member is a Consumer
Clauses 19.10 to 19.14 (inclusive) will only apply if the Member is a Consumer

19.10 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 the Member has the right to cancel this Agreement, for any reason, within 14 days of the Commencement Date (the "Cooling-off Period").

19.11 If the Member wishes to exercise their right to cancel in accordance with clause 19.10, the Member must contact the Company. The Member may do this by contacting the Company using the details provided in clause 15.4 or by completing the following model cancellation form and returning it by email to the Company at 1901@brightonandhovealbion.com

Model Cancellation Form
To: Brighton & Hove Albion Football Club, American Express Community Stadium, Village Way, BN1 9BL

E-mail address: 1901@brightonandhovealbion.com

I/We(*) hereby give notice that I/We(*) cancel my/our(*) contract for the provision of the following service:
Ordered on (*) / received on(*)

Name of consumer(s),

Address of consumer(s),

Signature of consumer (only if this form is notified on paper)

Date
(*) Please delete if not applicable


19.12 The Company will send the Member an acknowledgement of receipt by email.

19.13 If the Member exercises their right of cancellation in accordance with clause 19.10, this Agreement will come to an end and the Company will reimburse to the Member all payments received from the Member. The Company will make this reimbursement no later than 14 days after the day on which it is informed about the Member’s decision to cancel this Agreement.

19.14 If the Member wishes to enjoy the Rights during the Cooling-off Period then they may do so but:

  • (a) the Member expressly agrees that the Company may begin to make the Rights available to the Member during the Cooling-Off Period; and
  • (b) the Member expressly acknowledges and agrees that if they cancel this Agreement after the Company has started providing the Rights to the Member, the Member must pay the Company for access to the Rights up until the time the Member tells the Company that they want to cancel.


20 GENERAL TERMS AND EXECUTION


20.1 The Company and the Member each agree that they have the necessary power and authority to execute, deliver and perform this Agreement and become bound by it.

20.2 Each of the provisions of this Agreement shall be separate and severable. In the event any provisions are held by a court of competent jurisdiction to be invalid and/or unenforceable it shall be severed from the Agreement and the remaining provisions of this Agreement shall continue in full force and effect.

20.3 No waiver by a party in respect of any breach or default by the other under this Agreement is effective unless it is put in writing and signed by the party making the waiver and in any event such waiver does not constitute a waiver of any other continuing breach or default under this Agreement.

20.4 Nothing in or arising out of this Agreement is to be taken as constituting a partnership, joint venture or agency between the parties whatsoever.

20.5 This Agreement shall be governed by and construed and interpreted in accordance with the laws of England and:

  • (a) if the Member is a company (or otherwise acting in a professional capacity) the parties hereby irrevocably submit to the exclusive jurisdiction of the English courts; or
  • (b) if the Member is a Consumer, the Member may bring any dispute which may arise under this Agreement to, at their discretion, either the competent court of England, or to the competent court of the Member’s country of habitual residence if this country of habitual residence is within the UK or (to the extent permitted under English law) is an EU Member State. The Company shall bring any dispute which may arise under this Agreement to the competent court of the Member’s country of habitual residence if this is within the UK or (to the extent permitted under English law) is an EU Member State or otherwise the competent court of England.


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Matchday Hospitality Terms and Conditions (Season 2021/22)



The Purchaser should ensure that they have read and understood all Terms & Conditions of Entry. However, for the Season 2021/22, and should particularly note the following:

A. THE CLUB IS ADOPTING A ZERO TOLERANCE APPROACH TO ALL ABUSIVE, THREATENING, RACIST AND OTHER DISCRIMINATORY CONDUCT OF ANY KIND EITHER IN PERSON OR ONLINE. ANY SUCH CONDUCT IDENTIFIED BY THE CLUB SHALL BE DEEMED TO BE A SERIOUS BREACH OF THE TERMS & CONDITIONS OF ENTRY. ANY HOME SUPPORTER MATCH TICKET HOLDER FOUND TO HAVE ENGAGED IN SUCH CONDUCT CAN EXPECT THEIR HOME SUPPORTER MATCH TICKET TO BE WITHDRAWN IN ACCORDANCE WITH THESE HOME SUPPORTER MATCH TICKET TERMS AND CONDITIONS AND TO BE BANNED FROM ATTENDING FUTURE MATCHES. FOR MORE DETAILS PLEASE SEE THE CLUB’S SANCTIONS TARIFF IN THE CLUB’S CHARTER AT https://www.brightonandhovealbion.com/club/club/club-charter.

B. Whilst the Club hopes that the Season 2021/22 shall take place without any restrictions due to the COVID-19 pandemic, rules and guidance regarding creating a “COVID-Secure” environment may change during the course of the Season. The Club therefore reserves its rights to amend the Terms & Conditions of Entry to comply with any measures recommended by the Government, Local Authorities, the NHS, Public Health England and the Relevant Governing Bodies. If Matches take place behind closed doors or with reduced capacities, the Club shall provide the Purchaser with a full refund of the price of the Hospitality Package (subject to clause 6.3) or receive the Hospitality Package for the subsequent re-arranged or comparable Match in accordance with clause 6.2.

1. BOOKING AND PAYMENT TERMS


1.1. By booking and paying for a Hospitality Package, the Purchaser is acknowledging that it has carefully read, understood and agrees to be bound by the Matchday Hospitality Terms and Conditions and the Terms and Conditions of Entry which together shall constitute the Agreement between the Purchaser and the Club in respect of the Hospitality Package.

1.2. The Club cannot reserve any Hospitality Packages in advance. Payment must be made in full at the time of booking.

1.3. Purchasers of Hospitality Packages must be aged 18 or over at the time of purchase.

1.4. Hospitality Packages must be booked by telephone by calling 01273 668855 (option 2) and paid for using a debit or credit card. 1901 Club members will also be able to book Hospitality Packages online via tickets.brightonandhovealbion.com/en-gb/categories/hospitality.

1.5. If a booking is accepted, the Club will send the Purchaser a Booking Confirmation within 10 Business Days of receipt of the Hospitality Package Price. The Booking Confirmation forms part of the agreement between the Purchaser and the Club.

1.6. A legally binding agreement shall be formed between the Club and the Purchaser upon the Club issuing the Booking Confirmation.

1.7. Hospitality Packages are personal to the Purchaser and cannot be transferred or resold without the prior written consent of the Club. If the Purchaser purchases more than one Hospitality Package then the Purchaser can invite a Guest(s) to use the Hospitality Package in accordance with clause 2.

1.8. The Purchaser is responsible for notifying the Club about any special dietary requirements (e.g. allergies, intolerances) for the Purchaser and its Guests no later than five (5) Business Days prior to the Relevant Event.

2. CANCELLATION & WITHDRAWAL OF HOSPITALITY PACKAGE


2.1. The Purchaser is responsible for making its Guests aware of the Matchday Hospitality Terms and Conditions and the Terms and Conditions of Entry and ensuring their compliance with the same.

2.2. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Matchday Hospitality Terms and Conditions and/or the Terms and Conditions of Entry (or reasonable grounds to believe there has been a serious or persistent breach) to cancel and withdraw any Ticket/Hospitality Package issued to the Purchaser and to eject the Purchaser from the Ground. In the event of such cancellation no refund will be paid. Without prejudice to the general nature of the above, a non-exhaustive list of actions that shall constitute a serious breach of the Terms & Conditions of Entry can be found at clause 8 of the Home Supporter Match Ticket Terms and Conditions (Click here for Home Match Ticket Terms & Conditions).

2.3. Any breach of the Matchday Hospitality Terms and Conditions and/or Terms and Conditions of Entry shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter.

2.4. In the event that the Purchaser’s Hospitality Package is withdrawn or cancelled the Club reserves the right to exclude the Purchaser from any membership scheme maintained or organised by the Club and/or to disqualify the Purchaser from applying for any Match ticket or Season Ticket and/or exclude the Purchaser from attending the Stadium and any other Club premises and events, at its discretion, and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification).

2.5. The Club shall further be entitled to cancel and withdraw the Purchaser’s Hospitality Package if the Purchaser are under investigation by the Police, charged, cautioned or found guilty of any violent or hate crime, any football related offence anywhere in the world, or the Purchaser is ejected and/or banned from any other sports stadium anywhere in the world.

2.6. Any cancellation and/or withdrawal of a Hospitality Package in accordance with these Matchday Hospitality Terms and Conditions may be carried out by the Club without notice on the basis that the Club deems there are serious grounds to do so.

2.7. In the event of any such cancellation and/or withdrawal of a Ticket and/or Hospitality Package in accordance with these Matchday Hospitality Terms and Conditions or the Terms and Conditions of Entry, no refund will be paid to the Purchaser.

2.8. If the Purchaser’s Hospitality Package is withdrawn or cancelled, the Purchaser may appeal to the Club using the Appeal procedure set out in clause 9 of the Home Supporter Match Ticket Terms and Conditions (Click here for Home Match Ticket Terms & Conditions).

3. DRESS CODE


3.1. In order to use the Hospitality Package the Purchaser and its Guest(s) must dress in smart business attire. Acceptable attire includes smart jeans and shoes but please note that, for example, ripped jeans, flip flops or trainers are not permitted. Men must wear a collared shirt or polo shirt. Football shirts are not permitted with the exception of children aged 14 years old and under who are permitted to wear replica Brighton and Hove Albion football shirts (the “Dress Code”).

3.2. The Club reserves the right to refuse admission and/or eject from the Stadium the Purchaser and/or its Guests if (in the Club's sole opinion) they are in breach of the Dress Code.

3.3. The Club will not provide alternative seating or a refund to the Purchaser or any Guest who is refused admission or ejected from the Stadium due to a breach of the Dress Code.

4. ETIQUETTE AND STANDARDS OF BEHAVIOUR


4.1. The Purchaser and its Guests must abide by the Match Day Hospitality Terms and Conditions and the Terms and Conditions of Entry and agree not to do anything or procure anything to be done that will or is likely to bring the name or reputation of the Club into disrepute.

4.2. Whilst the Club accepts that some Guests may favour the away team, the Seats provided as part of the Hospitality Package are within the home supporters' area in the Stadium and therefore Guests must respect their surroundings at all times.

4.3. The Club reserves the right to eject from the Stadium the Purchaser and/or any of its Guests that behave in a loud, disorderly, unruly or abusive manner or otherwise breach the Terms and Conditions of Entry and no refund will be paid to the Purchaser and/or Guest in the event of any such ejection.

4.4. The Purchaser and its Guests are prohibited from bringing into or consuming in the Stadium any food or drink (whether alcoholic or otherwise) that has not been provided by the Club.

4.5. Children under the age of 18 are permitted within the Designated Areas but they must be accompanied by an adult (over the age of 18) at all times.

4.6. The Club reserves the right to charge the Purchaser the cost of rectifying damage caused by the deliberate, negligent or reckless act of the Purchaser or its Guests to the Stadium (including the Designated Areas).

4.7. The Purchaser and its Guests will not have the opportunity to leave and re-enter the Stadium. The Club operates a strict policy prohibiting re-admission to the Stadium.

5. CANCELLED OR RE-ARRANGED RELEVANT EVENTS


5.1. The Club cannot guarantee that the Relevant Event will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Relevant Event without notice and without any liability whatsoever. The Hospitality Package will enable the Purchaser to attend the re-arranged Relevant Event.

5.2. The Club reserves the right to, if necessary, play the Relevant Event behind closed doors or with partial capacities only, without notice and without any liability whatsoever. In the event that the Relevant Event has, for any reason, to be played behind closed doors (or if the Relevant Event is played with a partial capacity which means that the Club (in its sole discretion) determines that it cannot provide the Hospitality Package to the Purchaser in accordance with these Matchday Hospitality Terms and Conditions, the Purchaser will be entitled to receive a full refund of the price of the Hospitality Package or receive the equivalent Hospitality Package for a subsequent comparable Relevant Event via such application procedure as the Club stipulates.

5.3. If the Purchaser has purchased a Hospitality Package which includes multiple Relevant Events (a “Multi-Event Hospitality Package”), and one of the Relevant Events included in the Hospitality package is rescheduled, postponed, cancelled, the Purchaser will be entitled to receive the equivalent Hospitality Package for the applicable Relevant Event for the re-arranged Relevant Event.

5.4. If the Purchaser has purchased a Multi-Event Hospitality Package, and one of the Relevant Events included in the Hospitality package is played behind closed doors or with partial capacities, in accordance with clause 5.2, the Purchaser will be entitled to receive the equivalent Hospitality Package for a comparable Relevant Event or a pro-rata refund for the proportion of the price of the Hospitality Package for the applicable Relevant Event.

5.5. The Club recommends the Purchaser visits the Club website on a regular basis to check the latest times and dates of Relevant Events.

5.6. The Club will have no further liability whatsoever in relation to any alteration of the time or date of any Match, including postponement or abandonment, for any losses, liabilities, costs and expenses incurred by the Purchaser, including any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

5.7. The Club reserves the right to vary the Hospitality Package in accordance with licensing restrictions in the event of a change in kick off times of any Relevant Event, or any change in Football Rules and Regulations or Relevant Legislation that may affect the Club’s provision of the Hospitality Package, including but not limited to any COVID related restrictions implemented by the UK Government, any Football Authority and/or the Club.

5.8. Save as set out in this clause 5, no refunds will be made in respect of a Relevant Event not attended, postponed, abandoned, delayed or rescheduled to accommodate live television coverage or for any other reason, or in any circumstance where the Club has cancelled a Hospitality Package or Ticket as a result of a Purchaser's conduct or otherwise for a breach of the Agreement.

6. CANCELLATION OR AMENDMENTS BY PURCHASER


6.1. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to Hospitality Packages. Consequently, consumers will not be able to cancel their Hospitality Package except in accordance with this Agreement or as otherwise permitted by law.

6.2. If the Purchaser wishes to cancel or alter a booking after the Club has issued a Booking Confirmation it may submit a request to the Club in writing at hospitality@brightonandhovealbion.com. The Club shall be entitled to grant or withhold its approval at its reasonable discretion.

6.3. If the Purchaser wishes to cancel their booking and has given at least ten (10) Business Days’ notice to the Club prior to the Relevant Event, the Purchaser will receive a full refund. The Club will refund to the Purchaser 75% of the Hospitality Package Price if the Purchaser cancels less than ten (10) Business Days before the Relevant Event.

6.4. The cancellation amounts and/or any charges set out in this clause 6 represent a genuine reasonable pre-estimate of loss and proportionate protection to compensate the Club for all losses incurred as a result of such cancellation.

7. MATCH DAY


7.1. The Purchaser and its Guests must present a Ticket in its entirety in order to gain entry to the Stadium and Designated Areas.

7.2. The Purchaser and its Guests will only be granted admission to the Stadium and Designated Areas during the Opening Hours of the Relevant Event.

7.3. It is the responsibility of the Purchaser to check:
7.3.1. that the Club holds the correct details for the Purchaser and its Guest(s) and that the correct details appear on each Ticket; and
7.3.2. the date and time of the Relevant Event, which may be subject to alteration.

7.4. The Club reserves the right at its sole discretion to allocate alternative seats, rooms and facilities or services to the Purchaser (for example, when relocation is necessary for operational reasons). In the event of such change, the Club shall endeavour to provide a suitable replacement of equal or greater value than the Hospitality Package purchased.

7.5. The purchase of a Hospitality Package does not grant the Purchaser or its Guests exclusive use or possession of any part of the Stadium, Designated Areas, and Hospitality Areas or create a tenancy in kind.

8. TICKETS


8.1. Tickets are issued subject to the Terms and Conditions of Entry which the Purchaser acknowledges it must adhere to and which form part of this Agreement.

8.2. The Purchaser and/or their Guest will be entitled to occupy the Seat indicated on the Ticket for the Relevant Event. Nothing in these Match Day Hospitality Terms and Conditions shall constitute or imply any entitlement to occupy the Seat indicated on the Ticket or attend any Relevant Event in any subsequent season.

8.3. Tickets remain the property of the Club at all times. The Club reserves the right to withdraw or require the immediate return of any Ticket at any time.

8.4. The Club is not responsible for any Ticket which is lost, stolen, forgotten, damaged, defaced or destroyed (whether a Ticket is damaged, defaced or destroyed shall be determined by the Club acting reasonably in its sole discretion). The Club is not obliged to issue replacement Tickets but if it decides to do so it may charge an administration fee for each ticket which is replaced.

8.5. The Purchaser is prohibited from using a Hospitality Package for promotional, advertising or marketing purposes unless expressly authorised in writing by the Club.

8.6. The unauthorised sale or disposal of any Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police as soon as it becomes aware that a Ticket and/or Hospitality Package are being or have been sold in contravention of this law and may share information of any persons involved (or whom it reasonably believes are involved) with the police and, as applicable, Football Authority. The Club reserves the right to suspend or withdraw with no refund any Hospitality Package purchased by any person who is convicted of a criminal offence related to the illegal sale of tickets or is reasonably suspected by the Club of committing such an offence.

9. CAR PARKING


9.1. Subject to availability, the Club may agree to provide the Purchaser with one (1) Car Park Space for every four (4) Hospitality Packages purchased to each Relevant Event. The Car Park Pass provided must be produced at the Relevant Event in order to gain access to the Car Park Space.

9.2. The Club is not responsible for any Car Parking Pass which is lost, stolen, forgotten, damaged, defaced or destroyed. The Club may, at its sole discretion, provide a replacement pass (or a pass for a different car parking space) and reserves the right to charge an administration fee in respect of any replacement issued.

9.3. Vehicles are parked at the risk of the Purchaser and the Club shall not be liable for any theft, loss or damage to any vehicle or its contents.

9.4. Car Parking Passes are personal to the Purchaser and cannot be sold, transferred or assigned without permission of the Club.

10. COVID-19


10.1. Due to the ongoing COVID-19 pandemic, rules and guidance from the Government, local authorities, the NHS, Public Health England and Football Authority Rules and Regulations relating to protecting the Purchaser (as far as possible) from the risk of transmission of COVID-19 (together “COVID Mitigation Guidance”) is subject to change at any time. Accordingly, in addition to the COVID-19 Spectator Code of Conduct (as updated from time to time) the Club reserves its right to amend these terms and conditions and/or implement further conditions of entry to the Ground and/or the Stadium in order to comply with such COVID Mitigation Guidance. Such measures could include (but may not be limited to) undertaking temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19 and/or the requirement to have a clinical passport evidencing that the Purchaser has had a COVID-19 vaccine or received a recent negative test result. If any such measures are necessary, the Club will provide updates to Purchasers via email and on the Club’s website. It is the Purchaser’s responsibility to read such updates and understand the terms on which such checks and/or testing will be conducted and measures are implemented.

11. EXCLUSION OF LIABILITY


11.1. The Club shall not be liable to the Purchaser where the Hospitality Package cannot be exercised by reason of an event of Force Majeure or cancellation of any Relevant Event for any reason whatsoever. In the event of cancellation of a Relevant Event, these Hospitality Package terms and conditions shall apply to determine the Member’s entitlement to a refund.

11.2. Save as set out in clause 11.4, in the event that the Club incurs any liability to the Purchaser and that liability is not excluded by a term of this Agreement:
(a) if the Purchaser is a trader, the Club shall not be liable for any consequential loss incurred by the Purchaser;
(b) if the Purchaser is a consumer then: (i) if the Club fails to comply with this Agreement, the Club is responsible for loss or damage the Purchaser suffers that is a foreseeable result of the Club’s breach of this Agreement or its negligence, but the Club is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of the Club’s breach or if it was contemplated by the Club and the Purchaser at the time the parties entered into this Agreement; and (ii) the Club shall have no liability to the Purchaser for any loss of profit, loss of business, business interruption, or loss of business opportunity; and
(c) in all respects the Company’s maximum aggregate liability to the Purchaser shall not exceed a sum equivalent to the Hospitality Package Price.

11.3. The exercise of all Rights including, without limitation, entry into and use of the Designated Areas, the Designated Car Park and the Stadium by the Member or any Nominee will be at all times at the sole risk of the Member or any Nominee, save as set out in clause 14.5 and as prohibited by Relevant Legislation.

11.4. Nothing in this Agreement shall exclude or limit the Club’s liability for death or personal injury, fraudulent misrepresentation or any other liability that cannot be limited or excluded under English Law. If the Purchaser is a Consumer, then nothing in this Agreement affects the Purchaser’s statutory rights; advice about those statutory rights is available from the Member’s local Citizens' Advice Bureau or Trading Standards Office.

11.5. The Club shall be entitled to refuse the Purchaser or any Guest access to the Designated Areas, Designated Car Park and/or Stadium where the Purchaser or Guest is unable to present the relevant identification documentation which is requested by the Club (including, without limitation, the Membership Card of the Purchaser or paper ticket of the Guest ).

11.6. To the extent permitted by Relevant Legislation the Club excludes any and all liabilities arising in respect of the risks described in the Risk Statement in clause 12.

11.7. The Club shall have no responsibility for any Guests' property that is left unattended in the Designated Areas. Any property left unattended is at the owner's risk.

12. RISK STATEMENT


12.1. The use of the Stadium for public and private events including all Relevant Events is subject to compliance with the Safety of Sports Grounds Act 1975 and all other Relevant Legislation and Regulations including the Ground Regulations. Whilst the Club shall use all reasonable endeavours to ensure such requirements are complied with, the Designated Areas, Designated Car Park and/or Stadium may not be available for use where such compliance does not occur.

12.2. The Designated Area, Designated Car Park and/or Stadium may be rendered unfit or unsafe for use and therefore unavailable in the event of any of the following:
(a) interruption or failures of power supplies or equipment or failures by third parties to provide necessary personnel or services required to operate and/or access the Designated Areas, Designated Car Park and/or Stadium; or
(b) inclement weather; or
(c) strikes, lock out or other industrial action; or
(d) Act(s) of God; or
(e) a pandemic or epidemic and all consequences and effects related thereto (including without limitations, directions from the Government, local authority, applicable health authority, the Premier League, English Football League or other footballing governing body); or
(f) act(s) or event(s) outside of the control of the Club including, without limitation, an event of Force Majeure.

12.3. The Stadium may be unavailable for use due to damage to the pitch.

12.4. Access to and use of the Designated Areas, Designated Car Park and/or Stadium may be delayed or prevented due to unforeseen events such as, without limitation, breakdown in technology, death or injury to an employee (including football players), or destruction of all or part of those areas listed in this clause.

12.5. A reduction or lack of availability of facilities related to the Designated Area, Designated Car Park and/or Stadium may occur in the event that the work of third party contractors/ personnel is not satisfactory to the Club and as a result the Club terminates those arrangements and seeks replacements.

13. DATA PROTECTION


13.1. The Purchaser and its Guests acknowledge and agree that the personal data provided by them to the Club in the purchase and use of a Hospitality Package shall be collected, stored and used by the Club in accordance with Relevant Law and the Club's privacy policy (available at www.brightonandhovealbion.com).

13.2. The Purchaser and its Guests acknowledge that photographic images and/or video recordings (and/or stills taken from video recordings) may be taken of them and may also be used in televised coverage of a Relevant Event and/or for promotional or marketing purposes by the Club, Football Authority or other third parties (such as event promoters) and use of a Ticket to enter the Stadium constitutes consent to such use.

14. FORCE MAJEURE


The Club shall not be deemed to be in breach of this Agreement or otherwise liable to the Purchaser as a result of any delay or failure in the performance of its obligations under this Agreement if and to the extent that such a delay or failure is caused by a Force Majeure Event.

15. INDEMNITY AND COSTS


15.1. If the Purchaser is a trader, the Purchaser agrees to indemnify, and keep indemnified, the Club against any losses (of whatever nature and however caused or incurred), damages, liability, costs (including legal fees) and expenses incurred by the Club as a result of or in connection with the acts or omissions of the Purchaser (or any Guest(s)) which are in breach of (or otherwise contrary to) the terms of this Agreement and/or any damage caused by the Purchaser and/or its Guest(s) to the Stadium or any property, equipment or facilities at the Stadium.

15.2. If the Purchaser is a consumer, the Purchaser shall be liable to the Club for all losses, costs and damages of any kind caused by the Purchaser due to the Purchaser’s wilful actions or negligence.

16. GENERAL


16.1. In the event that any of these Matchday Hospitality Terms and Conditions are declared void, ineffective or unenforceable by any competent court, the remainder of the Matchday Hospitality Terms and Conditions shall remain in effect as if such void, ineffective or unenforceable condition or conditions had not been included.

16.2. The Club reserves the right to make amendments to the Matchday Hospitality Terms and Conditions, the Home Supporter Match Ticket Terms & Conditions and the Ground Regulations from time to time. Up to date versions of these documents shall be available to access at www.brightonandhovealbion.com.

16.3. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by this Agreement or by law shall not constitute a waiver of that right, power or remedy.

16.4. The Booking Confirmation including these Matchday Hospitality Terms and Conditions and documents referred to herein, comprise the entire agreement between the Club and Purchaser in relation to the purchase and use of Hospitality Packages.

16.5. The Club shall be entitled to enforce these Match Day Hospitality Terms and Conditions against the Purchaser (and its Guests). The Club shall at any time be entitled to assign, transfer or novate the benefit and subcontract the obligations due under these Matchday Hospitality Terms and Conditions.

16.6. Except as expressly set out in this Agreement, no third party shall have any rights under this Agreement by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

16.7. The Agreement (including without limitation the Matchday Hospitality Terms and Conditions) shall be governed by and interpreted in accordance with the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

17. DEFINITIONS


17.1. In this Agreement the following expressions shall have the meanings shown:

“Agreement” means the agreement between the Purchaser and the Club for the purchase of a Hospitality Package which includes the Match Day Hospitality Terms and Conditions and the Terms and Conditions of Entry.

“Booking Confirmation” means the notice issued by the Club to the Purchaser confirming the successful booking of a Hospitality Package.

“Business Days” means a day (other than a Saturday or Sunday) on which the banks are ordinarily open for business in the City of London.

“Car Park Pass” means such form of documentary evidence issued by the Club permitting the Purchaser to use the Designated Car Park, where provided as part of the Hospitality Package.

“Car Park Space” means a car park space allocated to the Purchaser by the Club within the Designated Car Park in accordance with clause 10.

“Club” means Brighton & Hove Albion Football Club.

“Club Website” means www.brightonandhovealbion.com

“COVID-19 Spectator Code of Conduct” means the set of rules issued by the Club from time to time which the Purchaser must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases, which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#codeofconduct).

"Designated Areas" means the Seat(s), Hospitality Areas and Designated Car Park (if any) included in the Hospitality Package.

"Designated Car Park" means the car parks as designated by the Club for use by the Purchaser, where provided as part of the Hospitality Package.

"Football Authority" means each of the Premier League, The Football League, The Football Association, The Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football.

"Football Authority Rules and Regulations" means for a Match played as part of a particular competition, the rules and regulations as stipulated by that Football Authority for that Match, which in the case of (i) the Premier League can be found on the Premier League’s website; (ii) the FA Challenge Cup can be found on the FA’s website; and (iii) the English Football League Cup can be found on the EFL’s website.

"Force Majeure" means any cause affecting the ability of the Club to provide the Hospitality Package arising from or attributable to any acts, events, omissions, incidents or accidents beyond the reasonable control of the Club.

"Ground" means the Stadium and all other locations owned, occupied or utilised by the Club.

"Ground Regulations" means the ground regulations issued by the Club from time to time at the Stadium at the time of a Relevant Event, that set out the terms and conditions which spectators are granted entry to the Ground. The current version of which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#groundregs.

"Guest" means any individual(s) who the Purchaser is authorised to invite to attend the Relevant Event with the Purchaser as part of the Hospitality Package in accordance with this Agreement.

"Home Supporter Match Ticket Terms & Conditions" means the terms and conditions governing the issue and use of home match tickets which are available at screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#hometandcs.

"Hospitality Areas" means the areas within the Stadium, including restaurants, where hospitality services are available to the Purchaser as part of their purchased Hospitality Package.

"Hospitality Package" means use of the Designated Areas at a single Relevant Event as set out in the Booking Confirmation.

"Hospitality Package Price" means the total price of the Hospitality Package as set out in the Booking Confirmation inclusive of VAT (or exclusive of VAT if the Purchaser is a company).

"Matchday Hospitality Terms and Conditions" means these terms and conditions governing the issue and use of a Hospitality Package.

"Matchday Hospitality Ticket" means these terms and conditions governing the issue and use of a Hospitality Package.

"Opening Hours" means the periods during which the Designated Areas, Designated Car Parking, Hospitality Areas and Stadium remain open for a Relevant Event.

"Purchaser" means the purchaser of a Hospitality Package, being an individual or corporate entity.

"Relevant Events" means all ticketed Brighton & Hove Albion Football Club men's senior first team matches held at the Stadium, including all league games and domestic and European cup matches, excluding testimonial matches and friendlies.

"Relevant Legislation" means any Act of Parliament and any European Community Legislation or decree or any other legislation or decree having effect as law in the United Kingdom; reference to Relevant Legislation shall include any statutory modification or re-enactment for the time being of any enactment and any orders or regulations or permissions or directions made or issued under it or any enactment replaced by it or deriving validity from it.

"Seat(s)" means the seat(s) in the Stadium allocated to the Purchaser as part of the Hospitality Package.

"Stadium" means the American Express Community Stadium.

"Terms & Conditions of Entry" means any Football Authority Rules and Regulations; the Home Match Ticket Terms & Conditions; the Ground Regulations; and the COVID-19 Spectator Code of Conduct.

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Season Ticket Terms & Conditions (Season 2021/22)



IMPORTANT UPDATES

You should ensure that you have read and understood all Terms & Conditions of Entry. However, for the Season 2021/22, you should particularly note the following:

  • A. THE CLUB IS ADOPTING A ZERO TOLERANCE APPROACH TO ALL ABUSIVE, THREATENING, RACIST AND OTHER DISCRIMINATORY CONDUCT OF ANY KIND EITHER IN PERSON OR ONLINE. ANY SUCH CONDUCT IDENTIFIED BY THE CLUB SHALL BE DEEMED TO BE A SERIOUS BREACH OF THE TERMS & CONDITIONS OF ENTRY. ANY SEASON TICKET HOLDER FOUND TO HAVE ENGAGED IN SUCH CONDUCT CAN EXPECT THEIR SEASON TICKET TO BE WITHDRAWN AND CANCELLED IN ACCORDANCE WITH THESE SEASON TICKET TERMS AND CONDITIONS AND TO BE BANNED FROM ATTENDING FUTURE MATCHES, IN ADDITION TO ANY APPLICABLE SANCTIONS UNDER THE PREMIER LEAGUE’S COMMITMENT REGARDING ABUSIVE AND DISCRIMINATORY CONDUCT. FOR MORE DETAILS PLEASE SEE THE CLUB’S SANCTIONS TARIFF IN THE CLUB’S CHARTER AT https://www.brightonandhovealbion.com/club/club/club-charter.
  • B. Season Ticket Holders may now share their Season Ticket with certain individuals on a Match-by-Match basis. For more information, please see https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/seasonticketsharing.html and clause 4 below.
  • C. Whilst the Club hopes that the Season 2021/22 shall take place without any restrictions due to the COVID-19 pandemic, rules and guidance regarding creating a “COVID-Secure” environment may change during the course of the Season. The Club therefore reserves its rights to amend the Terms & Conditions of Entry to comply with any measures recommended by the Government, Local Authorities, the NHS, Public Health England and the Relevant Governing Bodies. If Matches take place behind closed doors or with reduced capacities, the Club shall provide the Season Ticket Holder with the appropriate credit in accordance with clause 6.2.


1 Issue of Season Ticket


1.1. The issue of a Season Ticket and subsequent access to the Ground is subject to the Terms & Conditions of Entry as may be amended from time to time, which includes:

  • 1.1.1. these Season Ticket Terms and Conditions;
  • 1.1.2. the applicable Football Authority Rules and Regulations in respect of the relevant competition;
  • 1.1.3. the Ground Regulations;
  • 1.1.4. the COVID-19 Spectator Code of Conduct (when in place from time to time); and
  • 1.1.5. the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct (the “Commitment”).

Links to the relevant terms can be found in the definition section of these Season Ticket Terms and Conditions.

1.2. By purchasing and/or accepting and/or holding a Season Ticket you acknowledge that you have read, understood and agree to the Terms and Conditions of Entry listed in clause 1.1 above.

1.3. Season Tickets are for the use of supporters of the Club only. By applying for a Season Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.

1.4. MyAlbion+ Members and Season Ticket Holders must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Club fixture, including the first-team, under-23s, women's and academy teams; all Club events; while travelling to and from any Club related match or event; and conduct relating to or in connection with the Club, its opponents and its on-field and off-field activities on social media.

1.5. The Club does not tolerate foul and/or abusive behaviour towards staff either in person, or via any form of communication with Club staff, including telephone, email and social media.

1.6. Anybody in breach of clause 1.4 and/or 1.5, can expect a lengthy and potential life ban depending on the severity of the conduct in accordance with the Club’s sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter).

2 Admission to the Ground


2.1. By purchasing and/or accepting and/or holding a Season Ticket and/or using a Season Ticket to gain access to the Ground, you:

  • 2.1.1. certify that you have read, understood and accepted;
  • 2.1.2. agree to be bound by and to comply with; and
  • 2.1.3. agree to bring to the attention of others, as required below,

the Terms & Conditions of Entry.

2.2. A Season Ticket permits you to occupy at the Match the seat indicated on the Season Ticket or such other alternative seat of equivalent value as the Club may, from time to time, allocate to you at its reasonable discretion. For example (and without limitation), the Club reserves the right to temporarily allocate a Season Ticket Holder an alternative seat in the Stadium:

  • 2.2.1. for operational reasons;
  • 2.2.2. because the relocation is necessary to comply with the requirements of any Football Authority Rules and Regulations;
  • 2.2.3. to ensure social distancing can be maintained in accordance with Government and/or Football Authority guidelines or to comply with any other measures required to minimise the risk of transmission of COVID-19 or any other infectious disease; or
  • 2.2.4. if the Club and/or the Police consider the relocation is necessary in the interest of public safety.

2.3. All access to the Ground pursuant to a Season Ticket shall be for the purposes of private enjoyment of the Match only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities).

2.4. Nothing in these Terms and Conditions shall constitute or imply any entitlement to occupy the seat indicated on the Season Ticket or attend any Match in any subsequent season.

2.5. A Season Ticket does not entitle the Season Ticket Holder to attend any Cup Matches or other friendly matches the Club is involved in. Tickets for Cup Matches and other friendly matches must be bought separately when released by the Club. When purchasing a ticket for a Cup Match or other friendly match the Season Ticket Holder is not entitled to the allocated seat indicated on their Season Ticket.

2.6. Save for official Club merchandise and/or other football-related clothing worn in good faith, you shall not bring into, use, wear or display within the Ground any sponsorship, promotional or marketing materials.

2.7. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt, this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 12.3 below where both the content and the publication are lawful in all respects and do not in the Club’s reasonable opinion constitute a threat to public order.

2.8. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms & Conditions of Entry.

2.9. Without prejudice to the representation at clause 1.3 above, and in light of the Season Ticket Holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including hats and/or scarves) that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

2.10. Children under 12 are not permitted to attend a Match at the Stadium unless accompanied by an adult 18 years and over. Children up to 2 years old (24 months), are not required to have their own seat and may sit on the lap of their parent/guardian. Lap children can only be held by an adult aged 18 years and over. Only one lap child is allowed per adult. If one adult is attending with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. Alternatively, a seat may be purchased for an infant. Children over 24 months must have their own ticket and assigned seat.

2.11. The Club reserves the right to carry out bag and/or other security checks in respect of Season Ticket Holders. Details of items that are not permitted inside the Stadium can be found in the Club Charter and Ground Regulations. Any person in possession of such items will be refused entry to the Ground.

2.12. Other than sealed bags from the Club shop containing Club shop purchases, you are only entitled to bring into the Stadium one bag that is no larger than a sheet of A4 (21cm x 21cm x 30cm). No bag any larger than this will be permitted into the Stadium. There are no bag storage facilities at the Stadium, which means that if you do not comply with this rule, you may be refused entry to the Stadium. No refund will be provided in such an instance.

2.13. Unless otherwise directed by Club staff, Season Ticket Holders are not entitled to re-enter the Stadium if they leave the Stadium at any time on a Match day.

2.14. Before entering the Ground and/or the Stadium, you may be asked to undertake temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19. Please read the Data Protection Notice accessible via https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#privacynotice relating to this use of your personal data.

3 Use of Season Ticket


3.1. Subject to clause 4 below, Season Tickets are issued for your sole use and you shall not sell, dispose of, assign, transfer, lend or otherwise deal with the Season Ticket or the benefit of it to any other person without the prior written consent of the Club. Further you shall not use the Season Ticket for any commercial purpose.

3.2. The reference to selling the Season Ticket includes:

  • 3.2.1. offering to sell a Season Ticket (including via any website or online auction site);
  • 3.2.2. exposing a Season Ticket for sale;
  • 3.2.3. making a Season Ticket available for sale by another person;
  • 3.2.4. advertising that a Season Ticket is available for purchase, which for the avoidance of doubt (and by way of example only) means that this Season Ticket may not be offered as a prize in any promotion or competition;
  • 3.2.5. transferring, lending or selling a Season Ticket to any third party as part of a hospitality or travel package; and
  • 3.2.6. giving (or offering to give) a Season Ticket to a person who pays or agrees to pay for some other goods or services (or offers to do so),

all save as expressly authorised by the Premier League or the Club.

3.3. The unauthorised sale or disposal of a Season Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that a Season Ticket has been sold or disposed of illegally and will press for charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify the Premier League who may in turn notify other football clubs, event holders and/or the relevant law enforcement authorities. The information that we share may include your personal data, including your name, contact details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticket touting offences and disorder at Matches.

3.4. The Season Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of the Season Ticket at any time.

3.5. In the event the named Season Ticket Holder dies, the Club reserves the right to require the immediate return of the Season Ticket and the deceased’s estate will be refunded pro rata for Matches not yet played.

3.6. Any Season Ticket obtained or used in breach of the Terms & Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Season Ticket shall be nullified. Any person seeking to use a Season Ticket in breach of the Terms and Conditions of Entry in order to gain entry to the Ground or remain at a Match will be considered to be a trespasser and will be refused entry to, or ejected from, the Ground in respect of a particular Match and/or may have his/her Season Ticket cancelled or withdrawn. In the event of any cancellation and withdrawal in accordance with this clause 3.6 no refund shall be payable to the Season Ticket Holder in respect of any unexpired portion of the Season Ticket. The Club further reserves its right to take any legal or disciplinary action against any person(s) as it sees fit in connection with such matters, including a claim for an account of any profits made from an unauthorised use of the Season Ticket.

3.7. The Club shall have no liability to a Season Ticket Holder (or any Guest) for:

  • 3.7.1. any interruptions and/or restrictions to the view of any Match; and/or
  • 3.7.2. any impact on the Season Ticket Holders (or Guest’s or Personal Assistant’s) enjoyment of any Match; in each case which is caused by:
    • (a) the position of the Season Ticket Holder’s allocated seat; and/or
    • (b) a camera or other filming device(s); and/or
    • (c) the Match officials, stewards, police, coaching or catering staff; and/or
    • (d) other ticket holders in the Stadium.

3.8. The Club reserves the right to refuse to let you renew your Season Ticket (or cancel your auto-renewal), in the event the Season Ticket is used by the Season Ticket Holder for less than 25% of the Matches.

4. Exchanging and Sharing Match Tickets


4.1. You may only sell, share or transfer the Season Ticket or the right to attend a Match using the Season Ticket:

  • 4.1.1. through a sale or transfer in respect of an individual Match via (and in accordance with the terms and conditions of) the Official Ticket Exchange;
  • 4.1.2. if you have upgraded your Season Ticket by selecting (and paying for) Ticket Sharing, by sharing in respect of an individual Match via (and in accordance with clause 4.7) the Ticket Sharing Platform; or
  • 4.1.3. to any person with the express written consent of the Club given at the Club's absolute discretion, provided that such sale or transfer is in respect of an individual Match and in consideration of no payment or benefit in excess of the face value of a ticket to that Match and provided further that such transfer does not take place during the course of any business or for the purpose of facilitating any third party's business. Any such transfer in respect of an individual Match for which the Guest is of a different, higher value age band, will be charged an upgrade fee to enter the Ground. Any such upgrades will be charged at the price of the Match ticket minus the pro-rata value of the Season Ticket, rounded up to the nearest pound sterling.

Each such resale, sharing or transfer is hereby provided to be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause) apply to and bind the Guest as if he/she was the original purchaser of the Season Ticket (and where the Season Ticket is shared in accordance with clause 4.1.2 or sold or transferred to a person in accordance with clause 4.1.3, you must inform them of this).

Ticket Sharing 4.2. You may upgrade your Season Ticket to enable Ticket Sharing and be granted access to the Ticket Sharing Platform for a non-refundable administration fee of £20 (twenty pounds Sterling) per Season (the “Ticket Sharing Fee”). The Ticket Sharing Fee can be paid as a lump sum or spread across your direct debit. You may upgrade your Season Ticket to include Ticket Sharing at any time throughout the Season by visiting tickets.brightonandhovealbion.com and paying the Ticket Sharing Fee.

4.3. If you have chosen to upgrade your Season Ticket to include Ticket Sharing, you shall have access to the Club’s Ticket Sharing Platform and you shall be allowed to share your Season Ticket in respect of individual Matches to a Guest who is a MyAlbion+ Member and who is connected within your “friends and family” designation on your ticketing account.

4.4. Ticket Sharing shall only be available for Matches eligible under the Season Ticket. For example, Ticket Sharing shall not be available for away matches or Cup Matches etc.

4.5. The Club reserves the right to limit the number of Matches a Season Ticket Holder may exercise Ticket Sharing for their Season Ticket (for example, 9 Matches) and to limit the number of Guests a Season Ticket may be shared with (for example, with 4 MyAlbion+ Members). However, for the 2021/2022 Season you are entitled to Ticket Share in respect of each Match to which your Season Ticket applies and there will be no limit on the number of different Guests to whom you can share with. For example, your Season Ticket may be shared up to nineteen (19) times with nineteen (19) different MyAlbion+ Members.

4.6. The Club reserves the right to remove access to Ticket Sharing for certain Matches at any time if it reasonably considers that it is necessary due to health & safety, Ground and Stadium security and/or Terms & Conditions of Entry compliance concerns. Such Matches will be decided at the Club’s sole discretion. The Club will notify all Season Ticket Holders of any such suspension on the Club’s website.

4.7. Where Ticket Sharing is permitted you must only share your Season Ticket in accordance with the following process. Ticket Sharing in violation of this process may lead to sanctions in accordance with the Club’s sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter).

  • 4.7.1. You may only share your Season Ticket on a Match-by-Match basis with a Guest who is known to you, and who is a supporter of the Club (you must not knowingly Ticket Share with a supporter of the Visiting Club). The Guest must be registered with the Club as an active MyAlbion+ Member and connected within your “friends and family” designation on your ticketing account.
  • 4.7.2. You cannot share your Season Ticket with a Guest who has a current Stadium ban or is in arrears with the Club.
  • 4.7.3. You may only share your Season Ticket with an active MyAlbion+ Member in the same price band or cheaper (for example, an adult Season Ticket may be shared with any MyAlbion+ Member, whereas a 65+ or U21 Season Ticket may only be shared with a MyAlbion+ Member with an 65+ or U10/U18/U21 membership respectively) or within the same category of Season Ticket (for example, a Season Ticket Holder with wheelchair access shall only be entitled to share the Season Ticket with a MyAlbion+ Member who requires wheelchair access). If you are a Season Ticket Holder who is a Disabled Supporter and you wish to Ticket Share with an individual who is not a Disabled Supporter, you should call the Club’s Supporter Services team on 01273 668855 and the Club will do its best to facilitate this if possible.
  • 4.7.4. Personal Assistant Season Tickets are not entitled to upgrade and use Ticket Sharing.
  • 4.7.5. For each Shared Match, your Season Ticket for such Shared Match will be blocked (you will not be able to attend the Shared Match with your Season Ticket) and an individual print-at-home ticket in respect of that Shared Match shall be sent to the designated Guest via email or delivered as an E-Ticket to the Guest’s Smart Device (the “Shared Ticket”). It is the responsibility of your Guest to ensure their email address and contact details are up-to-date on their ticketing account.
  • 4.7.6. Your Season Ticket will be available for use by you for the next Match, unless you have chosen to share your Season Ticket with another Guest.

4.8. A Season Ticket shared in accordance with the Ticket Sharing process set out in clause 4.7 may not be sold, shared or transferred to any other third party under any circumstance. Accordingly, each Guest must ensure they bring photo ID with them to the Shared Match which must match the name on their Shared Ticket. The Club reserves the right to conduct random ID checks in accordance with these Season Ticket Terms and Conditions.

4.9. You as the Season Ticket Holder will be held responsible and liable for the behaviour of your Guest. If the Guest breaches the Terms & Conditions of Entry, both you and the Guest shall be held liable for such breach in accordance with these Season Ticket Terms and Conditions and any other applicable terms and you and your Guest will be sanctioned in accordance with the Club’s sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter).

5. Disabled Supporter Additional Conditions


5.1. This clause 5 applies to you if you have a Season Ticket and are registered with the Club as a Disabled Supporter.

5.2. Disabled Supporters are entitled to a free ticket to bring a Personal Assistant with them to the Match if they require additional assistance whilst at the Match. The Disabled Supporter must register proof of their disability with the Club’s Supporter Services team in advance of a Match day. Proof of disability includes the following:

  • 5.2.1. receipt of the enhanced rate of the mobility component of the Personal Independence Payment (PIP);
  • 5.2.2. receipt of the Attendance Allowance (AA);
  • 5.2.3. receipt of the Severe Disablement Allowance (SDA);
  • 5.2.4. receipt of the War Disabled Pension;
  • 5.2.5. a Certificate of Visual Impairment (CVI 2003); or
  • 5.2.6. receipt of the middle or high rate Disability Living Allowance (DLA).

If the Disabled Supporter is not in receipt of any of the above, they can obtain a form from the Club’s Supporter Services team which must be completed by a doctor stating that they require personal assistance in order to attend a Match and submit this to the Club for approval, which shall be given by the Club in its sole discretion. The decision of the Head of Ticketing & Supporter Services shall be final.

5.3. The Personal Assistant may only attend a Match in the position of carer to the Disabled Supporter, they are not deemed to be a Season Ticket Holder in their own right, and as such are not entitled to any other benefits to which a Season Ticket Holder is entitled. If the Disabled Supporter cannot attend a Match, the Personal Assistant will not be admitted into the Ground without such Disabled Supporter. If the Personal Assistant would like to attend the Match without the Disabled Supporter, they must purchase their own Season Ticket or single Match ticket at full price. Further, the Personal Assistant by attending the Match agrees to comply with the Terms and Conditions of Entry.

5.4. The Personal Assistant should sit with the Disabled Supporter and assist them with their needs throughout the course of the Match. The Club will make every effort to allocate the Personal Assistant with a seat adjacent to the Disabled Supporter, however if this is not possible, the Club will allocate the closest available seat to the Disabled Supporter. The Club requires that the Personal Assistant is fully capable of meeting the needs of the Disabled Supporter.

5.5. Failure to comply with these Season Ticket Terms and Conditions by any Disabled Supporter and/or their Personal Assistant may result from ejection from the Stadium and cancellation of the Season Ticket without refund.

5.6. If you are unable to attend a Match please notify the Disability Liaison Team or Supporter Services as soon as possible so that we can sell or donate your place to another Disabled Supporter, a charity or local disability organisation.

5.7. Contact details for the Disability Liaison Team may be found on the Club’s website tickets.brightonandhovealbion.com.

6. Changes to Dates, Refunds & Exchanges


6.1. No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever. Your Season Ticket will enable you to attend the re-arranged Match.

6.2. The Club reserves the right to reschedule any Match, or if necessary, play the Match behind closed doors or with partial capacities only, without notice and without any liability whatsoever. Your Season Ticket will, unless the Match is required to be played behind closed doors or with partial capacities only (and you are not permitted to attend), enable you to attend the re-arranged Match. In the event of postponement or abandonment in full of the Match (or if the Match has, for any reason, to be played behind closed doors or with partial capacities only and you are not permitted to attend), you will be entitled to receive a credit equal to the value of your Season Ticket in respect of that Individual Match, which can either be used towards the renewal of your Season Ticket for the following season or claimed as a refund at the end of the season. For these purposes, the total cost of your Season Ticket shall be divided by 19 (if the Club is participating in the Premier League) or 23 (if the Club is participating in the English Football League) to give a per Match value.

6.3. The Club recommends you visit the Club website on a regular basis to check the latest times and dates of Matches.

6.4. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to Season Ticket purchases. Consequently, purchasers of Season Tickets will not be able to cancel their Season Ticket purchases except in accordance with these Season Ticket Terms and Conditions or as otherwise permitted by English Law.

6.5. With the exception of the circumstances set out in clause 6.2 and the limited conditions for the auto-renewed direct debit Season Tickets (see Direct Debit Terms & Conditions), the Club does not offer refunds on Season Tickets. For the avoidance of doubt, the final decision belongs to the Head of Ticketing & Supporter Services.

6.6. The Club will have no further liability whatsoever in relation to any alteration of the time or date of any Match including postponement or abandonment, for any losses, liabilities, costs and expenses incurred by you, including any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

7. E-Tickets


7.1. All references to “Season Tickets” in the Terms & Conditions of Entry apply equally to Season Tickets in E-Ticket form.

7.2. By accepting the Terms & Conditions of Entry, you confirm that you have a suitable Smart Device on which you can receive and display the Club’s E-Tickets clearly. If you do not have a Smart Device you will need to contact the Club’s Supporter Services team at supporter.services@bhafc.co.uk or 01273 668855 from 1 June to request a physical form Season Ticket and provide a photo ID to be loaded onto you ticketing account.

7.3. It is your responsibility to present your valid Season Ticket in E-Ticket form on your Smart Device at the Stadium. If you fail to do so and you do not have your valid physical form Season Ticket, your admission to the Stadium will be refused. You may also be asked to provide further proof of age and or a photo ID before entry to the Stadium is granted.

7.4. In the event that (a) the E-Ticket and/or your Smart Device is lost, damaged, or stolen, or your E-Ticket is corrupted, damaged or illegible in any way, or (b) if you arrive at the Stadium without a functioning Smart Device, we may be able to provide a duplicate or replacement Season Ticket or ticket in respect of that Match (as applicable). In such an event you should go to the ticket office where a duplicate Season Ticket or ticket in respect of that Match (as applicable) may be issued, provided that you are the Season Ticket Holder or the named recipient of a Shared Ticket, you are able to display an acceptable photo ID that matches the name the Club has against the applicable Season Ticket or Shared Ticket and that Season Ticket (or Shared Ticket if applicable) has not already been used to gain entry to the Stadium or the Season Ticket has otherwise been blocked for that Match due to being sold on the Official Ticket Exchange. The Club shall charge a £5 administration fee for the provision of a duplicate Season Ticket or ticket in respect of that Match (as applicable). The Club reserves the right to refuse to issue a duplicate Season Ticket or ticket in respect of that Match (as applicable) if you have previously requested a duplicate Season Ticket or ticket in respect of an individual Match (as applicable) on more than two previous occasions.

7.5. If multiple E-Tickets have been booked for more than 1 person and have been loaded on to 1 Smart Device, then all Season Ticket Holders must arrive at the Stadium together and scanning and entry will be conducted on your (the primary Season Ticket Holder’s) Smart Device.

7.6. The Club reserves the right to request Season Ticket Holders to attend the ticket office on the day of a Match in order for a ticket to be validated and photo ID to be checked prior to entry to the Stadium should the Club deem this appropriate.

7.7. By purchasing an E-Ticket you agree to co-operate fully with Club staff and hand over your Smart Device for inspection if asked to do so.

7.8. Transferring or copying of E-Tickets to other devices not registered with your account or to third parties is strictly prohibited, as is any other behaviour deliberately carried out to de-fraud the Club. In the event of suspicion of such activity, we reserve the right to terminate your account and to pursue any losses or damages as a result through the civil or criminal courts as appropriate. We use various techniques to detect and identify fraudulent activity, and such activity will be reported to the relevant authorities. If you would like to share or exchange your Season Ticket in respect of individual Matches, this must be conducted in accordance with clause 4.

8. Lost or Stolen Season Tickets


8.1. In order to gain admission to the Ground the Season Ticket must be presented in its entirety at every Match.

8.2. If you forget your Season Ticket in respect of any individual Match, the Club shall not be obliged to admit you or issue any other form of ticket for that Match. If a match-day duplicate ticket is issued, the Club may require payment of a non-refundable administration charge.

8.3. If, in the Club's opinion, a Season Ticket is damaged, lost, stolen or destroyed, a duplicate Season Ticket shall be issued by the Club as soon as reasonably practicable after the payment of a £15 non-refundable administration charge (this charge also applies for seat moves where a new Season Ticket is issued). In making its decision, the Club shall be entitled to call for all reasonable evidence of the need for a replacement Season Ticket, for example but not limited to a police crime reference number in the event that a Season Ticket or Smart Device is stolen, or a copy of the damaged Season Ticket.

8.4. Only one duplicate Season Ticket will be issued to you per season and you will be required to sign a document confirming that the original Season Ticket is damaged, lost, stolen or destroyed. The Club reserves the right to require proof of identity and/or withdraw the duplicate ticket facility for any particular Match or Matches without notice if the Club reasonably believes the matter has been falsely represented or stated to the Club. You will be responsible for indemnifying the Club against any direct or indirect consequences of such matter having been falsely represented or stated to the Club.

9. Change of Address


If you change your address during the season you must notify the Club as soon as reasonably practicable by emailing supporter.services@brightonandhovealbion.com or changing your details at www.brightonandhovealbion.com.

10. Cancellation & Withdrawal of Season Ticket


10.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms & Conditions of Entry (or reasonable grounds to believe there has been a serious or persistent breach) to cancel and withdraw your Season Ticket and to eject you from the Ground. Without prejudice to the general nature of the above the following non-exhaustive list of actions shall constitute a serious breach of the Terms & Conditions of Entry:

  • 10.1.1. smoking in designated non-smoking areas;
  • 10.1.2. being (or appearing to be) drunk or intoxicated;
  • 10.1.3. persistent standing in seated areas whilst the Match is in progress;
  • 10.1.4. the sale or transfer (save as permitted) of a Season Ticket to any person;
  • 10.1.5. the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;
  • 10.1.6. the deliberate misuse of a Season Ticket;
  • 10.1.7. the supply of any misleading or incorrect information in any application, including the setting up of a duplicate account where the owner has previously been blocked/banned in order to obtain Match tickets;
  • 10.1.8. the throwing of any object within the Ground that may cause injury, damage, distress or annoyance to people or property without lawful authority or excuse;
  • 10.1.9. providing any information to the Club at any time (either at the Ground or otherwise) that is false, materially incomplete, misleading or which is intended to deceive the Club (or which the Club has reasonable grounds to believe is false, materially incomplete, misleading or intended to deceive) or refusing to provide information reasonably requested by the Club;
  • 10.1.10. whether at the Ground, travelling to or from a Match or otherwise (including in person and on social media):
    • (a) the use of foul, obscene, abusive, discriminatory and/or racist language and/or gestures;
    • (b) the chanting or posting of anything of an obscene, offensive, indecent, discriminatory or racist nature;
    • (c) fighting or engaging in and/or inciting violence; or
    • (d) acting in a manner which in the Club’s reasonable opinion is prejudicial, offensive, damaging and/or embarrassing to the Club, its teams, players, employees, directors, owner, commercial partners or any other entity connected with the Club and/or is detrimental to the success of the Club on the pitch;
  • 10.1.11. bringing into the Ground (or using within the Ground): illegal drugs, other illegal substances, fireworks, firecrackers, smoke canisters, air horns, flares, laser devices, bottles, glass vessels or any item that might be used as a weapon or compromise public safety;
  • 10.1.12. entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;
  • 10.1.13. any misrepresentation in relation to clause 1.3 above;
  • 10.1.14. a serious breach of the terms of any Membership;
  • 10.1.15. any breach of clauses 1.4 or 1.5 above;
  • 10.1.16. conduct described in clause 3.6;
  • 10.1.17. any breach of clauses 12.1, 12.2 or 12.3 below;
  • 10.1.18. any breach of clause 13 below;
  • 10.1.19. any act or omission set out in clauses 10.1.1, 10.1.2, 10.1.3, 10.1.4, 10.1.7, 10.1.9, 10.1.10 or 10.1.11 at a Visiting Club;
  • 10.1.20. any breach of the COVID-19 Spectator Code of Conduct (when in use from time to time);
  • 10.1.21. any prohibited activity as defined in the Commitment or any other activity in contravention of the Commitment; and
  • 10.1.22. any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Season Ticket.


10.2. The Club may conduct security searches where it has reason to believe that any of the breaches set down in clause 10.1 has either occurred or may occur.

10.3. If a Season Ticket Holder is not 16 years old or over, his/her parent(s) and/or guardian(s) are responsible for his/her actions, conduct and compliance with the Terms and Conditions of Entry.

10.4. Any breach of the Terms & Conditions of Entry shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter).

10.5. In the event that your Season Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or Season Ticket and/or exclude you from attending the Stadium and any other Club premises and events, at its discretion, and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification). Where your Season Ticket is withdrawn or cancelled following a determination that you engaged in prohibited activity under the Commitment, the Club will also notify the Premier League and all other football clubs in the Premier League competition to ensure that the applicable sanction is enforced by all such clubs.

10.6. The Club shall further be entitled to cancel and withdraw your Season Ticket if you are under investigation by the Police, charged, cautioned or found guilty of any violent or hate crime, any football related offence anywhere in the world, or you are ejected and/or banned from any other sports stadium anywhere in the world.

10.7. Any cancellation and/or withdrawal of a Season Ticket in accordance with these Season Ticket Terms and Conditions may be carried out by the Club without notice on the basis that the Club deems there are serious grounds to do so.

10.8. In the event of any such cancellation or withdrawal of your Season Ticket in accordance with these Season Ticket Terms and Conditions, no refund will be paid in respect of any unexpired portion of the Season Ticket.

11. Appeals


11.1. If your Season Ticket is withdrawn or cancelled, you may appeal to the Club by providing written particulars setting out the grounds for your appeal and why your Season Ticket should not be withdrawn and cancelled (“Appeal Notice”) to supporter.services@brightonandhovealbion.com within 10 working days of being notified by the Club of the withdrawing/cancellation of your Season Ticket.

11.2. Upon receipt of an Appeal Notice, the Club shall arrange for an appeal hearing to be held at the Stadium within 25 working days for you to personally attend. If COVID restrictions are in place, the Club reserves the right to conduct the appeal virtually.

11.3. You shall be entitled to bring one companion with you to any appeal hearing but no legal representation/advocacy shall be permitted. Minutes of the appeal hearing will be recorded.

11.4. Please refer to the Club Charter for further details on the appeal process.

12. Filming, photography and taping


12.1. Save as set out in clause 12.2 below, you shall not capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may you bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material. Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Material (and all copies thereof) in whatever form, to the Premier League and/or the Club and the copyright, database right and all other rights, title and interest in and to all Material is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee. In addition, the Club reserves the right to eject you from the Ground in circumstances where you breach this clause 12.1.

12.2. Mobile telephones and other mobile devices are permitted within the Ground, PROVIDED THAT:

  • 12.2.1. they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and
  • 12.2.2. no Material that is captured, logged, recorded, transmitted, played, issue, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including via social networking sites.

12.3. The copyright, database right and all other rights, title and interest in and to all Material that you produce at the Ground in relation to the Match, any players or other persons present in the Ground and/or the Ground (whether produced in breach of clause 12.1 above, or pursuant to clause 12.2 above, or otherwise) is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee.

12.4. All Season Ticket Holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the Premier League, or others (including commercial partners and accredited media organisations), and use of a Season Ticket to enter the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Season Ticket Terms and Conditions or the Terms & Conditions of Entry.

12.5. All Season Ticket Holders agree that the Matches for which Season Tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.

13. People and Culture


13.1. The Club celebrates and values the diversity brought by employees, supporters and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. It is important that Season Ticket Holders share and are committed to these values.

13.2. All Season Ticket Holders agree to refrain from engaging in any conduct at any time either at the Ground or otherwise (including on social media) which is homophobic, racist or discriminates against any individual based on their characteristics, including their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, sex, sexual orientation, religion or belief.

13.3. The Club operates a zero-tolerance approach to any type of discriminatory behaviour. As such any breach of this clause 13 will be deemed to be a serious breach of these Season Ticket Terms and Conditions and shall incur the strongest possible sanction, such as withdrawing or cancelling your Season Ticket and imposing an indefinite ban on purchasing any tickets from the Club. The Club may also refer any individual in breach of this clause 13 to the appropriate authorities.

14. Repairs and Maintenance


14.1. The Club will be responsible for carrying out all repairs and maintenance to the Ground provided that the Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages in, or defects to, any part of the Ground which are not the result of fair wear and tear or are caused by the acts or omissions of any Season Ticket Holder.

14.2. Further, the Club will not be liable for and will not be in breach of its obligations by reason of any breakages in, or defects to, any part of the Ground if it provides you temporarily with an alternative seat pursuant to clause 2.2 at the Ground until such maintenance is complete.

14.3. The Club has the right to charge you for the cost or repairs, maintenance, replacement or cleaning of any part of the Ground to which you have access, or any fixtures or fittings therein, resulting from any act or omission of you other than as a result of fair wear and tear.

14.4. The Club and each of its employees, agents or contractors shall have the right at any time to carry out emergency repairs to any part of the Ground to which you have access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Ground as necessary.

15. Exclusion of Liability


15.1. The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

15.2. Neither the Premier League nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (a) the position of the seat and/or (b) the actions of other spectators.

15.3. The Club hereby excludes any liability for any loss, injury, costs, expenses or damage of any kind connected to your use of the Official Ticket Exchange and/or Ticket Sharing Platform, including any liability relating to any problem with, suspension of or termination of the Official Ticket Exchange and/or Ticket Sharing Platform, in each case except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

16. Renewal


16.1. If you wish to renew your Season Ticket you should follow the instructions provided to you by the Club in your renewal pack that the Club will deliver to you prior to the end of the current season. You will commonly be able to use one of the following methods:

16.2. If you wish to renew your Season Ticket but would like to move your seat within the Ground, you must firstly renew your Season Ticket and then contact the Club on 01273 668855. You must contact the Club once the movers’ dates open for the area you would like to move to or within. The movers’ dates may be found at this link https://tickets.brightonandhovealbion.com/subscriptions. Any requests to move seats are subject to availability and will be granted at the Club’s sole discretion.

16.3. As set out in clause 2.4 above, renewing your Season Ticket does not entitle you to the seat specified on your current Season Ticket. The Club reserves the right to move your seat to an alternative seat of the same value at the Club’s sole discretion. The Club may decide to move your seat for the reasons included (but not limited to) those listed in clause 2.2 or any other reason the Club may think is reasonably necessary.

17. COVID-19


Due to the ongoing COVID-19 pandemic, rules and guidance from the Government, local authorities, the NHS, Public Health England and Football Authority Rules and Regulations relating to protecting you (as far as possible) from the risk of transmission of COVID-19 (together “COVID Mitigation Guidance”) is subject to change at any time. Accordingly, in addition to the COVID-19 Spectator Code of Conduct (as updated from time to time) the Club reserves its right to amend these terms and conditions and/or implement further conditions of entry to the Ground and/or the Stadium in order to comply with such COVID Mitigation Guidance. Such measures could include (but may not be limited to) undertaking temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19 and/or the requirement to have a clinical passport evidencing that you have had a COVID-19 vaccine or received a recent negative test result. If any such measures are necessary, the Club will provide updates to Season Ticket Holders via email and on the Club’s website. It is your responsibility to read such updates and understand the terms on which such checks and/or testing will be conducted and measures are implemented.

18. General


18.1. The Club reserves the right to change these Season Ticket Terms and Conditions from time to time and shall notify you of such changes if they seriously affect your rights as a consumer.

18.2. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative, security and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available from www.brightonandhovealbion.com. In particular, the Club may share your personal data, including your name, date of birth, photograph, contact details and information about ticket purchases (including payment details and the names of the ticket holders) with other football clubs, any Football Authority and with law enforcement authorities. This data will be used for the purpose of identifying and prevent violent and antisocial behaviour at matches, including racial, homophobic, or discriminatory abuse, chanting or harassment and with enforcing sanctions under the Commitment. The Club may also share your data in order to support the handling of fan enquiries and to allow for rapid identification of fans in the event of incidents including health emergencies and general crowd control emergencies. For more information on how the Club processes your personal data and who we share it with, please consult the Club’s privacy policy (available at the link above) and the Commitment data protection notice accessible (click here) relating to this use of your personal data.

18.3. The invalidity or partial invalidity of any provision of these Season Ticket Terms and Conditions shall not prejudice or affect the remainder of these Season Ticket Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

18.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Season Ticket Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

18.5. The Terms and Conditions of Entry constitute the entire agreement between the Club and the Season Ticket Holder and neither the Club nor the Season Ticket Holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Terms and Conditions of Entry which is not set out therein.

18.6. If there is any conflict, ambiguity or inconsistency between any provision of these Season Ticket Terms and Conditions and any provision of the Ground Regulations, the relevant provision of these Season Ticket Terms and Conditions shall take precedence.

18.7. Notwithstanding any other provision in these Season Ticket Terms and Conditions and with the exception of any Football Authority, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Season Ticket Terms and Conditions. Nothing in these terms or conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the that Act.

18.8. These Season Ticket Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).

19. Definitions


In these Season Ticket Terms and Conditions the following words and phrases shall have the following meanings:

“Club” means Brighton and Hove Albion Football Club.

“Club Charter” means the Club’s supporters charter in place from time to time found at https://www.brightonandhovealbion.com/club/club/club-charter.

"Commitment" means the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct in place from time to time, which can be found at the Club’s website here, or separately at the Premier League’s website, or provided upon written request to the Club.

“COVID-19 Spectator Code of Conduct” means the set of rules issued by the Club from time to time which you must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases, which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#codeofconduct).

"Cup Match" means any match in the FA Cup, the Football League Cup or a UEFA competition played by the Club (including any replays and matches in the FA Cup, the Football League Cup or a UEFA competition) or any other knockout competition organised by a Football Authority or any replacements or successors thereof.

"Disabled Supporter" means any individual who is registered with the Club as a disabled supporter. Registration requires proof of disability to be provided to Supporter Services.

"E-Ticket" means a ticket issued electronically, which loads the ticket to the NFC chip on a Smart Device using the Apple/Google wallet or issues a rotating barcode into the Apple/Google wallet.

"Football Authority" means each of the Premier League, The Football League, The Football Association, The Football Association of Wales, FIFA, UEFA and other relevant governing body of association football.

"Football Authority Rules and Regulations" means for a Match played as part of a particular competition, the rules and regulations as stipulated by that Football Authority for that Match, which in the case of (i) the Premier League can be found on the Premier League’s website; (ii) the FA Challenge Cup can be found on the FA’s website; and (iii) the English Football League Cup can be found on the EFL’s website.

"Ground" means the Stadium, the surrounding areas and all other locations owned, occupied or utilised by the Club.

"Ground Regulations" means those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground. The current version of which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#groundregs.

"Guest" means any individual who is not a Season Ticket Holder who is entitled to attend a Match in accordance with clause 4.1.2 or 4.1.3.

"Match" means any Premier League/Football League football match in which the Club participates and that takes place at the Ground during Season 2021/22 to which these Season Ticket Terms and Conditions apply.

"Material" means any audio, visual or audio-visual material or any information or data.

"MyAlbion+ Member" means being a current and fully paid member of the Club’s MyAlbion+ membership scheme for the season to which these Season Ticket Terms and Conditions apply.

"Membership" means any rules and regulations agreed in relation to you being a My Albion+ Member which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#membershiptandcs2122.

"Official Ticket Exchange" means the Club's authorised ticket resale facility.

"Personal Assistant" means an individual who is accompanying a Disabled Supporter to allow the Disabled Supporter to attend the match and who would be entitled to purchase a Season Ticket under the Terms & Conditions of Entry.

"Season Ticket" means a season ticket booklet (and all or any component vouchers therein) or any season ticket smartcard (and/or any rights arising out of or in connection with any of the foregoing) for admission to Matches.

"Season Ticket Holder" means a person holding a current and valid Season Ticket to the Club.

"Season Ticket Terms and Conditions" means these terms and conditions governing the issue and use of a Season Ticket.

"Shared Match" means the Match a Season Ticket Holder chooses to Ticket Share in accordance with clause 4.

"Shared Ticket" means a ticket provided to a Guest via the Ticket Sharing Platform as set out in clause 4.7.5.

"Smart Device" means any mobile phone, smartphone, Android, iPhone, Blackberry, Apple Watch (or other “smart” watch) or PDA type device that is able to store a digital wallet and receive E-Tickets and can use the mobile Internet, or connect to the Internet using Wi-Fi. Such devices will be required to have a modern HTML5-compatible browser and will be required to have Javascript enabled where necessary.

"Stadium" means the American Express Community Stadium.

"Terms & Conditions of Entry" means any Football Authority Rules and Regulations, the Ground Regulations, the COVID-19 Spectator Code of Conduct, the Commitment, and the Season Ticket Terms and Conditions.

"Ticket Sharing Platform" means the Club’s platform which enables a Season Ticket Holder to Ticket Share their Season Ticket in respect of individual Matches in accordance with clause 4.

"Ticket Share" and "Ticket Sharing" means the process of sharing a Season Ticket with a Guest.

"Ticket Sharing Fee" means the £20 per season administration fee payable by the Season Ticket Holder if they choose to upgrade their Season Ticket to include the Ticket Sharing Policy as set out in clause 4.2.

"Visiting Club" means the football club playing against the Club.

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Direct Debit Terms & Conditions (Season 2021/22)



Existing Direct Debit Customers should read and understand clause 13 of these Season 2021/2022 Direct Debit Terms and Conditions.

1. The issue and use of a Season Ticket is subject to the Terms & Conditions of Entry and conditional upon payment of the Season Ticket price in cleared funds in advance or by Direct Debit in accordance with clause 2 below.

2. Where you elect to pay the Season Ticket price by monthly Direct Debit, the Season Ticket price shall be due and payable in 9 equal monthly instalments payable in advance, beginning in July prior to the Season in which the Season Ticket will be used and ending in March the following year. Where you elect to pay the Season Ticket price by monthly Direct Debit in accordance with this clause 2, you are a "Direct Debit Customer" for the purpose of these Direct Debit Terms and Conditions.

3. Direct Debit Customers must be over 18, hold a valid UK bank account and have not previously breached the Terms & Conditions of Entry or these Direct Debit Terms and Conditions. Submission to the Club of a valid Direct Debit instruction shall be confirmation that the Direct Debit Customer has elected to make payments by Direct Debit and agrees to be bound by these Direct Debit Terms and Conditions.
Direct Debit Customers can purchase Season Tickets for use by their children under the age of 18 but they remain responsible for the conduct of the user of such Season Ticket including, without limitation, their compliance with the Terms & Conditions of Entry.

4. The Direct Debit Customer must keep the Club informed of any changes to the bank account or payment card and any other details provided in the Direct Debit instruction. If the Club attempts to use the details provided and a card or payment request is declined or if payments have not been received by the Club for any other reason:

  • (a) the Season Ticket purchased by the Direct Debit Customer shall be deactivated and the Direct Debit Customer and/or the user of the Season Ticket purchased by the Direct Debit Customer shall not be permitted entry to Matches until the Club receives the overdue instalment payment(s) in full (the Direct Debit Customer will also not be able to purchase tickets on a match-by-match basis during this time);
  • (b) the Direct Debit Customer will be liable to pay a £10 administration charge in respect of each Season Ticket purchased by the Direct Debit Customer, plus any other resulting bank charge or reasonable administrative expense incurred by the Club; and
  • (c) if two or more payment requests are declined  the provisions of clause 6 below will also apply.

5. Direct Debit Customers who no longer wish to pay for their Season Ticket by Direct Debit can cancel their Direct Debit at any time, as outlined in the Direct Debit Guarantee. If the Direct Debit Customer cancels their Direct Debit he/she must make alternative arrangements for payment of the remaining monthly payments connected to their Season Ticket within 7 days of such cancellation.

6. If two or more Direct Debit payments have not been received by the Club for any reason, the Club shall, at its option, give written notice to the Direct Debit Customer requiring all overdue payments to be paid in full within 14 days.

7. If the overdue payments have not been paid in full within 14 days of the Club's notice delivered in accordance with clause 6, the Club shall be entitled to:

  • (a) cancel the Season Ticket(s) purchased by the Direct Debit Customer, following which such Season Ticket(s) shall be deactivated and the Direct Debit Customer and/or the user of the Season Ticket purchased by the Direct Debit Customer shall be automatically denied entry to any subsequent Matches;
  • (b) take such action as it deems necessary to recover overdue instalments at the date of such cancellation plus any reasonable costs of recovering such amounts; and
  • (c) where the Direct Debit Customer has not provided a notice of cancellation in accordance with clause 10 or prior to 14 May in accordance with clause 13, as applicable, take such action as it deems necessary to recover future instalments that would otherwise have fallen due had the Season Ticket not been cancelled (provided that the Club will use reasonable endeavours to mitigate its loss in respect of such future instalments).

The Direct Debit Customer has a right of appeal against any such suspension and/or cancellation in accordance with clause 8.

8. If a Season Ticket purchased by a Direct Debit Customer is suspended or cancelled in accordance with the provisions of clause 7, the Direct Debit Customer shall be entitled to appeal to the Club against the suspension or cancellation (as appropriate), within a period of three (3) months from the date of cancellation. Appeals should: (i) be in writing; (ii) be marked for the attention of "Ticket Office Manager"; and (iii) set out the reasons for the appeal and why the Direct Debit Customer believes the Season Ticket should be reinstated. The Club shall respond to the appeal in writing setting out its decision. The Club's decision shall be final.

9. Unless the Direct Debit Customer has expressly indicated otherwise when purchasing the Season Ticket, the Direct Debit Customer agrees to the automatic renewal of their Season Ticket for subsequent Seasons subject to the Direct Debit Customer's rights set out in clauses 12 and 13.

10. Where the purchase of a Season Ticket is made via the Club's ticketing telephone line or ticketing website, all Direct Debit Customers have the legal right to cancel their Season Ticket by notifying the Club in writing, within 14 days of purchasing a Season Ticket and submitting a completed Direct Debit instruction, without any charge or liability to make further monthly payments.

11. Subject to clause 10 and 13, if a Direct Debit Customer during the course of the relevant year following the setting up of a Direct Debit instruction for a Season Ticket cancels their Direct Debit for that Season Ticket, Direct Debit Customers are required to pay all outstanding monies that would have fallen due as monthly payments for the remainder of that Season.

12. Direct Debit Customers whose existing Season Tickets have automatically renewed may cancel their Season Ticket prior to 5pm on 29 April in the relevant year, without liability to make further monthly payments or other charges. The Direct Debit Customer must provide the Club with a written cancellation notice by visiting www.brightonandhovealbion.com/renew and following the instructions set out there.

13. Direct Debit Customers whose existing Season Tickets have automatically renewed may cancel their Season Ticket after 5pm on 29 April but prior to 5pm on 27 May in the relevant year by calling the Club on 01273 668855 (option 1) but may be charged a £10 cancellation fee to reimburse the Club its administrative costs of terminating the Direct Debit arrangement and refunding amounts already paid by Direct Debit.

14. Subject to clauses 10 and 13, all Season Ticket payments are non-refundable except in exceptional circumstances where the Club may, at its sole discretion, agree to grant a full or partial refund. Refunds may be subject to the deduction of a fee to cover the administration costs incurred by the Club in processing such a refund and will be paid by cheque or reversed Direct Debit.

15. Nothing in these Terms and Conditions gives any guarantee that a Direct Debit Customer will be entitled to renew their Season Ticket or purchase a Season Ticket in any subsequent Season.

16. The Club reserves the right to change these Direct Debit Terms and Conditions from time to time, and shall notify you of such changes if they materially affect your rights as a consumer.

17. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available from www.brightonandhovealbion.com.

18. The invalidity or partial invalidity of any provision of these Direct Debit Terms and Conditions shall not prejudice or affect the remainder of these Direct Debit Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

19. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Direct Debit Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

20. Notwithstanding any other provision in these Direct Debit Terms and Conditions, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Direct Debit Terms and Conditions. Nothing in these terms of conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the aforementioned Act.

21. Capitalised terms used in these Direct Debit Terms and Conditions but not defined shall have the same meaning as those defined terms in the Conditions of Issue of the Season Ticket.

22. These Direct Debit Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).

Brighton & Hove Albion Football Club is authorised and regulated by the Financial Conduct Authority.

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Home Supporter Match Ticket Terms and Conditions (Season 2021/22)


1. Issue of Home Supporter Match Ticket


1.1. The issue of a Home Supporter Match Ticket and subsequent access to the Ground is subject to the Terms and Conditions of Entry as may be amended from time to time, which includes:

  • 1.1.1. these Home Supporter Match Ticket Terms and Conditions;
  • 1.1.2. the applicable Football Authority Rules and Regulations in respect of the relevant competition;
  • 1.1.3. the Ground Regulations;
  • 1.1.4. the COVID-19 Spectator Code of Conduct (when in place from time to time); and
  • 1.1.5. the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct (the “Commitment”).

Links to the relevant terms can be found in the definition section of these Home Supporter Match Ticket Terms and Conditions.

1.2. By purchasing and/or accepting and/or holding a Home Supporter Match Ticket you acknowledge that you have read, understood and agree to the Terms and Conditions of Entry listed in clause 1.1 above.

1.3. Home Supporter Match Tickets are for the use of supporters of the Club only. By applying for the Home Supporter Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.

1.4. MyAlbion+ Members and Club match-ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Club fixture, including the first-team, under-23s, women's and academy teams; all Club events; while travelling to and from any Club related match or event; and conduct relating to or in connection with the Club, its opponents and its on-field and off-field activities on social media.

1.5. The Club also does not tolerate foul and/or abusive behaviour towards staff either in person, or via any form of communication with Club staff, including telephone, email, and social media.

1.6. Anybody in breach of these clauses 1.4 and/or 1.5, can expect a lengthy and potential life ban, depending on the severity of the breach in accordance with the Club’s sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter).

2. Admission to the Ground


2.1. By purchasing and/or accepting and/or holding a Home Supporter Match Ticket and/or using a Home Supporter Match Ticket to gain access to the Ground, you:

  • 2.1.1. certify that you have read, understood and accepted;
  • 2.1.2. agree to be bound by and to comply with; and
  • 2.1.3. agree to bring to the attention of others, as required below,

the Terms and Conditions of Entry.

2.2. A Home Supporter Match Ticket permits you to occupy at the Match the seat indicated on the Home Supporter Match Ticket or such other alternative seat of equivalent value as the Club may, from time to time, allocate to you at its reasonable discretion. For example (and without limitation) the Club reserves the right to temporarily allocate the Home Supporter Match Ticket Holder an alternative seat in the Stadium:

  • 2.2.1. for operational reasons;
  • 2.2.2. because the relocation is necessary in order to comply with the requirements of any Football Authority Rules and Regulations;
  • 2.2.3. to ensure social distancing can be maintained in accordance with Government and/or Football Authority guidelines or to comply with any other measures required to minimise the risk of transmission of COVID-19 or any other infectious disease; or
  • 2.2.4. the Club and/or the Police consider the relocation is necessary in the interest of public safety.

2.3. All access to the Ground pursuant to a Home Supporter Match Ticket shall be for the purposes of private enjoyment of the Match only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities).

2.4. Nothing in these Terms and Conditions shall constitute or imply any entitlement to occupy the seat indicated on the Home Supporter Match Ticket or attend any subsequent Match or any Match in any subsequent season.

2.5. A Home Supporter Match Ticket does not entitle the Home Supporter Match Ticket Holder to attend any other Match the Club is involved in other than the Match specified on the relevant Home Supporter Match Ticket.

2.6. Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use, wear, or display within the Ground any sponsorship, promotional or marketing materials.

2.7. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 10.3 below where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.

2.8. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms and Conditions of Entry.

2.9. Without prejudice to the representation at clause 1.3, above, and in light of the Home Supporter Match Ticket Holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

2.10. Children under 12 are not permitted to attend a Match at the Stadium unless accompanied by an adult 18 years and over. Children up to 2 years old (24 months), are not required to have their own seat and may sit on the lap of their parent/guardian. Lap children can only be held by an adult aged 18 years and over. Only one lap child is allowed per adult. If one adult is attending with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. Alternatively, a seat may be purchased for an infant. Children over 24 months must have their own ticket and assigned seat.

2.11. The Club reserves the right to carry out bag and/or other security checks in respect of Ticket Holders. Details of items that are not permitted inside the Stadium can be found in the Club Charter and Ground Regulations. Any person in possession of such items will be refused entry to the Ground.

2.12. Other than sealed bags from the Club shop containing Club shop purchases, you are only entitled to bring into the Stadium one bag that is no larger than a sheet of A4 (21cm x 21cm x 30cm). No bag any larger than this will be permitted into the Stadium. There are no bag storage facilities at the Stadium, which means that if you do not comply with this rule, you may be refused entry to the Stadium. No refund will be provided in such an instance.

2.13. Unless otherwise directed by Club staff, Home Supporter Match Ticket Holders are not entitled to re-enter the Stadium if they leave the Stadium at any time on a Match day.

2.14. Before entering the Ground and/or the Stadium, you may be asked to undertake temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19. Please read the Data Protection Notice accessible via https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=usercontent/documents/html/tandc.html#privacynotice relating to this use of your personal data.

3. Use of Home Supporter Match Ticket


3.1. Subject to clause 3.4, below, the Home Supporter Match Ticket is issued for your sole use and you shall not sell, dispose of, assign, transfer, lend or otherwise deal with the Home Supporter Match Ticket or the benefit of it to any other person without the prior written consent of the Club. Further you shall not use the Home Supporter Match Ticket for any commercial purpose.

3.2. The reference to selling the Home Supporter Match Ticket includes:

  • 3.2.1. offering to sell a Home Supporter Match Ticket (including, without limitation, via any website or online auction site);
  • 3.2.2. exposing a Home Supporter Match Ticket for sale;
  • 3.2.3. making a Home Supporter Match Ticket available for sale by another person;
  • 3.2.4. advertising that a Home Supporter Match Ticket is available for purchase, which for the avoidance of doubt (and by way of example only) means that this Home Supporter Match Ticket may not be offered as a prize in any promotion or competition;
  • 3.2.5. transferring, lending or selling a Home Supporter Match Ticket to any third party as part of a hospitality or travel package; and
  • 3.2.6. giving (or offering to give) a Home Supporter Match Ticket to a person who pays or agrees to pay for some other goods or services (or offers to do so);

all save as expressly authorised by the Premier League or the Club.

3.3. The unauthorised sale or disposal of a Home Supporter Match Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that a Home Supporter Match Ticket has been sold, or disposed of illegally and will press for charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify the Premier League who may in turn notify other football clubs, event holders and/or the relevant law enforcement authorities. The information that we share may includes your personal data, including your name, contact details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticket touting offences and disorder at Matches.

3.4. If more than one Home Supporter Match Ticket is issued to you, one Home Supporter Match Ticket must be retained by you, for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Home Supporter Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.

3.5. A transfer to any Guest in accordance with clause 3.4 will be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 5.2 or 5.6 below) apply to and bind each Guest as if he/she/they were the original purchaser of the Home Supporter Match Ticket (and you must inform the Guest(s) of this). You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.6. The Home Supporter Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of the Home Supporter Match Ticket at any time.

3.7. Any Home Supporter Match Ticket obtained or used in breach of the Terms and Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Home Supporter Match Ticket shall be nullified. Any person seeking to use a Home Supporter Match Ticket in breach of the Terms and Conditions of Entry in order to gain entry to the Ground or remain at a Match will be considered a trespasser and will be refused entry to, or ejected from, the Ground in respect of a particular Match and/or may have his/her/their Home Supporter Match Ticket cancelled or withdrawn. In the event of any cancellation and withdrawal in accordance with this clause 3.7, no refund shall be payable to the Home Supporter Match Ticket Holder. The Club further reserves its right to take any legal or disciplinary action against any person(s) as it sees fit in connection with such matters, including a claim for an account of profits made from an unauthorised use of the Home Supporter Match Ticket.

3.8. The Club shall have no liability to a Match Ticket Holder (or any Guest or Personal Assistant) for:

  • 3.8.1. any interruptions and/or restrictions to the view of any Match; and/or
  • 3.8.2. any impact on the Match Ticket Holder’s (or Guest’s or Personal Assistant’s) enjoyment of any match; in each case which is caused by:
    • (a) the position of the Match Ticket Holder’s allocated seat; and/or
    • (b) a camera or other filming device(s); and/or
    • (c) the Match officials, stewards, police, coaching or catering staff; and/or
    • (d) other ticket holders in the Stadium.

4. Disabled Supporter Additional Conditions


4.1. This clause 4 applies to you if you are a Home Supporter Match Ticket Holder and are registered with the Club as a Disabled Supporter.

4.2. Disabled Supporters are entitled to a free ticket to bring a Personal Assistant with them to the Match if they require additional assistance whilst at the Match. The Disabled Supporter must register proof of their disability with the Club’s Supporter Services team in advance of a Match day. Proof of disability includes the following:

  • 4.2.1. receipt of the enhanced rate of the mobility component of the Personal Independence Payment (PIP);
  • 4.2.2. receipt of the Attendance Allowance (AA);
  • 4.2.3. receipt of the Severe Disablement Allowance (SDA);
  • 4.2.4. receipt of the War Disabled Pension;
  • 4.2.5. a Certificate of Visual Impairment (CVI 2003); or
  • 4.2.6. receipt of the middle or high rate Disability Living Allowance (DLA).

If the Disabled Supporter is not in receipt of any of the above, they can obtain a form from the Club’s Supporter Services team which must be completed by a doctor stating that they require personal assistance in order to attend a Match and submit this to the Club for approval, which shall be given by the Club in its sole discretion. The decision of the Head of Ticketing & Supporter Services shall be final.

4.3. The Personal Assistant may only attend a Match in the position of carer to the Disabled Supporter, they are not deemed to be a Home Supporter Match Ticket Holder in their own right, and as such are not entitled to any other benefits to which a Home Supporter Match Ticket Holder is entitled. If the Disabled Supporter cannot attend a Match, the Personal Assistant will not be admitted into the Ground without such Disabled Supporter. If the Personal Assistant would like to attend the Match without the Disabled Supporter, they must purchase their own Home Supporter Match Ticket at full price. Further, the Personal Assistant by attending the Match agrees to comply with the Terms and Conditions of Entry.

4.4. The Personal Assistant should sit with the Disabled Supporter and assist them with their needs throughout the course of the Match. The Club will make every effort to allocate the Personal Assistant with a seat adjacent to the Disabled Supporter, however if this is not possible, the Club will allocate the closest available seat to the Disabled Supporter. The Club requires that the Personal Assistant is fully capable of meeting the needs of the Disabled Supporter.

4.5. Failure to comply with these Home Supporter Match Ticket Terms and Conditions by any Disabled Supporter and/or their Personal Assistant may result from ejection from the Stadium and cancellation of the Home Supporter Match Ticket without refund.

4.6. If you are unable to attend a Match please notify the Disability Liaison Team or Supporter Services as soon as possible so that we can allocate your place to another Disabled Supporter, a charity or local disability organisation.

4.7. Contact details for the Disability Liaison Team may be found on the Club’s website tickets.brightonandhovealbion.com.

5. Changes to Dates, Refunds & Exchanges


5.1. No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever. Your Home Supporter Match Ticket will enable you to attend the re-arranged Match.

5.2. The Club reserves the right to reschedule any Match, or if necessary, play the Match behind closed doors or with partial capacities only, without notice and without any liability whatsoever. Your Home Supporter Match Ticket will, unless the Match is required to be played behind closed doors or with partial capacities only (and you are not permitted to attend), enable you to attend the re-arranged Match. In the event of the postponement or abandonment in full of the Match (or if the Match has, for any reason, to be played behind closed doors), you will be entitled to receive a full refund of the price of the ticket or receive the equivalent ticket for the subsequent re-arranged or comparable Match via such application procedure as the Club stipulates.

5.3. The Club recommends you visit the Club website on a regular basis to check the latest times and dates of Matches.

5.4. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to Home Supporter Match Ticket purchases. Consequently, purchasers of Home Supporter Match Tickets will not be able to cancel their Home Supporter Match Ticket purchases except in accordance with these Home Supporter Match Ticket Terms and Conditions or as otherwise permitted by English Law.

5.5. With the exception of the circumstances set out in clause 5.2 or if you can no longer attend the Match because you have contracted, or believe you have contracted, COVID-19 (provided you have purchased Booking Protect at the time of your Home Supporter Match Ticket purchase and you can evidence your positive test result in a form that is satisfactory to the Club), the Club does not offer refunds on Home Supporter Match Tickets. However, if the fixture has been rearranged and you are unable to attend the new fixture date, you may be entitled to a refund in accordance with the procedure set out in clause 5.6.

5.6. In order to obtain a refund, the Home Supporter Match Ticket must be returned to the Club's ticket office within seven (7) days of the rescheduling announcement (which shall be made on the Club’s website) provided this is still more than seven (7) days before the rescheduled date. Tickets that include hospitality are subject to their own terms and conditions. It is the responsibility of the Home Supporter Match Ticket Holder to check the date and kick off time of Matches. A refund will only be issued on production of identification that the individual requesting the refund is the person to whom the Home Supporter Match Ticket was originally sold. For the avoidance of doubt, the final decision belongs to the Head of Ticketing & Supporter Services.

5.7. The Club will have no further liability whatsoever in relation to any alteration of the time or date of any Match, including postponement or abandonment, for any losses, liabilities, costs and expenses incurred by you, including any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

6. E-Tickets


6.1. All references to “Home Supporter Match Tickets” in the Terms and Conditions of Entry apply equally to Home Supporter Match Tickets in E-Ticket form.

6.2. By accepting the Terms and Conditions of Entry, you confirm that you have a suitable Smart Device on which you can receive and display the Club’s E-Tickets clearly. If you do not have a Smart Device you will need to contact the Club’s Supporter Services team at supporter.services@bhafc.co.uk or 01273 668855 to request a physical form Home Supporter Match Ticket and provide a photo ID to be loaded onto your ticketing account.

6.3. It is your responsibility to present your valid Home Supporter Match Ticket in E-Ticket form on your Smart Device at the Stadium. If you fail to do so and you do not have your valid physical form Home Supporter Match Ticket, your admission to the Stadium will be refused. You may also be asked to provide further proof of age and or photographic identification before entry to the Stadium is granted.

6.4. In the event that (a) the E-Ticket and/or your Smart Device is lost, damaged, or stolen, or your E-Ticket is corrupted, damaged or illegible in any way, or (b) if you arrive at the Stadium without a functioning Smart Device, we may be able to provide a duplicate or replacement ticket. In such an event you should go to the ticket office where a duplicate Home Supporter Match Ticket may be issued, provided that you are the purchaser, you are able to display an acceptable photo ID that matches the name on the purchased Home Supporter Match Ticket and that Home Supporter Match Ticket has not already been used to gain entry to the Stadium. The Club shall charge a £5 administration fee for the provision of a duplicate Home Supporter Match Ticket. The Club reserves the right to refuse to issue a duplicate Home Supporter Match Ticket if you have previously requested a duplicate Home Supporter Match Tickets on more than two previous occasions.

6.5. If multiple E-Tickets have been booked for more than 1 person and have been loaded on to 1 device, then all Home Supporter Match Ticket Holders must arrive at the Stadium together and scanning and entry will be conducted on your (the purchaser’s) Smart Device.

6.6. The Club reserves the right to request Home Supporter Match Tickets Holders to attend the ticket office on the day of a Match in order for a ticket to be validated and photo ID to be checked prior to entry to the Stadium should the Club deem this appropriate.

6.7. By purchasing an E-Ticket you agree to co-operate fully with Club staff and hand over your Smart Device for inspection if asked to do so.

6.8. Transferring or copying of E-Tickets to other devices not registered with your account or to third parties is strictly prohibited, as is any other behaviour deliberately carried out to de-fraud the Club. In the event or suspicion of such activity we reserve the right to terminate your account and to pursue any losses or damages as a result through the civil or criminal courts as appropriate. We use various techniques to detect and identify fraudulent activity, and such activity will be reported to the relevant authorities.

6.9. Any Home Supporter Match Ticket Holder who is unable to use a Smart Device for their Home Supporter Match Ticket(s) must contact Supporter Services to arrange an alternative ticket method. Photographic ID must be provided, and the new Home Supporter Match Ticket may require a photograph of the named Home Supporter Match Ticket Holder.

7. Lost or Stolen Home Supporter Match Ticket


7.1. In order to gain admission to the Ground the Home Supporter Match Ticket must be presented in its entirety at the Match.

7.2. The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Home Supporter Match Ticket.

8. Cancellation & Withdrawal of Home Supporter Match Ticket


8.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms and Conditions of Entry (or reasonable grounds to believe there has been a serious or persistent breach) to cancel and withdraw any Home Supporter Match Ticket issued to you and to eject you from the Ground. In the event of such cancellation no refund will be paid. Without prejudice to the general nature of the above, the following non-exhaustive list of actions shall constitute a serious breach of the Terms and Conditions of Entry:

  • 8.1.1. smoking in designated non-smoking areas;
  • 8.1.2. being (or appearing to be) drunk or intoxicated;
  • 8.1.3. persistent standing in seated areas whilst the Match is in progress;
  • 8.1.4. the sale or transfer (save as permitted) of a Home Supporter Match Ticket to any person;
  • 8.1.5. the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;
  • 8.1.6. the deliberate misuse of a Home Supporter Match Ticket;
  • 8.1.7. the supply of any misleading or incorrect information in any application including, the setting up of a duplicate account where the owner has previously been blocked/banned in order to obtain Match tickets;
  • 8.1.8. the throwing of any object within the Ground that may cause injury, damage, distress or annoyance to people or property without lawful authority or excuse;
  • 8.1.9. providing any information to the Club at any time (either at the Ground or otherwise) that is false, materially incomplete misleading or which is intended to deceive the Club (or which the Club has reasonable grounds to believe is false, materially incomplete, misleading or intended to deceive) or refusing to provide information reasonably requested by the Club;
  • 8.1.10. whether at the Ground, travelling to or from a Match or otherwise (including in person and on social media):
    • (a) the use of foul, obscene, abusive, discriminatory and/or racist language and/or gestures;
    • (b) the chanting or posting of anything of an obscene, offensive, indecent, discriminatory or racist nature;
    • (c) fighting, or engaging in and/or inciting violence; or
    • (d) acting in a manner which in the Club’s reasonable opinion is prejudicial, offensive, damaging and/or embarrassing to the Club, its teams, players, employees, directors, owner, commercial partners or any other entity connected with the Club and/or is detrimental to the success of the Club on the pitch;
  • 8.1.11. bringing into the Ground (or using within the Ground): illegal drugs, other illegal substances, fireworks, firecrackers, smoke canisters, air horns, flares, laser devices, bottles, glass vessels or any item that might be used as a weapon or compromise public safety;
  • 8.1.12. entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;
  • 8.1.13. any misrepresentation in relation to clause 1.3 above;
  • 8.1.14. a serious breach of the terms of any Membership;
  • 8.1.15. any breach of clauses 1.4 or 1.5 above;
  • 8.1.16. conduct described in clause 3.7;
  • 8.1.17. any breach of clauses 10.1, 10.2 or 10.3 below;
  • 8.1.18. any breach of the COVID-19 Spectator Code of Conduct (when in use from time to time);
  • 8.1.19. any breach of clause 11 below;
  • 8.1.20. any prohibited activity as defined in the Commitment or any other activity in contravention of the Commitment; and
  • 8.1.21. any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Home Supporter Match Ticket.


8.2. The Club may conduct security searches where it has reason to believe that any of the breaches set down in clause 8.1 has either occurred or may occur.

8.3. Any breach of the Terms and Conditions of Entry shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter).

8.4. If a Home Supporter Match Ticket Holder is not 16 years old or over, his/her/their parent(s) and/or guardian(s) are responsible for his/her/their actions, conduct and compliance with the Terms and Conditions of Entry.

8.5. In the event that your Home Supporter Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or Season Ticket and/or exclude you from attending the Stadium and any other Club premises and events, at its discretion, and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification). Where your Season Ticket is withdrawn or cancelled following a determination that you engaged in prohibited activity under the Commitment, the Club will also notify the Premier League and all other football clubs in the Premier League competition to ensure that the applicable sanction is enforced by all such clubs.

8.6. The Club shall further be entitled to cancel and withdraw your Home Supporter Match Ticket if you are under investigation by the Police, charged, cautioned or found guilty of any violent or hate crime, any football related offence anywhere in the world, or you are ejected and/or banned from any other sports stadium anywhere in the world.

8.7. Any cancellation and/or withdrawal of a Home Supporter Match Ticket in accordance with these Home Supporter Match Ticket Terms and Conditions may be carried out by the Club without notice on the basis that the Club deems there are serious grounds to do so.

8.8. In the event of any such cancellation or withdrawal of your Home Supporter Match Ticket in accordance with these Home Supporter Match Ticket Terms and Conditions, no refund will be paid to the Home Supporter Match Ticket Holder.

9. Appeals


9.1. If your Home Supporter Match Ticket is withdrawn or cancelled, you may appeal to the Club by providing written particulars setting out the grounds for your appeal and Home Supporter Match Ticket should not be withdrawn and cancelled (“Appeal Notice”) to supporter.services@bhafc.co.uk within 10 working days of being notified by the Club of the withdrawing/cancellation of your Home Supporter Match Ticket.

9.2. Upon receipt of an Appeal Notice, the Club shall arrange for an appeal hearing to be held at the Stadium within 25 working days for you to personally attend. If COVID restrictions are in place, the Club reserves the right to conduct the appeal virtually.

9.3. You shall be entitled to bring one companion with you to any appeal hearing but no legal representation/advocacy shall be permitted. Minutes of the appeal hearing will be recorded.

9.4. Please refer to the Club Charter for further details on the appeal process.

10. Filming, photography and taping


10.1. Save as set out in clause 10.2 below, you shall not capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may you bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material. Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Material (and all copies thereof) in whatever form, to the Premier League and/or the Club and the copyright, database right and all other rights, title and interest in and to all Material is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee. In addition, the Club reserves the right to eject you from the Ground in circumstances where you breach this clause 10.1.

10.2. Mobile telephones and other mobile devices are permitted within the Ground PROVIDED THAT:

  • 10.2.1. they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and
  • 10.2.2. no Material that is captured, logged, recorded, transmitted, played, issued, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.


10.3. The copyright, database right and all other rights, title and interest in and to all Material that you produce at the Ground in relation to the Match, any players or other persons present in the Ground and/or the Ground (whether produced in breach of clause 10.1 above, or pursuant to clause 10.2 above, or otherwise) is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee.

10.4. All Home Supporter Match Ticket Holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the Premier League or others (including commercial partners and accredited media organisations), and use of a Home Supporter Match Ticket to enter the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Home Supporter Match Ticket Terms and Conditions or the Terms and Conditions of Entry.

10.5. All Home Supporter Match Ticket Holders agree that the Matches for which Home Supporter Match Tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.

11. People and Culture


11.1. The Club celebrates and values the diversity brought by employees, supporters and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. It is important that Home Supporter Match Ticket Holders share and are committed to these values.

11.2. All Home Supporter Match Ticket Holders agree to refrain from engaging in any conduct at any time either at the Ground or otherwise (including on social media) which is homophobic, racist or discriminates against any individual based on their characteristics, including but not limited to their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, sex, sexual orientation, religion or belief.

11.3. The Club operates a zero-tolerance approach to any type of discriminatory behaviour. As such any breach of this clause 11 will be deemed to be a serious breach of these Home Supporter Match Ticket Terms and Conditions and shall incur the strongest possible sanction, such as withdrawing or cancelling your Home Supporter Match Ticket and imposing an indefinite ban on purchasing any tickets from the Club. The Club may also refer any individual in breach of this clause 11 to the appropriate authorities.

12. Repairs and Maintenance


12.1. The Club will be responsible for carrying out all repairs and maintenance to the Ground provided that the Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages in, or defects to, any part of the Ground which are not the result of fair wear and tear or are caused by the acts or omissions of any Home Supporter Match Ticket Holder.

12.2. Further, the Club will not be liable for and will not be in breach of its obligations by reason of any breakages in, or defects to, any part of the Ground if it provides you temporarily with an alternative seat pursuant to clause 2.2 at the Ground until such maintenance is complete.

12.3. The Club has the right to charge you for the cost or repairs, maintenance, replacement or cleaning of any part of the Ground to which you have access, or any fixtures or fittings therein, resulting from any act or omission of you other than as a result of fair wear and tear.

12.4. The Club and each of its employees, agents or contractors shall have the right at any time to carry out emergency repairs to any part of the Ground to which you have access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Ground as necessary.

13. Exclusion of Liability


13.1. The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

13.2. Neither the Premier League nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (a) the position of the seat and/or (b) the actions of other spectators.

13.3. The Club hereby excludes any liability for any loss, injury, costs, expenses or damage of any kind connected to your use of the Official Ticket Exchange, including any liability relating to any problem with, suspension of or termination of the Official Ticket Exchange, in each case except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

14. COVID-19


Due to the ongoing COVID-19 pandemic, rules and guidance from the Government, local authorities, the NHS, Public Health England and Football Authority Rules and Regulations relating to protecting you (as far as possible) from the risk of transmission of COVID-19 (together “COVID Mitigation Guidance”) is subject to change at any time. Accordingly, in addition to the COVID-19 Spectator Code of Conduct (as updated from time to time) the Club reserves its right to amend these terms and conditions and/or implement further conditions of entry to the Ground and/or the Stadium in order to comply with such COVID Mitigation Guidance. Such measures could include (but may not be limited to) undertaking temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19 and/or the requirement to have a clinical passport evidencing that you have had a COVID-19 vaccine or received a recent negative test result. If any such measures are necessary, the Club will provide updates to Home Supporter Match Ticket Holders via email and on the Club’s website. It is your responsibility to read such updates and understand the terms on which such checks and/or testing will be conducted and measures are implemented.

15. General


15.1. The Club reserves the right to change these Home Supporter Match Ticket Terms and Conditions from time to time and shall notify you of such changes if they materially affect your rights as a consumer.

15.2. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available from www.brightonandhovealbion.com. In particular, the Club may share your personal data, including your name, date of birth, photograph, contact details and information about ticket purchases (including payment details and the names of the ticket holders) with other football clubs, any Football Authority and with law enforcement authorities. This data will be used for the purpose of identifying and prevent violent and antisocial behaviour at matches, including racial, homophobic, or discriminatory abuse, chanting or harassment and with enforcing sanctions under the Commitment. The Club may also share your data in order to support the handling of fan enquiries and to allow for rapid identification of fans in the event of incidents including health emergencies and general crowd control emergencies. For more information on how the Club processes your personal data and who we share it with, please consult the Club’s privacy policy (available at the link above) and the Commitment data protection notice accessible via (click here) relating to this use of your personal data.

15.3. The invalidity or partial invalidity of any provision of these Home Supporter Match Ticket Terms and Conditions shall not prejudice or affect the remainder of these Home Supporter Match Ticket Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

15.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Home Supporter Match Ticket Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

15.5. The Terms and Conditions of Entry constitute the entire agreement between the Club and the Home Supporter Match Ticket Holder and neither the Club nor the Home Supporter Match Ticket Holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Terms and Conditions of Entry which is not set out therein.

15.6. If there is any conflict, ambiguity or inconsistency between any provision of these Home Supporter Match Ticket Terms and Conditions and any provision of the Ground Regulations, the relevant provision of these Home Supporter Match Ticket Terms and Conditions shall take precedence.

15.7. Notwithstanding any other provision in these Home Supporter Match Ticket Terms and Conditions and with the exception of any Football Authority, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Home Supporter Match Ticket Terms and Conditions. Nothing in these Home Supporter Match Ticket Terms and Conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the Act.

15.8. These Home Supporter Match Ticket Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).

16. Definitions

In these Home Supporter Match Ticket Terms and Conditions the following words and phrases shall have the following meanings:

"Club" means Brighton and Hove Albion Football Club.

"Club Charter" means the Club’s supporters charter in place from time to time found at www.brightonandhovealbion.com/club/club/club-charter.

"Commitment" means the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct in place from time to time, which can be found at the Club’s website here, or separately at the Premier League’s website, or provided upon written request to the Club.

"COVID-19 Spectator Code of Conduct" means the set of rules issued by the Club from time to time which you must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases. The current version of which can be found below.

"Disabled Supporter" means any individual who is registered with the Club as a disabled supporter. Registration requires proof of disability to be provided to Supporter Services.

"E-Ticket" means a ticket issued electronically, which loads the ticket to the NFC chip on a Smart Device using the Apple/Google wallet or issues a rotating barcode into the Apple/Google wallet.

"Football Authority" means each of the Premier League, The Football League, The Football Association, The Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football.

"Football Authority Rules and Regulations" means for a Match played as part of a particular competition, the rules and regulations as stipulated by that Football Authority for that Match, which in the case of (i) the Premier League can be found on the Premier League’s website; (ii) the FA Challenge Cup can be found on the FA’s website; and (iii) the English Football League Cup can be found on the EFL’s website.

"Ground" means the Stadium, the surrounding areas, and all other locations owned, occupied or utilised by the Club.

"Ground Regulations" means those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground. The current version of which can be found below.

"Guest" means any individual who is not a Season Ticket Holder or a Match Ticket Holder who is entitled to attend a Match in accordance with clause 3.4.

"Home Supporter Match Ticket" means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match.

"Home Supporter Match Ticket Holder" means a person holding a current and valid Home Supporter Match Ticket.

"Home Supporter Match Ticket Terms and Conditions" means these terms and conditions governing the issue and use of a Home Supporter Match Ticket.

"Match" means that Premier League football match in which the Club participates and that takes place at the Ground during Season 2021/2022 as designated upon the ticket to which these Home Supporter Match Ticket Terms and Conditions apply.

"Material" means any audio, visual or audio-visual material or any information or data.

"MyAlbion+ Member" means being a current and fully paid member of the Club’s MyAlbion+ membership scheme for the season to which these Season Ticket Terms and Conditions apply.

"Membership" means any rules and regulations agreed in relation to you being a My Albion+ Member which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#membershiptandcs2122.

"Official Ticket Exchange" means the Club's authorised ticket resale facility.

"Personal Assistant" means an individual who is accompanying a Disabled Supporter to allow the Disabled Supporter to attend the match and who would be entitled to purchase a Home Supporter Match Ticket under the Terms and Conditions of Entry.

"Season Ticket" means a season ticket booklet (and all or any component vouchers therein) or any season ticket smartcard (and/or any rights arising out of or in connection with any of the foregoing) for admission to Matches.

"Season Ticket Holder" means a person holding a current and valid Season Ticket to the Club.

"Smart Device" means any mobile phone, smartphone, Android, iPhone, Blackberry, Apple Watch (or other “smart” watch) or PDA type device that has an NFC chip and is able to store a digital wallet and receive E-Tickets and can use the mobile Internet, or connect to the Internet using Wi-Fi. Such devices will be required to have a modern HTML5-compatible browser and will be required to have Javascript enabled where necessary.

"Stadium" means the American Express Community Stadium.

"Terms and Conditions of Entry" means any Football Authority Rules and Regulations, the Ground Regulations, the COVID-19 Spectator Code of Conduct, the Commitment, and the Home Supporter Match Ticket Terms and Conditions.

"Visiting Club" means the football club playing against the Club.

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Brighton and Hove Albion Women’s Football Club (BHAWFC) Home Supporter Match Ticket Terms and Conditions for The People’s Pension Stadium (Season 2021/22)


1. Issue of Home Supporter Match Ticket


1.1. The issue of a Home Supporter Match Ticket and subsequent access to the Ground is subject to the Terms & Conditions of Entry as may be amended from time to time, which includes:

  • 1.1.1. these Home Supporter Match Ticket Terms and Conditions;
  • 1.1.2. the applicable Football Authority Rules and Regulations in respect of the relevant competition;
  • 1.1.3. the Ground Regulations;
  • 1.1.4. The BHAWFC COVID-19 Spectator Code of Conduct; and
  • 1.1.5. the current Government restrictions relating to COVID-19, non-essential travel between local restriction tiers and mixing households.

Links to the relevant terms can be found in the definition section of these Home Supporter Match Ticket Terms and Conditions.

1.2. By purchasing and/or accepting and/or holding a Home Supporter Match Ticket you acknowledge that you have read, understood and agree to the Terms and Conditions of Entry listed in clause 1.1 above.

1.3. Home Supporter Match Tickets are for the use of supporters of the Club only. By applying for the Home Supporter Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.

1.4. MyAlbion Members and Club match-ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Club fixture, including the first-team, under-21s, women's and academy teams; all Club events; while travelling to and from any Club related event; and conduct relating to or in connection with the Club, its opponents and its on-field and off-field activities on social media.

1.5. The Club also does not tolerate foul and/or abusive behaviour towards Club/Stadium staff either in person, or via any form of communication with Club/Stadium staff, including telephone, email, and social media.

1.6. Anybody in breach of these clauses 1.4 and/or 1.5, can expect a lengthy and potential life ban, depending on the severity of the breach in accordance with the Club’s sanctions tariff (which can be found in the Club’s Charter).

2. Admission to the Ground


2.1. By purchasing and/or accepting and/or holding a Home Supporter Match Ticket and/or using a Home Supporter Match Ticket to gain access to the Ground, you:

  • 2.1.1. certify that you have read, understood and accepted;
  • 2.1.2. agree to be bound by and to comply with; and
  • 2.1.3. agree to bring to the attention of others, as required below,

the Terms & Conditions of Entry.

2.2. A Home Supporter Match Ticket permits you to occupy at the Match the seat indicated on the Home Supporter Match Ticket or such other alternative seat of equivalent value as the Club may allocate to you at its reasonable discretion. For example (and without limitation), the Club reserves the right to allocate the Home Supporter Match Ticket Holder an alternative seat in the Stadium:

  • 2.2.1. for operational reasons;
  • 2.2.2. because the relocation is necessary in order to comply with the requirements of any Football Authority Rules and Regulations;
  • 2.2.3. to ensure social distancing can be maintained in accordance with Government and/or Football Authority guidelines or to comply with any other measures required to minimise the risk of transmission of COVID-19 or any other infectious disease; or
  • 2.2.4. the Club and/or the Police consider the relocation is necessary in the interest of public safety.

2.3. All access to the Ground pursuant to a Home Supporter Match Ticket shall be for the purposes of private enjoyment of the Match only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities).

2.4. Nothing in these Terms and Conditions shall constitute or imply any entitlement to occupy the seat indicated on the Home Supporter Match Ticket or attend any subsequent Match or any Match on any subsequent season.

2.5. A Home Supporter Match Ticket does not entitle the Home Supporter Match Ticket Holder to attend any other Match the Club is involved in other than the Match specified on the relevant Home Supporter Match Ticket.

2.6. Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use, wear, or display within the Ground any sponsorship, promotional or marketing materials.

2.7. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 9.3 below where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.

2.8. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms & Conditions of Entry.

2.9. Without prejudice to the representation at clause 1.3, above, and in light of the Home Supporter Match Ticket Holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

2.10. Children under 12 are not permitted to attend a Match at the Stadium unless accompanied by an adult aged 18 years or over. Children up to 2 years old (24 months), are not required to have their own seat and may sit on the lap of their parent/guardian. Lap children can only be held by an adult aged 18 years and over. Only one lap child is allowed per adult. If one adult is attending with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. Children over 24 months must have their own ticket and assigned seat.

2.11. The Club reserves the right to carry out bag and/or other security checks in respect of Home Supporter Match Ticket Holders. Details of items that are not permitted inside the Stadium can be found in the Club Charter and Ground Regulations. Any person in possession of such items may be refused entry to the Ground.

2.12. Other than sealed bags from the Club shop containing Club shop purchases, you are only entitled to bring into the Stadium one bag that is no larger than a sheet of A4 (21cm x 21cm x 30cm). No bag any larger than this will be permitted into the Stadium. There are no bag storage facilities at the Stadium, which means that if you do not comply with this rule, you may be refused entry to the Stadium. No refund will be provided in such an instance.

2.13. Unless otherwise directed by Club/Stadium staff, Home Supporter Match Ticket Holders are not entitled to re-enter the Stadium if they leave the Stadium at any time on a Match day.

3. Use of Home Supporter Match Ticket


3.1. Subject to clause 3.4, below, the Home Supporter Match Ticket is issued for your sole use and you shall not sell, dispose of, assign, transfer or otherwise deal with the Home Supporter Match Ticket or the benefit of it to any other person without the prior written consent of the Club. Further, you shall not use the Home Supporter Match Ticket for any commercial purpose.

3.2. The reference to selling the Home Supporter Match Ticket includes:

  • 3.2.1. offering to sell a Home Supporter Match Ticket (including, without limitation, via any website or online auction site);
  • 3.2.2. exposing a Home Supporter Match Ticket for sale;
  • 3.2.3. making a Home Supporter Match Ticket available for sale by another person;
  • 3.2.4. advertising that a Home Supporter Match Ticket is available for purchase, which for the avoidance of doubt (and by way of example only) means that this Home Supporter Match Ticket may not be offered as a prize in any promotion or competition;
  • 3.2.5. transferring, lending or selling a Home Supporter Match Ticket to any third party as part of a hospitality or travel package; and
  • 3.2.6. giving (or offering to give) a Home Supporter Match Ticket to a person who pays or agrees to pay for some other goods or services (or offers to do so);

all save as expressly authorised by the Premier League or the Club.

3.3. The unauthorised sale or disposal of a Home Supporter Match Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that a Home Supporter Match Ticket has been sold, or disposed of illegally and will press for charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify The FA who may in turn notify other football clubs, event holders and/or the relevant law enforcement authorities. The information that we share may include your personal data, including your name, contact details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticket touting offences and disorder at matches.

3.4. If more than one Home Supporter Match Ticket is issued to you, one Home Supporter Match Ticket must be retained by you, for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Home Supporter Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.

3.5. A transfer to any Guest in accordance with clause 3.4 will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 5.2 or 5.6 below) apply to and bind each Guest as if he/she/they were the original purchaser of the Home Supporter Match Ticket (and you must inform the Guest(s) of this). You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.6. The Home Supporter Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club/Stadium or any police officer. The Club reserves the right to require the immediate return of the Home Supporter Match Ticket at any time.

3.7. Any Home Supporter Match Ticket obtained or used in breach of the Terms & Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Home Supporter Match Ticket shall be nullified. Misuse of this Home Supporter Match Ticket may result in the holder being refused entry to, or ejected from, the Ground in respect of the particular Match and the cancellation and withdrawal of the Home Supporter Match Ticket. In the event of any cancellation and withdrawal in accordance with this clause 3.9, no refund shall be payable. The Club further reserves its right to take any legal or disciplinary action against any persons as it sees fit in connection with such matters, including a claim for an account of profits made from an unauthorized use of the Home Supporter Match Ticket.

3.8. The Club shall have no liability to a Home Supporter Match Ticket Holder (or any Guest or Personal Assistant) for:

  • 3.8.1. any interruptions and/or restrictions to the view of any match; and/or
  • 3.8.2. any impact on the Home Supporter Match Ticket Holder’s (or Guest’s or Personal Assistant’s) enjoyment of any Match; in each case which is caused by:
    • (a) the position of the Home Supporter Match Ticket Holder’s allocated seat; and/or
    • (b) a camera or other filming device(s); and/or
    • (c) the match officials, stewards, Police, coaching or catering staff; and/or
    • (d) other ticket holders in the Stadium.


4. Disabled Supporter Additional Conditions


4.1. This clause 4 applies to you if you are a Home Supporter Match Ticket Holder and are registered with the Club as a Disabled Supporter.

4.2. Disabled Supporters are entitled to a free ticket to bring a Personal Assistant with them to the Match if they require additional assistance to be able to attend the Match. The Disabled Supporter must register proof of their disability with the Club’s Supporter Services team in advance of a Match day. Proof of disability includes the following:

  • 4.2.1. receipt of the enhanced rate of the mobility component of the Personal Independence Payment (PIP);
  • 4.2.2. receipt of the Attendance Allowance (AA);
  • 4.2.3. receipt of the Severe Disablement Allowance (SDA);
  • 4.2.4. receipt of the War Disabled Pension;
  • 4.2.5. a Certificate of Visual Impairment (CVI 2003); or
  • 4.2.6. receipt of the middle or high rate Disability Living Allowance (DLA).

If the Disabled Supporter is not in receipt of any of the above, they can obtain a form from the Club’s Supporter Services team which must be completed by a doctor stating that they require personal assistance in order to attend a Match and submit this to the Club for approval, which shall be given by the Club in its sole discretion. The decision of the Head of Ticketing & Supporter Services shall be final.

4.3. The Personal Assistant may only attend a Match in the position of carer to the Disabled Supporter, they are not deemed to be a Home Supporter Match Ticket Holder in their own right, and as such are not entitled to any other benefits to which a Home Supporter Match Ticket Holder is entitled. If the Disabled Supporter cannot attend a Match, the Personal Assistant will not be admitted into the Ground without such Disabled Supporter. If the Personal Assistant would like to attend the Match without the Disabled Supporter, they must purchase their own Home Supporter Match Ticket at full price. Further, the Personal Assistant by attending the Match agrees to comply with the Terms and Conditions of Entry.

4.4. The Personal Assistant should sit with the Disabled Supporter and assist them with their needs throughout the course of the Match. The Club will make every effort to allocate the Personal Assistant with a seat adjacent to the Disabled Supporter, however if this is not possible, the Club will allocate the closest available seat to the Disabled Supporter. The Club requires that the Personal Assistant is fully capable of meeting the needs of the Disabled Supporter.

4.5. Failure to comply with these Home Supporter Match Ticket Terms and Conditions by any Disabled Supporter and/or their Personal Assistant may result from ejection from the Stadium and cancellation of the Home Supporter Match Ticket without refund.

4.6. If you are unable to attend a Match please notify Supporter Services as soon as possible so that we can allocate your place to another Disabled Supporter, a charity or local disability organisation.

4.7. Contact details for the Disability Liaison Team may be found on the Club’s website tickets.brightonandhovealbion.com.

5. Changes to Dates, Refunds & Exchanges


5.1. No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever.

5.2. The Club reserves the right to reschedule any Match, or if necessary, play the Match out of view of the public, without notice and without any liability whatsoever. In the event of the postponement or abandonment of the Match (or if the Match has, for any reason, to be played out of view of the public), you will be entitled to receive a full refund of the price of the ticket or receive the equivalent ticket for the subsequent re-arranged or comparable Match via such application procedure as the Club stipulates.

5.3. The Club recommends you visit the Club website on a regular basis to check the latest times and dates of Matches.

5.4. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to Home Supporter Match Ticket purchases. Consequently, purchasers of Home Supporter Match Tickets will not be able to cancel their Home Supporter Match Ticket purchases except in accordance with these Home Supporter Match Ticket Terms and Conditions or as otherwise permitted by English Law.

5.5. In order to obtain a refund under clause 5.2, the Home Supporter Match Ticket must be returned to the Club's ticket office within seven (7) days of the rescheduling announcement (which shall be made on the Club’s website) provided this is still more than seven (7) days before the rescheduled date. Home Supporter Match Tickets that include hospitality are subject to their own terms and conditions. It is the responsibility of the Home Supporter Match Ticket Holder to check the date and kick off time of Matches. A refund will only be issued on production of identification that the individual requesting the refund is the person to whom the Home Supporter Match Ticket was originally sold. For the avoidance of doubt, the final decision belongs to the Head of Ticketing & Supporter Services.

5.6. The Club does not offer refunds on Home Supporter Match Tickets except:

  • 5.6.1. if the Match has, for any reason, to be played out of view of the public; and
  • 5.6.2. if the fixture has been rearranged pursuant to clause 5.2 and you are unable to attend the new fixture date, you may be entitled to a refund in accordance with the procedure set out in clause 5.5.

5.7. For the avoidance of doubt, you will not be entitled to a refund under clause 5.6 if you have purchased a Home Supporter Match Ticket for a Match and you live in an area designated by the Government to be a different Local COVID area to the area which the Stadium is located and that area becomes subject to travel restrictions under the Government’s Local COVID tier system before the date of the Match. In the event of this occurring, you will be able to sell your Home Supporter Match Ticket on the Ticket Exchange available for Women’s Matches.

5.8. The Club will have no further liability whatsoever in relation to any alteration of the time or date of any Match, including postponement or abandonment, for any losses, liabilities, costs and expenses incurred by you, including any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

6. Lost or Stolen Home Supporter Match Ticket


6.1. In order to gain admission to the Ground the Home Supporter Match Ticket must be presented in its entirety at the Match.

6.2. The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Home Supporter Match Ticket. If you have lost your Home Supporter Match Ticket on the day of the Match, you should visit the Stadium’s ticket office, where your contact details will be verified against the ticketing list and, if confirmed, the Stadium may issue you with a replacement Home Supporter Match Ticket (at the Stadium’s sole discretion).

7. Cancellation & Withdrawal of Home Supporter Match Ticket


7.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms & Conditions of Entry (or reasonable grounds to believe there has been a serious or persistent breach) to cancel and withdraw any Home Supporter Match Ticket issued to you. In the event of such cancellation no refund will be paid. Without prejudice to the general nature of the above, the following non-exhaustive list of actions shall constitute a serious breach of the Terms & Conditions of Entry:

  • 7.1.1. smoking in designated non-smoking areas;
  • 7.1.2. being (or appearing to be) drunk or intoxicated;
  • 7.1.3. persistent standing in seated areas whilst the Match is in progress;
  • 7.1.4. the sale or transfer (save as permitted) of a Home Supporter Match Ticket to any person;
  • 7.1.5. the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;
  • 7.1.6. the deliberate misuse of a Home Supporter Match Ticket;
  • 7.1.7. the supply of any misleading or incorrect information in any application including, but not limited to, the setting up of a duplicate account where the owner has previously been blocked/banned in order to obtain Match tickets;
  • 7.1.8. the throwing of any object within the Ground that may cause injury, damage, distress or annoyance to people or property without lawful authority or excuse;
  • 7.1.9. providing any information to the Club at any time (either at the Ground or otherwise) that is false, materially incomplete misleading or which is intended to deceive the Club (or which the Club has reasonable grounds to believe is false, materially incomplete, misleading or intended to deceive) or refusing to provide information reasonably requested by the Club;
  • 7.1.10. whether at the Ground, travelling to a Match or otherwise (including in person and on social media):
    • (a) the use of foul, obscene, abusive, discriminatory and/or racist language and/or gestures;
    • (b) the chanting or posting of anything of an obscene, offensive, indecent, discriminatory or racist nature;
    • (c) fighting, or engaging in and/or inciting violence; or
    • (d) acting in a manner which in the Club’s reasonable opinion is prejudicial, offensive, damaging and/or embarrassing to the Club, its teams, players, employees, directors, owner, commercial partners, the Stadium owner or any other entity connected with the Club and/or is detrimental to the success of the Club on the pitch;
  • 7.1.11. bringing into the Ground (or using within the Ground): illegal drugs, other illegal substances, fireworks, firecrackers, smoke canisters, air horns, flares, laser devices, bottles, glass vessels or any item that might be used as a weapon or compromise public safety;
  • 7.1.12. entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;
  • 7.1.13. any misrepresentation in relation to clause 1.3 above;
  • 7.1.14. any breach of clauses 1.4 or 1.5 above;
  • 7.1.15. any breach of clauses 9.1, 9.2 or 9.3 below;
  • 7.1.16. any breach of the BHAWFC COVID-19 Spectator Code of Conduct;
  • 7.1.17. any breach of clause 10 below; and
  • 7.1.18. any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Home Supporter Match Ticket.


7.2. The Club/Stadium staff may conduct security searches where it has reason to believe that any of the breaches set down in clause 8.1 has either occurred or may occur.

7.3. Any breach of the Terms & Conditions of Entry shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter.

7.4. If a Home Supporter Match Ticket Holder is not 16 years old or over, his/her/their parent(s) and/or guardian(s) are responsible for his/her/their actions, conduct and compliance with the Terms & Conditions of Entry.

7.5. In the event that your Home Supporter Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match Ticket or Season Ticket at its discretion and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification).

7.6. The Club shall further be entitled to cancel and withdraw your Home Supporter Match Ticket if you are under investigation by the Police, charged, cautioned or found guilty of any violent or hate crime, any football related offence anywhere in the world, or you are ejected and/or banned from any other sports stadium anywhere in the world.

8. Filming, photography and taping


8.1. Save as set out in clause 9.2 below, you shall not capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may you bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material. Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Material (and all copies thereof) in whatever form, to The FA and/or the Club and the copyright, database right and all other rights, title and interest in and to all Material is hereby assigned to The FA, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by The FA) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to The FA absolutely and with full title guarantee. In addition, the Club reserves the right to eject you from the Ground in circumstances where you breach this clause 9.1.

8.2. Mobile telephones and other mobile devices are permitted within the Ground PROVIDED THAT:

  • 8.2.1. they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and
  • 8.2.2. no Material that is captured, logged, recorded, transmitted, played, issued, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.


8.3. The copyright, database right and all other rights, title and interest in and to all Material that you produce at the Ground in relation to the Match, any players or other persons present in the Ground and/or the Ground (whether produced in breach of clause 9.1 above, or pursuant to clause 9.2 above, or otherwise) is hereby assigned to The FA, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee.

8.4. All Home Supporter Match Ticket Holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, The FA or others (including commercial partners and accredited media organisations), and use of a Home Supporter Match Ticket to enter the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Home Supporter Match Ticket Terms and Conditions or the Terms & Conditions of Entry.

8.5. All Home Supporter Match Ticket Holders agree that the Matches for which Home Supporter Match Tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.

9. People and Culture


9.1. The Club celebrates and values the diversity brought by employees, supporters and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. It is important that Home Supporter Match Ticket Holders share and are committed to these values.

9.2. All Home Supporter Match Ticket Holders agree to refrain from engaging in any conduct at any time either at the Ground or otherwise (including on social media) which is homophobic, racist or discriminates against any individual based on their characteristics, including but not limited to their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, sex, sexual orientation, religion or belief.

9.3. The Club operates a zero-tolerance approach to any type of discriminatory behaviour. As such any breach of this clause 10 will be deemed to be a material breach of these Home Supporter Match Ticket Terms and Conditions and shall incur the strongest possible sanction. The Club may also refer any individual in breach of this clause 10 to the appropriate authorities.

10. Repairs and Maintenance


10.1. The Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages in, or defects to, any part of the Ground which are not the result of fair wear and tear or are caused by the acts or omissions of any Home Supporter Match Ticket Holder.

10.2. Further, the Club will not be liable for and will not be in breach of its obligations by reason of any breakages in, or defects to, any part of the Ground if it provides you with an alternative seat pursuant to clause 2.2 at the Ground in order for such maintenance to be completed.

10.3. The Club has the right to charge you for the cost or repairs, maintenance, replacement or cleaning of any part of the Ground to which you have access, or any fixtures or fittings therein, resulting from any act or omission of you other than as a result of fair wear and tear.

10.4. The Club, the Stadium owner, and each of its employees, agents or contractors shall have the right at any time to carry out emergency repairs to any part of the Ground to which you have access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Ground as necessary.

11. Exclusion of Liability


11.1. The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

11.2. Neither The FA, nor the Club, nor the Stadium owner, shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

12. General


12.1. The Club reserves the right to change these Home Supporter Match Ticket Terms and Conditions from time to time and shall notify you of such changes if they materially affect your rights as a consumer.

12.2. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available from www.brightonandhovealbion.com.

12.3. The invalidity or partial invalidity of any provision of these Home Supporter Match Ticket Terms and Conditions shall not prejudice or affect the remainder of these Home Supporter Match Ticket Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

12.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Home Supporter Match Ticket Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

12.5. The Terms and Conditions of Entry constitute the entire agreement between the Club and the Home Supporter Match Ticket Holder and neither the Club nor the Home Supporter Match Ticket Holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Terms and Conditions of Entry which is not set out therein.

12.6. If there is any conflict, ambiguity or inconsistency between any provision of these Home Supporter Match Ticket Terms and Conditions and any provision of the Ground Regulations, the relevant provision of these Home Supporter Match Ticket Terms and Conditions shall take precedence.

12.7. Notwithstanding any other provision in these Home Supporter Match Ticket Terms and Conditions and with the exception of any Football Authority, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Home Supporter Match Ticket Terms and Conditions. Nothing in these Home Supporter Match Ticket Terms and Conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the Act.

12.8. These Home Supporter Match Ticket Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).

14. Definitions

13. Definitions In these Home Supporter Match Ticket Terms and Conditions the following words and phrases shall have the following meanings:

BHAWFC COVID-19 Spectator Code of Conduct” means the set of rules issued by the Club from time to time which you must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases, which can be found at The current version of which can be found below. "Club" means Brighton and Hove Albion Women’s Football Club.

"Club Charter" means the Club’s supporters charter in place from time to time found at www.brightonandhovealbion.com/club/club/club-charter.

"Disabled Supporter" means any individual who is registered with the Club as a disabled supporter. Registration requires proof of disability to be provided to Supporter Services.

"Football Authority" means each of the The Football Association, The Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football.

"Football Authority Rules and Regulations" means for a Match played as part of a particular competition, the rules and regulations as stipulated by that Football Authority for that Match, which in the case of the Women’s Super League and the Women’s FA Cup can be found on The FA’s website.

"Ground" means the Stadium, the surrounding area, and all other locations, occupied or utilised by the Club.

"Ground Regulations" means those ground regulations issued by the Stadium Owner from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground, and all persons attending the Stadium must abide by. The regulations are displayed on notice boards in high visibility positions at the entrances to the Stadium and point of sale areas, alternatively, a copy may be provided upon request by emailing feedback@crawleytownfc.com.

"Guest" means any individual who is not a Home Supporter Match Ticket Holder who is entitled to attend a Match in accordance with clause 3.4.

"Home Supporter Match Ticket" means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match.

"Home Supporter Match Ticket Holder" means a person holding a current and valid Home Supporter Match Ticket.

"Home Supporter Match Ticket Terms and Conditions" means these terms and conditions governing the issue and use of a Home Supporter Match Ticket.

"Match" means that Women’s Super League or Women’s FA Cup football match in which the Club participates and that takes place at the Ground during Season 2021-2022 as designated upon the ticket to which these Home Supporter Match Ticket Terms and Conditions apply.

"Material" means any audio, visual or audio-visual material or any information or data.

"Personal Assistant" means an individual who is accompanying a Disabled Supporter in order to allow the Disabled Supporter to attend the match and who would be entitled to purchase a Home Supporter Match Ticket under the Terms & Conditions of Entry.

"Smart Device" means any mobile phone, smartphone, Android, iPhone, Blackberry, Apple Watch (or other “smart” watch) or PDA type device that has an NFC chip and is able to store a digital wallet and receive E-Tickets and can use the mobile Internet, or connect to the Internet using Wi-Fi. Such devices will be required to have a modern HTML5-compatible browser and will be required to have Javascript enabled where necessary.

"Stadium" means The People’s Pension Stadium.

"Terms & Conditions of Entry" means any Football Authority Rules and Regulations; the Ground Regulations; the BHAWFC COVID-19 Spectator Code of Conduct; and the Home Supporter Match Ticket Terms and Conditions.

"Visiting Club" means the football club playing against the Club.

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Under-23s Home Supporter Match Ticket Terms and Conditions (Season 2021/22)


IMPORTANT UPDATES

You should ensure that you have read and understood all Terms and Conditions of Entry. However, for the Season 2021/22, you should particularly note the following:

A. THE CLUB IS ADOPTING A ZERO TOLERANCE APPROACH TO ALL ABUSIVE, THREATENING, RACIST AND OTHER DISCRIMINATORY CONDUCT OF ANY KIND EITHER IN PERSON OR ONLINE. ANY SUCH CONDUCT IDENTIFIED BY THE CLUB SHALL BE DEEMED TO BE A SERIOUS BREACH OF THE TERMS AND CONDITIONS OF ENTRY. ANY UNDER-23S HOME SUPPORTER MATCH TICKET HOLDER FOUND TO HAVE ENGAGED IN SUCH CONDUCT CAN EXPECT THEIR UNDER-23S HOME SUPPORTER MATCH TICKET TO BE WITHDRAWN IN ACCORDANCE WITH THESE UNDER-23S HOME SUPPORTER MATCH TICKET TERMS AND CONDITIONS AND TO BE BANNED FROM ATTENDING FUTURE MATCHES, IN ADDITION TO ANY APPLICABLE SANCTIONS UNDER THE PREMIER LEAGUE’S COMMITMENT REGARDING ABUSE AND DISCRIMINATORY CONDUCT. FOR MORE DETAILS PLEASE SEE THE CLUB’S SANCTIONS TARIFF IN THE CLUB’S CHARTER AT https://www.brightonandhovealbion.com/club/club/club-charter.

B. Whilst the Club hopes that the Season 2021/22 shall take place without any restrictions due to the COVID-19 pandemic, rules and guidance regarding creating a “COVID-Secure” environment may change during the course of the Season. The Club therefore reserves its rights to amend the Terms and Conditions of Entry to comply with any measures recommended or required by the Government, Local Authorities, the NHS, Public Health England and the Relevant Governing Bodies. If Matches take place behind closed doors or with reduced capacities, the Club shall provide the Under-23s Home Supporter Match Ticket Holder with a full refund of the price of the ticket (if the Under-23s Home Supporter Match Ticket was not included as part of a Season Ticket) or the right to receive the equivalent ticket for the subsequent re-arranged or comparable Match in accordance with clause 5.2.

1. Issue of Under-23s Home Supporter Match Ticket


1.1. The issue of an Under-23s Home Supporter Match Ticket and subsequent access to the Ground is subject to the Terms and Conditions of Entry as may be amended from time to time, which includes:

  • 1.1.1. these Under-23s Home Supporter Match Ticket Terms and Conditions;
  • 1.1.2. the applicable Football Authority Rules and Regulations in respect of the relevant competition; and
  • 1.1.3. the Under-23s COVID-19 Spectator Code of Conduct (when in place from time to time); and
  • 1.1.4. the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct (the “Commitment”).

Links to the relevant terms can be found in the definition section of these Under-23s Home Supporter Match Ticket Terms and Conditions.

1.2. By purchasing and/or accepting and/or holding an Under-23s Home Supporter Match Ticket you acknowledge that you have read, understood and agree to the Terms and Conditions of Entry listed in clause 1.1 above.

1.3. Under-23s Home Supporter Match Tickets are for the use of supporters of the Club only. By applying for the Under-23s Home Supporter Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.

1.4. MyAlbion+ Members and Club match-ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Club fixture, including the first-team, under-23s, women's and academy teams; all Club events; while travelling to and from any Club related match or event; and conduct relating to or in connection with the Club, its opponents and its on-field and off-field activities on social media.

1.5. The Club also does not tolerate foul and/or abusive behaviour towards staff either in person, or via any form of communication with Club staff, including telephone, email, and social media.

1.6. Anybody in breach of these clauses 1.4 and/or 1.5, can expect a lengthy and potential life ban, depending on the severity of the breach in accordance with the Club’s sanctions tariff set out in the Club Charter (which can be found here).

2. Admission to the Ground


2.1. By purchasing and/or accepting and/or holding An Under-23s Home Supporter Match Ticket and/or using an Under-23s Home Supporter Match Ticket to gain access to the Ground, you:

  • 2.1.1. certify that you have read, understood and accepted;
  • 2.1.2. agree to be bound by and to comply with; and
  • 2.1.3. agree to bring to the attention of others, as required below,

the Terms & Conditions of Entry.

2.2. An Under-23s Home Supporter Match Ticket permits you to occupy at the Match the seat indicated on the Under-23s Home Supporter Match Ticket or such other alternative seat of equivalent value as the Club may, from time to time, allocate to you at its reasonable discretion. For example (and without limitation) the Club reserves the right to temporarily allocate the Under-23s Home Supporter Match Ticket Holder an alternative seat in the Training Ground:

  • 2.2.1. for operational reasons;
  • 2.2.2. because the relocation is necessary in order to comply with the requirements of any Football Authority Rules and Regulations;
  • 2.2.3. to ensure social distancing can be maintained in accordance with Government and/or Football Authority guidelines or to comply with any other measures required to minimise the risk of transmission of COVID-19 or any other infectious disease; or
  • 2.2.4. the Club and/or the Police consider the relocation is necessary in the interest of public safety.

2.3. All access to the Ground pursuant to an Under-23s Home Supporter Match Ticket shall be for the purposes of private enjoyment of the Match only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities).

2.4. Nothing in these Terms and Conditions shall constitute or imply any entitlement to occupy the seat indicated on the Under-23s Home Supporter Match Ticket or attend any subsequent Match or any Match in any subsequent season.

2.5. An Under-23s Home Supporter Match Ticket does not entitle the Under-23s Home Supporter Match Ticket Holder to attend any other Match the Club is involved in other than the Match specified on the relevant Under-23s Home Supporter Match Ticket.

2.6. Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use, wear, or display within the Ground any sponsorship, promotional or marketing materials.

2.7. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 10.3 below where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.

2.8. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms and Conditions of Entry.

2.9. Without prejudice to the representation at clause 1.3, above, and in light of the Under-23s Home Supporter Match Ticket Holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

2.10. Children under 12 are not permitted to attend a Match at the Training Ground unless accompanied by an adult 18 years and over. Children up to 2 years old (24 months), are not required to have their own seat and may sit on the lap of their parent/guardian. Lap children can only be held by an adult aged 18 years and over. Only one lap child is allowed per adult. If one adult is attending with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. Alternatively, a seat may be purchased for an infant. Children over 24 months must have their own ticket and assigned seat.

2.11. The Club reserves the right to carry out bag and/or other security checks in respect of Ticket Holders. Details of items that are not permitted inside the Training Ground can be found in the Club Charter (these are the same items that are not permitted inside the Stadium). Any person in possession of such items will be refused entry to the Ground.

2.12. You are only entitled to bring into the Training Ground one bag that is no larger than a sheet of A4 (21cm x 21cm x 30cm). No bag any larger than this will be permitted into the Training Ground. There are no bag storage facilities at the Training Ground, which means that if you do not comply with this rule, you may be refused entry to the Training Ground. No refund will be provided in such an instance.

2.13. Unless otherwise directed by Club staff, Under-23s Home Supporter Match Ticket Holders are not entitled to re-enter the Training Ground if they leave the Training Ground at any time on a Match day.

2.14. Before entering the Ground and/or the Training Ground, you may be asked to undertake temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19. Please read the Data Protection Notice accessible via (click here) relating to this use of your personal data.

3. Use of Under-23s Home Supporter Match Ticket


3.1. Subject to clause 3.4, below, the Under-23s Home Supporter Match Ticket is issued for your sole use and you shall not sell, dispose of, assign, transfer, lend or otherwise deal with the Under-23s Home Supporter Match Ticket or the benefit of it to any other person without the prior written consent of the Club. Further you shall not use the Under-23s Home Supporter Match Ticket for any commercial purpose.

3.2. The reference to selling the Under-23s Home Supporter Match Ticket includes:

  • 3.2.1. offering to sell an Under-23s Home Supporter Match Ticket (including, without limitation, via any website or online auction site);
  • 3.2.2. exposing an Under-23s Home Supporter Match Ticket for sale;
  • 3.2.3. making an Under-23s Home Supporter Match Ticket available for sale by another person;
  • 3.2.4. advertising that an Under-23s Home Supporter Match Ticket is available for purchase, which for the avoidance of doubt (and by way of example only) means that this Under-23s Home Supporter Match Ticket may not be offered as a prize in any promotion or competition;
  • 3.2.5. transferring, lending or selling an Under-23s Home Supporter Match Ticket to any third party as part of a hospitality or travel package; and
  • 3.2.6. giving (or offering to give) an Under-23s Home Supporter Match Ticket to a person who pays or agrees to pay for some other goods or services (or offers to do so);

all save as expressly authorised by the Premier League or the Club.

3.3. The unauthorised sale or disposal of an Under-23s Home Supporter Match Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that an Under-23s Home Supporter Match Ticket has been sold, or disposed of illegally and will press for charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify the Premier League who may in turn notify other football clubs, event holders and/or the relevant law enforcement authorities. The information that we share may includes your personal data, including your name, contact details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticket touting offences and disorder at Matches.

3.4. If more than one Under-23s Home Supporter Match Ticket is issued to you, one Under-23s Home Supporter Match Ticket must be retained by you, for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Under-23s Home Supporter Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.

3.5. A transfer to any Guest in accordance with clause 3.4 will be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 5.2 or 5.6 below) apply to and bind each Guest as if he/she/they were the original purchaser of the Under-23s Home Supporter Match Ticket (and you must inform the Guest(s) of this). You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.6. The Under-23s Home Supporter Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of the Under-23s Home Supporter Match Ticket at any time.

3.7. Any Under-23s Home Supporter Match Ticket obtained or used in breach of the Terms and Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Under-23s Home Supporter Match Ticket shall be nullified. Any person seeking to use an Under-23s Home Supporter Match Ticket in breach of the Terms and Conditions of Entry in order to gain entry to the Ground or remain at a Match will be considered a trespasser and will be refused entry to, or ejected from, the Ground in respect of a particular Match and/or may have his/her/their Under-23s Home Supporter Match Ticket cancelled or withdrawn. In the event of any cancellation and withdrawal in accordance with this clause 3.7, no refund shall be payable to the Under-23s Home Supporter Match Ticket Holder. The Club further reserves its right to take any legal or disciplinary action against any person(s) as it sees fit in connection with such matters, including a claim for an account of profits made from an unauthorised use of the Under-23s Home Supporter Match Ticket.

3.8. The Club shall have no liability to a Match Ticket Holder (or any Guest or Personal Assistant) for:

  • 3.8.1. any interruptions and/or restrictions to the view of any Match; and/or
  • 3.8.2. any impact on the Match Ticket Holder’s (or Guest’s or Personal Assistant’s) enjoyment of any match, in each case which is caused by:
    • (a) the position of the Match Ticket Holder’s allocated seat; and/or
    • (b) a camera or other filming device(s); and/or
    • (c) the Match officials, stewards, police, coaching or catering staff; and/or
    • (d) other ticket holders in the Training Ground.

4. Disabled Supporter Additional Conditions


4.1. This clause 4 applies to you if you are an Under-23s Home Supporter Match Ticket Holder and are registered with the Club as a Disabled Supporter.

4.2. Disabled Supporters are entitled to a free ticket to bring a Personal Assistant with them to the Match if they require additional assistance whilst at the Match. The Disabled Supporter must register proof of their disability with the Club’s Supporter Services team in advance of a Match day. Proof of disability includes the following:

  • 4.2.1. receipt of the enhanced rate of the mobility component of the Personal Independence Payment (PIP);
  • 4.2.2. receipt of the Attendance Allowance (AA);
  • 4.2.3. receipt of the Severe Disablement Allowance (SDA);
  • 4.2.4. receipt of the War Disabled Pension;
  • 4.2.5. a Certificate of Visual Impairment (CVI 2003); or
  • 4.2.6. receipt of the middle or high rate Disability Living Allowance (DLA).

If the Disabled Supporter is not in receipt of any of the above, they can obtain a form from the Club’s Supporter Services team which must be completed by a doctor stating that they require personal assistance in order to attend a Match and submit this to the Club for approval, which shall be given by the Club in its sole discretion. The decision of the Head of Ticketing & Supporter Services shall be final.

4.3. The Personal Assistant may only attend a Match in the position of carer to the Disabled Supporter, they are not deemed to be an Under-23s Home Supporter Match Ticket Holder in their own right, and as such are not entitled to any other benefits to which an Under-23s Home Supporter Match Ticket Holder is entitled. If the Disabled Supporter cannot attend a Match, the Personal Assistant will not be admitted into the Ground without such Disabled Supporter. If the Personal Assistant would like to attend the Match without the Disabled Supporter, they must purchase their own Under-23s Home Supporter Match Ticket at full price. Further, the Personal Assistant by attending the Match agrees to comply with the Terms and Conditions of Entry.

4.4. The Personal Assistant should sit with the Disabled Supporter and assist them with their needs throughout the course of the Match. The Club will make every effort to allocate the Personal Assistant with a seat adjacent to the Disabled Supporter, however if this is not possible, the Club will allocate the closest available seat to the Disabled Supporter. The Club requires that the Personal Assistant is fully capable of meeting the needs of the Disabled Supporter.

4.5. Failure to comply with these Under-23s Home Supporter Match Ticket Terms and Conditions by any Disabled Supporter and/or their Personal Assistant may result from ejection from the Training Ground and cancellation of the Under-23s Home Supporter Match Ticket without refund.

4.6. If you are unable to attend a Match please notify the Disability Liaison Team or Supporter Services as soon as possible so that we can allocate your place to another Disabled Supporter, a charity or local disability organisation.

4.7. Contact details for the Disability Liaison Team may be found on the Club’s website tickets.brightonandhovealbion.com.

5. Changes to Dates, Refunds & Exchanges


5.1. No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever. Your Under-23s Home Supporter Match Ticket will enable you to attend the re-arranged Match.

5.2. The Club reserves the right to reschedule any Match, or if necessary, play the Match behind closed doors or with partial capacities only, without notice and without any liability whatsoever. Your Under-23s Home Supporter Match Ticket will, unless the Match is required to be played behind closed doors or with partial capacities only (and you are not permitted to attend), enable you to attend the re-arranged Match. In the event of the postponement or abandonment in full of the Match (or if the Match has, for any reason, to be played behind closed doors), you will be entitled to receive a full refund of the price of the ticket or receive the equivalent ticket for the subsequent re-arranged or comparable Match via such application procedure as the Club stipulates.

5.3. The Club recommends you visit the Club website on a regular basis to check the latest times and dates of Matches.

5.4. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to Under-23s Home Supporter Match Ticket purchases. Consequently, purchasers of Under-23s Home Supporter Match Tickets will not be able to cancel their Under-23s Home Supporter Match Ticket purchases except in accordance with these Under-23s Home Supporter Match Ticket Terms and Conditions or as otherwise permitted by English Law.

5.5. With the exception of the circumstances set out in clause 5.2 or if you can no longer attend the Match because you have contracted, or believe you have contracted, COVID-19 (provided you have purchased Booking Protect at the time of your Under-23s Home Supporter Match Ticket purchase and you can evidence your positive test result in a form that is satisfactory to the Club), the Club does not offer refunds on Under-23s Home Supporter Match Tickets. However, if the fixture has been rearranged and you are unable to attend the new fixture date, you may be entitled to a refund in accordance with the procedure set out in clause 5.6.

5.6. In order to obtain a refund, the Under-23s Home Supporter Match Ticket Holder must email Supporter Services at supporter.services@bhafc.co.uk within seven (7) days of the rescheduling announcement (which shall be made on the Club’s website) provided this is still more than seven (7) days before the rescheduled date. It is the responsibility of the Under-23s Home Supporter Match Ticket Holder to check the date and kick off time of Matches. A refund will only be issued on production of identification that the individual requesting the refund is the person to whom the Under-23s Home Supporter Match Ticket was originally sold. For the avoidance of doubt, the final decision belongs to the Head of Ticketing & Supporter Services.

5.7. The Club will have no further liability whatsoever in relation to any alteration of the time or date of any Match, including postponement or abandonment, for any losses, liabilities, costs and expenses incurred by you, including any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

6. Lost or Stolen Under-23s Home Supporter Match Ticket


6.1. In order to gain admission to the Ground the Under-23s Home Supporter Match Ticket must be presented in its entirety at the Match.

6.2. The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Under-23s Home Supporter Match Ticket.

7. Cancellation & Withdrawal of Under-23s Home Supporter Match Ticket


7.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms and Conditions of Entry (or reasonable grounds to believe there has been a serious or persistent breach) to cancel and withdraw any Under-23s Home Supporter Match Ticket issued to you and to eject you from the Ground. In the event of such cancellation no refund will be paid. Without prejudice to the general nature of the above, the following non-exhaustive list of actions shall constitute a serious breach of the Terms and Conditions of Entry:

  • 7.1.1. smoking in designated non-smoking areas;
  • 7.1.2. being (or appearing to be) drunk or intoxicated;
  • 7.1.3. persistent standing in seated areas whilst the Match is in progress;
  • 7.1.4. the sale or transfer (save as permitted) of an Under-23s Home Supporter Match Ticket to any person;
  • 7.1.5. the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;
  • 7.1.6. the deliberate misuse of a Under-23s Home Supporter Match Ticket;
  • 7.1.7. the supply of any misleading or incorrect information in any application including, the setting up of a duplicate account where the owner has previously been blocked/banned in order to obtain Match tickets;
  • 7.1.8. the throwing of any object within the Ground that may cause injury, damage, distress or annoyance to people or property without lawful authority or excuse;
  • 7.1.9. providing any information to the Club at any time (either at the Ground or otherwise) that is false, materially incomplete misleading or which is intended to deceive the Club (or which the Club has reasonable grounds to believe is false, materially incomplete, misleading or intended to deceive) or refusing to provide information reasonably requested by the Club;
  • 7.1.10. whether at the Ground, travelling to or from a Match or otherwise (including in person and on social media):
    • (a) the use of foul, obscene, abusive, discriminatory and/or racist language and/or gestures;
    • (b) the chanting or posting of anything of an obscene, offensive, indecent, discriminatory or racist nature;
    • (c) fighting, or engaging in and/or inciting violence; or
    • (d) acting in a manner which in the Club’s reasonable opinion is prejudicial, offensive, damaging and/or embarrassing to the Club, its teams, players, employees, directors, owner, commercial partners or any other entity connected with the Club and/or is detrimental to the success of the Club on the pitch;
  • 7.1.11. bringing into the Ground (or using within the Ground): illegal drugs, other illegal substances, fireworks, firecrackers, smoke canisters, air horns, flares, laser devices, bottles, glass vessels or any item that might be used as a weapon or compromise public safety;
  • 7.1.12. entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;
  • 7.1.13. any misrepresentation in relation to clause 1.3 above;
  • 7.1.14. a serious breach of the terms of any Membership;
  • 7.1.15. any breach of clauses 1.4 or 1.5 above;
  • 7.1.16. conduct described in clause 3.7;
  • 7.1.17. any breach of clauses 10.1, 10.2 or 10.3 below;
  • 7.1.18. any breach of the Under-23s COVID-19 Spectator Code of Conduct (when in use from time to time);
  • 7.1.19. any breach of clause 11 below;
  • 7.1.20. any prohibited activity as defined in the Commitment or any other activity in contravention of the Commitment; and
  • 7.1.21. any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Under-23s Home Supporter Match Ticket.


7.2. The Club may conduct security searches where it has reason to believe that any of the breaches set down in clause 8.1 has either occurred or may occur.

7.3. Any breach of the Terms and Conditions of Entry shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found here).

7.4. If an Under-23s Home Supporter Match Ticket Holder is not 16 years old or over, his/her/their parent(s) and/or guardian(s) are responsible for his/her/their actions, conduct and compliance with the Terms and Conditions of Entry.

7.5. In the event that your Under-23s Home Supporter Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or Season Ticket and/or exclude you from attending the Training Ground, Stadium and any other Club premises and events, at its discretion, and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification). Where your Under-23s Home Supporter Match Ticket is withdrawn or cancelled following a determination that you engaged in prohibited activity under the Commitment, the Club will also notify the Premier League and all other football clubs in the Premier League competition to ensure that the applicable sanction is enforced by all such clubs.

7.6. The Club shall further be entitled to cancel and withdraw your Under-23s Home Supporter Match Ticket if you are under investigation by the Police, charged, cautioned or found guilty of any violent or hate crime, any football related offence anywhere in the world, or you are ejected and/or banned from any other sports stadium anywhere in the world.

7.7. Any cancellation and/or withdrawal of an Under-23s Home Supporter Match Ticket in accordance with these Under-23s Home Supporter Match Ticket Terms and Conditions may be carried out by the Club without notice on the basis that the Club deems there are serious grounds to do so.

7.8. In the event of any such cancellation or withdrawal of your Under-23s Home Supporter Match Ticket in accordance with these Under-23s Home Supporter Match Ticket Terms and Conditions, no refund will be paid to the Under-23s Home Supporter Match Ticket Holder.

8. Appeals


8.1. If your Under-23s Home Supporter Match Ticket is withdrawn or cancelled, you may appeal to the Club by providing written particulars setting out the grounds for your appeal and Under-23s Home Supporter Match Ticket should not be withdrawn and cancelled (“Appeal Notice”) to supporter.services@bhafc.co.uk within 10 working days of being notified by the Club of the withdrawing/cancellation of your Under-23s Home Supporter Match Ticket.

8.2. Upon receipt of an Appeal Notice, the Club shall arrange for an appeal hearing to be held at the Stadium within 25 working days for you to personally attend. If COVID restrictions are in place, the Club reserves the right to conduct the appeal virtually.

8.3. You shall be entitled to bring one companion with you to any appeal hearing but no legal representation/advocacy shall be permitted. Minutes of the appeal hearing will be recorded.

8.4. Please refer to the Club Charter for further details on the appeal process.

9. Filming, photography and taping


9.1. Save as set out in clause 10.2 below, you shall not capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may you bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material. Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Material (and all copies thereof) in whatever form, to the Premier League and/or the Club and the copyright, database right and all other rights, title and interest in and to all Material is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee. In addition, the Club reserves the right to eject you from the Ground in circumstances where you breach this clause 10.1.

9.2. Mobile telephones and other mobile devices are permitted within the Ground PROVIDED THAT:

  • 9.2.1. they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and
  • 9.2.2. no Material that is captured, logged, recorded, transmitted, played, issued, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.


9.3. The copyright, database right and all other rights, title and interest in and to all Material that you produce at the Ground in relation to the Match, any players or other persons present in the Ground and/or the Ground (whether produced in breach of clause 10.1 above, or pursuant to clause 10.2 above, or otherwise) is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee.

9.4. All Under-23s Home Supporter Match Ticket Holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the Premier League or others (including commercial partners and accredited media organisations), and use of an Under-23s Home Supporter Match Ticket to enter the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Under-23s Home Supporter Match Ticket Terms and Conditions or the Terms and Conditions of Entry.

9.5. All Under-23s Home Supporter Match Ticket Holders agree that the Matches for which Under-23s Home Supporter Match Tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.

10. People and Culture


10.1. The Club celebrates and values the diversity brought by employees, supporters and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. It is important that Under-23s Home Supporter Match Ticket Holders share and are committed to these values.

10.2. All Under-23s Home Supporter Match Ticket Holders agree to refrain from engaging in any conduct at any time either at the Ground or otherwise (including on social media) which is homophobic, racist or discriminates against any individual based on their characteristics, including but not limited to their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, sex, sexual orientation, religion or belief.

10.3. The Club operates a zero-tolerance approach to any type of discriminatory behaviour. As such any breach of this clause 11 will be deemed to be a serious breach of these Under-23s Home Supporter Match Ticket Terms and Conditions and shall incur the strongest possible sanction, such as withdrawing or cancelling your Under-23s Home Supporter Match Ticket and imposing an indefinite ban on purchasing any tickets from the Club. The Club may also refer any individual in breach of this clause 11 to the appropriate authorities.

11. Repairs and Maintenance


11.1. The Club will be responsible for carrying out all repairs and maintenance to the Ground provided that the Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages in, or defects to, any part of the Ground which are not the result of fair wear and tear or are caused by the acts or omissions of any Under-23s Home Supporter Match Ticket Holder.

11.2. Further, the Club will not be liable for and will not be in breach of its obligations by reason of any breakages in, or defects to, any part of the Ground if it provides you temporarily with an alternative seat pursuant to clause 2.2 at the Ground until such maintenance is complete.

11.3. The Club has the right to charge you for the cost or repairs, maintenance, replacement or cleaning of any part of the Ground to which you have access, or any fixtures or fittings therein, resulting from any act or omission of you other than as a result of fair wear and tear.

11.4. The Club and each of its employees, agents or contractors shall have the right at any time to carry out emergency repairs to any part of the Ground to which you have access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Ground as necessary.

12. Exclusion of Liability


12.1. The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

12.2. Neither the Premier League nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (a) the position of the seat and/or (b) the actions of other spectators.

13. COVID-19


Due to the ongoing COVID-19 pandemic, rules and guidance from the Government, local authorities, the NHS, Public Health England and Football Authority Rules and Regulations relating to protecting you (as far as possible) from the risk of transmission of COVID-19 (together “COVID Mitigation Guidance”) is subject to change at any time. Accordingly, in addition to the Under-23s COVID-19 Spectator Code of Conduct (as updated from time to time) the Club reserves its right to amend these terms and conditions and/or implement further conditions of entry to the Ground, the Training Ground and/or the Stadium in order to comply with such COVID Mitigation Guidance. Such measures could include (but may not be limited to) undertaking temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19 and/or the requirement to have a clinical passport evidencing that you have had a COVID-19 vaccine or received a recent negative test result. If any such measures are necessary, the Club will provide updates to Under-23s Home Supporter Match Ticket Holders via email and on the Club’s website. It is your responsibility to read such updates and understand the terms on which such checks and/or testing will be conducted and measures are implemented.

14. General


14.1. The Club reserves the right to change these Under-23s Home Supporter Match Ticket Terms and Conditions from time to time and shall notify you of such changes if they materially affect your rights as a consumer.

14.2. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available from www.brightonandhovealbion.com. In particular, the Club may share your personal data, including your name, date of birth, photograph, contact details and information about ticket purchases (including payment details and the names of the ticket holders) with other football clubs, any Football Authority and with law enforcement authorities. This data will be used for the purpose of identifying and prevent violent and antisocial behaviour at matches, including racial, homophobic, or discriminatory abuse, chanting or harassment and with enforcing sanctions under the Commitment. The Club may also share your data in order to support the handling of fan enquiries and to allow for rapid identification of fans in the event of incidents including health emergencies and general crowd control emergencies. For more information on how the Club processes your personal data and who we share it with, please consult the Club’s privacy policy (available at the link above) and the Commitment data protection notice accessible here relating to this use of your personal data.

14.3. The invalidity or partial invalidity of any provision of these Under-23s Home Supporter Match Ticket Terms and Conditions shall not prejudice or affect the remainder of these Under-23s Home Supporter Match Ticket Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

14.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Under-23s Home Supporter Match Ticket Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

14.5. The Terms and Conditions of Entry constitute the entire agreement between the Club and the Under-23s Home Supporter Match Ticket Holder and neither the Club nor the Under-23s Home Supporter Match Ticket Holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Terms and Conditions of Entry which is not set out therein.

14.6. If there is any conflict, ambiguity or inconsistency between any provision of these Under-23s Home Supporter Match Ticket Terms and Conditions and any provision of the Under-23s COVID Code of Conduct the relevant provision of the COVID Code of Conduct shall take precedence.

14.7. Notwithstanding any other provision in these Under-23s Home Supporter Match Ticket Terms and Conditions and with the exception of any Football Authority, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Under-23s Home Supporter Match Ticket Terms and Conditions. Nothing in these Under-23s Home Supporter Match Ticket Terms and Conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the Act.

14.8. These Under-23s Home Supporter Match Ticket Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).

15. Definitions

In these Under-23s Home Supporter Match Ticket Terms and Conditions the following words and phrases shall have the following meanings:

"Club" means Brighton and Hove Albion Football Club.

"Club Charter" means the Club’s supporters charter in place from time to time found at www.brightonandhovealbion.com/club/club/club-charter.

"Commitment" means the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct in place from time to time, which can be found at the Club’s website here, or separately at the Premier League’s website, or provided upon written request to the Club.

"Disabled Supporter" means any individual who is registered with the Club as a disabled supporter. Registration requires proof of disability to be provided to Supporter Services.

"Football Authority" means each of the Premier League, The Football League, The Football Association, The Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football.

"Football Authority Rules and Regulations" means for a Match played as part of a particular competition, the rules and regulations as stipulated by that Football Authority for that Match, which in the case of (i) the Premier League 2 can be found on the Premier League’s website; (ii) the English Football League Trophy can be found on the EFL’s website.

"Ground" means the Training Ground, the surrounding areas, and all other locations owned, occupied or utilised by the Club.

"Guest" means any individual who is not a Season Ticket Holder or a Match Ticket Holder who is entitled to attend a Match in accordance with clause 3.4.

"Match" means that Premier League 2 football match in which the Club participates and that takes place at the Ground during Season 2021/2022 as designated upon the ticket to which these Under-23s Home Supporter Match Ticket Terms and Conditions apply.

"Material" means any audio, visual or audio-visual material or any information or data.

"MyAlbion+ Member" means being a current and fully paid member of the Club’s MyAlbion+ membership scheme.

“Membership” means any rules and regulations agreed in relation to you being a My Albion+ Member which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#membershiptandcs2122.

"Personal Assistant" means an individual who is accompanying a Disabled Supporter to allow the Disabled Supporter to attend the match and who would be entitled to purchase an Under-23s Home Supporter Match Ticket under the Terms and Conditions of Entry.

“Season Ticket” means a season ticket booklet (and all or any component vouchers therein) or any season ticket smartcard (and/or any rights arising out of or in connection with any of the foregoing) for admission to Matches.

“Season Ticket Holder” means a person holding a current and valid Season Ticket to the Club.

"Stadium" means the American Express Community Stadium.

"Terms & Conditions of Entry" means any Football Authority Rules and Regulations, the Under-23s COVID-19 Spectator Code of Conduct, the Commitment, and the Under-23s Home Supporter Match Ticket Terms and Conditions.

“Training Ground” means the American Express Elite Football Performance Centre.

“Under-23s COVID-19 Spectator Code of Conduct” means the set of rules issued by the Club from time to time which you must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases, which can be found here.

“Under-23s Home Supporter Match Ticket” means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match.

“Under-23s Home Supporter Match Ticket Holder” means a person holding a current and valid Under-23s Home Supporter Match Ticket.

“Under-23s Home Supporter Match Ticket Terms and Conditions” means these terms and conditions governing the issue and use of an Under-23s Home Supporter Match Ticket;

"Visiting Club" means the football club playing against the Club.

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Away Match Ticket Conditions of Issue


1. Issue of Away Supporter Match Ticket


1.1. The issue of an Away Supporter Match Ticket and subsequent access to the Ground is subject to the Terms and Conditions of Entry as may be amended from time to time, which includes:

  • 1.1.1. these Away Supporter Match Ticket Terms and Conditions;
  • 1.1.2. the applicable Football Authority Rules and Regulations in respect of the relevant competition;
  • 1.1.3. the Ground Regulations;
  • 1.1.4. the COVID-19 Spectator Code of Conduct (when in place from time to time); and
  • 1.1.5. the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct (the “Commitment”).

Links to the relevant terms can be found in the definition section of these Away Supporter Match Ticket Terms and Conditions.

1.2. By purchasing and/or accepting and/or holding an Away Supporter Match Ticket you acknowledge that you have read, understood and agree to the Terms and Conditions of Entry listed in clause 1.1 above.

1.3. Away Supporter Match Tickets are for the use of supporters of the Visiting Club and neutral supporters only. By applying for an Away Supporter Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Visiting Club and/or that you are not a supporter of the Club.

1.4. MyAlbion+ Members and Club match-ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Club fixture, including the first-team, under-23s, women's and academy teams; all Club events; while travelling to and from any Club related match or event; and conduct relating to or in connection with the Club, its opponents and its on-field and off-field activities on social media.

1.5. The Club also does not tolerate foul and/or abusive behaviour towards staff either in person, or via any form of communication with Club staff, including telephone, email and social media.

1.6. Anybody in breach of these clauses 1.4 and/or 1.5, can expect a lengthy and potential life ban, depending on the severity of the breach in accordance with the Club’s sanctions tariff set out in the Club Charter (which can be found at http://www.brightonandhovealbion.com/club/club’club-charter).

2. Admission to the Ground


2.1. By purchasing and/or accepting and/or holding an Away Supporter Match Ticket and/or using an Away Supporter Match Ticket to gain access to the Ground, you:

  • 2.1.1. certify that you have read, understood and accepted;
  • 2.1.2. agree to be bound by and to comply with; and
  • 2.1.3. agree to bring to the attention of others, as required below,

the Terms and Conditions of Entry.

2.2. An Away Supporter Match Ticket permits you to occupy at the Match the seat indicated on the Away Supporter Match Ticket or such other alternative seat of equivalent value as the Club may, from time to time, allocate to you at its reasonable discretion. For example (and without limitation) the Club reserves the right to temporarily allocate the Away Supporter Match Ticket Holder an alternative seat in the Stadium:

  • 2.2.1. for operational reasons;
  • 2.2.2. because the relocation is necessary in order to comply with the requirements of any Football Authority Rules and Regulations;
  • 2.2.3. to ensure social distancing can be maintained in accordance with Government and/or Football Authority guidelines or to comply with any other measures required to minimise the risk of transmission of COVID-19 or any other infectious disease; or
  • 2.2.4. the Club and/or the Police consider the relocation is necessary in the interest of public safety.


2.3. All access to the Ground pursuant to an Away Supporter Match Ticket shall be for the purposes of private enjoyment of the Match only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities).

2.4. Nothing in these Terms and Conditions shall constitute or imply any entitlement to occupy the seat indicated on the Away Supporter Match Ticket or attend any subsequent Match or any Match in any subsequent season.

2.5. An Away Supporter Match Ticket does not entitle the Away Supporter Match Ticket Holder to attend any other Match the Club is involved in other than the Match specified on the relevant Away Supporter Match Ticket.

2.6. Save for official Club merchandise and/or other football-related clothing worn in good faith, you shall not bring into, use, wear or display within the Ground any sponsorship, promotional or marketing materials.

2.7. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 10.3 above where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.

2.8. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms and Conditions of Entry.

2.9. Without prejudice to the representation at clause 1.3, above, and in light of the Away Supporter Match Ticket holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

2.10. Children under 12 are not permitted to attend a Match at the Stadium unless accompanied by an adult 18 years and over. Children up to 2 years old (24 months), are not required to have their own seat and may sit on the lap of their parent/guardian. Lap children can only be held by an adult aged 18 years and over. Only one lap child is allowed per adult. If one adult is attending with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. Alternatively, a seat may be purchased for an infant. Children over 24 months must have their own ticket and assigned seat.

2.11. The Club reserves the right to carry out bag and/or other security checks in respect of Ticket Holders. Details of items that are not permitted inside the Stadium can be found in the Club Charter and Ground Regulations. Any person in possession of such items will be refused entry to the Ground.

2.12. Other than sealed bags from the Club shop containing Club shop purchases, you are only entitled to bring into the Stadium one bag that is no larger than a sheet of A4 (21cm x 21cm x 30cm). No bag any larger than this will be permitted into the Stadium. There are no bag storage facilities at the Stadium, which means that if you do not comply with this rule, you may be refused entry to the Stadium. No refund will be provided in such an instance.

2.13. Unless otherwise directed by Club staff, Away Supporter Match Ticket Holders are not entitled to re-enter the Stadium if they leave the Stadium at any time on a Match day.

2.14. Before entering the Ground and/or the Stadium, you may be asked to undertake temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19. Please read the Data Protection Notice accessible via (click here) relating to this use of your personal data.

3. Use of Away Supporter Match Ticket


3.1. Subject to clause 3.3 below, the Away Supporter Match Ticket is issued for your sole use and you shall not sell, dispose of, assign, lend, transfer or otherwise deal with the Away Supporter Match Ticket or the benefit of it to any other person without the prior written consent of the Club. Further you shall not use the Away Supporter Match Ticket for any commercial purpose.

3.2. The reference to selling the Away Supporter Match Ticket includes:

  • 3.2.1. offering to sell an Away Supporter Match Ticket (including, without limitation, via any website or online auction site);
  • 3.2.2. exposing an Away Supporter Match Ticket for sale;
  • 3.2.3. making an Away Supporter Match Ticket available for sale by another person;
  • 3.2.4. advertising that an Away Supporter Match Ticket is available for purchase, which for the avoidance of doubt (and by way of example only) means that this Away Supporter Match Ticket may not be offered as a prize in any promotion or competition;
  • 3.2.5. transferring, lending or selling an Away Supporter Match Ticket to any third party as part of a hospitality or travel package; and
  • 3.2.6. giving (or offering to give) an Away Supporter Match Ticket to a person who pays or agrees to pay for some other goods or services (or offers to do so);

all save as expressly authorised by the Premier League or the Club.

3.3. The unauthorised sale or disposal of an Away Supporter Match Ticket may amount to a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that an Away Supporter Match Ticket has been sold, or disposed of illegally and will press for charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed such an offence, we will notify the Premier League who may in turn notify other football clubs, event holders and/or the relevant law enforcement authorities. The information that we share may includes your personal data, including your name, contact details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticket touting offences and disorder at Matches.

3.4. If more than one Away Supporter Match Ticket is issued to you, one Away Supporter Match Ticket must be retained by you for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Away Supporter Match Ticket and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.

3.5. A transfer to any Guest in accordance with clause 3.4 will be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 5.2 or 5.6 below) apply to and bind each Guest as if he/she/they were the original purchaser of the Away Supporter Match Ticket (and you must inform the Guest(s) of this). You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.6. In the event that you and/or your Guest(s) are unable to use any Away Supporter Match Ticket then you may transfer that Away Supporter Match Ticket(s), with the express written consent of the Club given at the Club's absolute discretion, to a natural person who is known to you personally and who would be entitled (under the Terms and Conditions of Entry and otherwise) to purchase such Away Supporter Match Ticket and attend such Match PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Away Supporter Match Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.

3.7. A transfer to any Transferee in accordance with clause 3.6 will be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 5.2 or 5.6 below) apply to and bind the Transferee as if he was the original purchaser of the Away Supporter Match Ticket (and you must inform the Transferee of this). You will provide the name and address of the Transferee when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.8. The Away Supporter Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of the Away Supporter Match Ticket at any time.

3.9. Any Away Supporter Match Ticket obtained or used in breach of the Terms and Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Away Supporter Match Ticket shall be nullified. Any person seeking to use an Away Supporter Match Ticket in breach of the Terms and Conditions of Entry in order to gain entry to the Ground or remain at a Match will be considered to be a trespasser and will be refused entry to, or ejected from, the Ground in respect of a particular Match and/or may have his/her/their Away Supporter Match Ticket cancelled or withdrawn. In the event of any cancellation and withdrawal in accordance with this clause 3.9, no refund shall be payable. The Club further reserves its right to take any legal or disciplinary action against any person(s) as it sees fit in connection with such matters, including a claim for an account of any profits made from an unauthorised use of the Away Supporter Match Ticket.

3.10. The Club shall have no liability to an Away Supporter Match Ticket holder for:

  • 3.10.1. any interruptions and/or restrictions to the view of any match; and/or
  • 3.10.2. any impact on the Away Supporter Match Ticket holder’s (or Guest’s or Personal Assistant’s) enjoyment of any Match; in each case which is caused by:
    • (a) the position of the Away Supporter Match Ticket holder’s allocated seat; and/or
    • (b) a camera or other filming device(s); and/or
    • (c) the match officials, stewards, police, coaching or catering staff; and/or
    • (d) other ticket holders in the Stadium.

4. Disabled Supporter Additional Conditions


4.1. This clause 4 applies to you if you are an Away Supporter Match Ticket Holder and are registered with the Club as a Disabled Supporter.

4.2. Disabled Supporters are entitled to a free ticket to bring a Personal Assistant with them to the Match if they require additional assistance whilst at the Match. The Disabled Supporter must register proof of their disability with the Club’s Supporter Services team in advance of a Match day. Proof of disability includes the following:

  • 4.2.1. receipt of the enhanced rate of the mobility component of the Personal Independence Payment (PIP);
  • 4.2.2. receipt of the Attendance Allowance (AA);
  • 4.2.3. receipt of the Severe Disablement Allowance (SDA);
  • 4.2.4. receipt of the War Disabled Pension;
  • 4.2.5. a Certificate of Visual Impairment (CVI 2003); or
  • 4.2.6. receipt of the middle or high rate Disability Living Allowance (DLA).
If the Disabled Supporter is not in receipt of any of the above, they can obtain a form from the Club’s Supporter Services team which must be completed by a doctor stating that they require personal assistance in order to attend a Match and submit this to the Club for approval, which shall be given by the Club in its sole discretion. The decision of the Head of Ticketing & Supporter Services shall be final.

4.3. The Personal Assistant may only attend a Match in the position of carer to the Disabled Supporter, they are not deemed to be an Away Supporter Match Ticket Holder in their own right, and as such are not entitled to any other benefits to which an Away Supporter Match Ticket Holder is entitled. If the Disabled Supporter cannot attend a Match, the Personal Assistant will not be admitted into the Ground without such Disabled Supporter. If the Personal Assistant would like to attend the Match without the Disabled Supporter, they must purchase their own Away Supporter Match Ticket at full price. Further, the Personal Assistant by attending the Match agrees to comply with the Terms and Conditions of Entry.

4.4. The Personal Assistant should sit with the Disabled Supporter and assist them with their needs throughout the course of the Match. The Club will make every effort to allocate the Personal Assistant with a seat adjacent to the Disabled Supporter, however if this is not possible, the Club will allocate the closest available seat to the Disabled Supporter. The Club requires that the Personal Assistant is fully capable of meeting the needs of the Disabled Supporter.

4.5. Failure to comply with these Away Supporter Match Ticket Terms and Conditions by any Disabled Supporter and/or their Personal Assistant may result from ejection from the Stadium and cancellation of the Away Supporter Match Ticket without refund.

4.6. If you are unable to attend a Match please notify the Disability Liaison Team or Supporter Services as soon as possible so that we can allocate your place to another Disabled Supporter, a charity or local disability organisation.

4.7. Contact details for the Disability Liaison Team may be found on the Club’s website https://tickets.brightonandhovealbion.com/.

5. Changes to Dates, Refunds & Exchanges


5.1. No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever. Your Away Supporter Match Ticket will enable you to attend the re-arranged Match.

5.2. The Club reserves the right to reschedule any Match, or if necessary, play the Match behind closed doors or with partial capacities only, without notice and without any liability whatsoever. Your Away Supporter Match Ticket will, unless the Match is required to be played behind closed doors or with partial capacities only (and you are not permitted to attend), enable you to attend the re-arranged Match. In the event of the postponement or abandonment in full of the Match (or if the Match has, for any reason, to be played behind closed doors), you will be entitled to receive a full refund of the price of the ticket or receive the equivalent ticket for the subsequent re-arranged Match via such application procedure as the Club stipulates.

5.3. The Club recommends you visit the Club website on a regular basis to check the latest times and dates of Matches.

5.4. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to Away Supporter Match Ticket purchases. Consequently, purchasers of Away Supporter Match Tickets will not be able to cancel their Away Supporter Match Ticket purchases except in accordance with these Away Supporter Match Ticket Terms and Conditions or as otherwise permitted by English Law.

5.5. With the exception of the circumstances set out in clause 5.2 or if you can no longer attend the Match because you have contracted, or believe you have contracted, COVID-19 (provided you have purchased Booking Protect at the time of your Home Supporter Match Ticket purchase and you can evidence your positive test result in a form that is satisfactory to the Club), the Club does not offer refunds on Away Supporter Match Tickets. However, if the fixture has been rearranged and you are unable to attend the new fixture date, you may be entitled to a refund in accordance with the procedure set out in clause 5.6.

5.6. In order to obtain a refund, the Away Supporter Match Ticket must be returned to the Club's ticket office within seven (7) days of the rescheduling announcement (which shall be made on the Club’s website) provided this is still more than seven (7) days before the rescheduled date. Tickets that include hospitality are subject to their own terms and conditions. It is the responsibility of the Away Supporter Match Ticket Holder to check the date and kick-off time of Matches. A refund will only be issued on production of identification that the individual requesting the refund is the person to whom the Away Supporter Match Ticket was originally sold. For the avoidance of doubt, the final decision belongs to the Head of Ticketing & Supporter Services.

6. E-Tickets


6.1. Where the Visiting Club distributes the Away Supporter Match Ticket in E-Ticket Form, all references to “Away Supporter Match Tickets” in the Terms and Conditions of Entry apply equally to Away Supporter Match Tickets in E-Ticket form.

6.2. By accepting the Terms and Conditions of Entry, you confirm that you have a suitable Smart Device on which you can receive and display the Club’s E-Tickets clearly. If you do not have a Smart Device you will need to contact the Visiting Club’s Supporter Services team to request a physical form Away Supporter Match Ticket.

6.3. It is your responsibility to present your valid Away Supporter Match Ticket in E-Ticket form on your Smart Device at the Stadium. If you fail to do so and you do not have your valid physical form Away Supporter Match Ticket, your admission to the Stadium will be refused. You may also be asked to provide further proof of age and or photographic identification before entry to the Stadium is granted.

6.4. In the event that (a) the E-Ticket and/or your Smart Device is lost, damaged, or stolen, or your E-Ticket is corrupted, damaged or illegible in any way, or (b) if you arrive at the Stadium without a functioning Smart Device, we may be able to provide a duplicate or replacement ticket. In such an event you should go to the ticket office where a duplicate Away Supporter Match Ticket may be issued, provided that you are the purchaser, you are able to display an acceptable photo ID that matches the name on the purchased Away Supporter Match Ticket and that Away Supporter Match Ticket has not already been used to gain entry to the Stadium. The Club may charge a £5 administration fee for the provision of a duplicate Away Supporter Match Ticket. The Club reserves the right to refuse to issue a duplicate Away Supporter Match Ticket if you have previously requested a duplicate Away Supporter Match Tickets on more than two previous occasions.

6.5. If multiple E-Tickets have been booked for more than 1 person and have been loaded on to 1 device, then all Away Supporter Match Ticket Holders must arrive at the Stadium together and scanning and entry will be conducted on your (the purchaser’s) Smart Device.

6.6. The Club reserves the right to request Away Supporter Match Tickets Holders to attend the ticket office on the day of a Match in order for a ticket to be validated and photo ID to be checked prior to entry to the Stadium should the Club deem this appropriate.

6.7. By purchasing an E-Ticket you agree to co-operate fully with Club staff and hand over your Smart Device for inspection if asked to do so.

6.8. Transferring or copying of E-Tickets to other devices not registered with your name or to third parties is strictly prohibited, as is any other behaviour deliberately carried out to de-fraud the Club. In the event or suspicion of such activity we reserve the right to withdraw your Away Supporter Match Ticket and to pursue any losses or damages as a result through the civil or criminal courts as appropriate. We use various techniques to detect and identify fraudulent activity, and such activity will be reported to the relevant authorities.

6.9. Any Away Supporter Match Ticket Holder who is unable to use a Smart Device for their Away Supporter Match Ticket(s) must contact Supporter Services to arrange an alternative ticket method. Photographic ID must be provided, and the new Away Supporter Match Ticket may require a photograph of the named Away Supporter Match Ticket Holder.

7. Lost or Stolen Away Supporter Match Tickets


7.1. In order to gain admission to the Ground, the Away Supporter Match Ticket must be presented in its entirety at the Match.

7.2. The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Away Supporter Match Ticket.

8. Cancellation & Withdrawal of Away Supporter Match Ticket


8.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms and Conditions of Entry to cancel and withdraw any Away Supporter Match Ticket issued to you and eject you from the Ground. In the event of such cancellation no refund will be paid. Without prejudice to the general nature of the above, the following actions shall constitute serious breach of the Terms and Conditions of Entry:

  • 8.1.1. smoking in designated non-smoking areas;
  • 8.1.2. being (or appearing to be) drunk or intoxicated;
  • 8.1.3. persistent standing in seated areas whilst the Match is in progress;
  • 8.1.4. the sale or transfer (save as permitted) of an Away Supporter Match Ticket to any person;
  • 8.1.5. the deliberate misuse of an Away Supporter Match Ticket;
  • 8.1.6. the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;
  • 8.1.7. the throwing of any object within the Ground that may cause injury, damage, distress or annoyance to people or property without lawful authority or excuse;
  • 8.1.8. providing any information to the Club at any time (either at the Ground or otherwise) that is false, materially incomplete misleading or which is intended to deceive the Club (or which the Club has reasonable grounds to believe is false, materially incomplete, misleading or intended to deceive) or refusing to provide information reasonably requested by the Club;
  • 8.1.9. whether at the Ground, or, travelling to a Match:
    • (a) the use of foul, obscene, abusive and/or racist language and/or gestures;
    • (b) the chanting of anything of an indecent or racist nature;
    • (c) fighting, or engaging in and/or inciting violence;
    • (d) acting in a manner which in the Club’s reasonable opinion is prejudicial, offensive, damaging and/or embarrassing to the Club, its teams, players, employees, directors, owner, commercial partners or any other entity connected with the Club and/or is detrimental to the success of the Club on the pitch;
  • 8.1.10. bringing any of the following into the Ground (or using them within the Ground): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety;
  • 8.1.11. entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;
  • 8.1.12. any misrepresentation in relation to clause 1.2 above;
  • 8.1.13. the supply of any misleading or incorrect information in any application;
  • 8.1.14. any breach of clauses 1.4 or 1.5 above;
  • 8.1.15. any breach of clauses 10.1, 10.2, or 10.3 below;
  • 8.1.16. conduct described in clause 3.7;
  • 8.1.17. any breach of the COVID-19 Spectator Code of Conduct (when in use from time to time);
  • 8.1.18. any breach of clause 11 below;
  • 8.1.19. any prohibited activity as defined in the Commitment or any other activity in contravention of the Commitment; and
  • 8.1.20. any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any Away Supporter Match Ticket.

8.2. The Club may conduct security searches where it has reason to believe that any of the breaches set down in 8.1 has either occurred or may occur.

8.3. Any breach of the Terms and Conditions of Entry shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found at https://www.brightonandhovealbion.com/club/club/club-charter).

8.4. If an Away Supporter Match Ticket holder is not 16 years old or over, his/her/their parent(s) and/or guardian(s) are responsible for his/her/their actions, conduct and compliance with the Terms and Conditions of Entry.

8.5. In the event that your Away Supporter Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or Season Ticket at its discretion, and to notify any Football Authority and/or other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification). Where your Season Ticket is withdrawn or cancelled following a determination that you engaged in prohibited activity under the Commitment, the Club will also notify the Premier League and all other football clubs in the Premier League competition to ensure that the applicable sanction is enforced by all such clubs.

8.6. The Club shall further be entitled to cancel and withdraw your Away Supporter Match Ticket if you are under investigation by the Police, charged, cautioned or found guilty of any violent or hate crime, any football related offence anywhere in the world, or you are ejected and/or banned from any other sports stadium anywhere in the world.

8.7. Any cancellation and/or withdrawal of an Away Supporter Match Ticket in accordance with these Away Supporter Match Ticket Terms and Conditions may be carried out by the Club without notice on the basis that the Club deems there are serious grounds to do so.

8.8. In the event of any such cancellation or withdrawal of your Away Supporter Match Ticket in accordance with these Away Supporter Match Ticket Terms and Conditions, no refund will be paid to the Away Supporter Match Ticket Holder.

9. Filming, photography and taping


9.1. Save as set out in clause 9.2 below, you shall not capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may you bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material. Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Material (and all copies thereof) in whatever form, to the Premier League and/or the Club and the copyright , database right and all other rights, title and interest in and to all Material is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee. In addition, the Club reserves the right to eject you from the Ground in circumstances where you breach this clause 9.1.

9.2. Mobile telephones and other mobile devices are permitted within the Ground PROVIDED THAT:

  • 9.2.1. they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing or any other communication of any Material for any commercial purposes); and
  • 9.2.2. no Material that is captured, logged, recorded, transmitted, played, issue, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.
9.3. The copyright, database right and all other rights, title and interest in and to all Material that you produce at the Ground in relation to the Match, any players or other persons present in the Ground and/or the Ground (whether produced in breach of clause 8.1, or pursuant to clause 8.2, or otherwise) is hereby assigned to the Premier League, including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988. You further agree (if and whenever required to do so by the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Premier League absolutely and with full title guarantee.

9.4. All Away Supporter Match Ticket holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the Premier League, or others (including commercial partners and accredited media organisations), and use of an Away Supporter Match Ticket to enter the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Away Supporter Match Ticket Terms and Conditions or the Terms and Conditions of Entry.

9.5. All Away Supporter Match Ticket holders agree that the Matches for which Away Supporter Match Tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.

10. People and Culture


10.1. The Club celebrates and values the diversity brought by employees, supporters, visiting club supporters and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. It is important that Away Supporter Match Ticket Holders share and are committed to these values.

10.2. All Away Supporter Match Ticket Holders agree to refrain from engaging in any conduct at any time either at the Ground or otherwise (including on social media) which is homophobic, racist or discriminates against any individual based on their characteristics, including but not limited to their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, sex, sexual orientation, religion or belief.

10.3. The Club operates a zero-tolerance approach to any type of discriminatory behaviour. As such any breach of this clause 10 will be deemed to be a serious breach of these Away Supporter Match Ticket Terms and Conditions and shall incur the strongest possible sanction, such as withdrawing or cancelling your Away Supporter Match Ticket and imposing an indefinite ban on purchasing any tickets from the Club. The Club may also refer any individual in breach of this clause 10 to the appropriate authorities.

11. Repairs and Maintenance


11.1. The Club will be responsible for carrying out all repairs and maintenance to the Ground provided that the Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages in, or defects to, any part of the Ground which are not the result of fair wear and tear or are caused by the acts or omissions of any Away Supporter Match Ticket Holder.

11.2. Further, the Club will not be liable for and will not be in breach of its obligations by reason of any breakages in, or defects to, any part of the Ground if it provides you temporarily with an alternative seat pursuant to clause 2.2 at the Ground until such maintenance is complete.

11.3. The Club has the right to charge you for the cost or repairs, maintenance, replacement or cleaning of any part of the Ground to which you have access, or any fixtures or fittings therein, resulting from any act or omission of you other than as a result of fair wear and tear.

11.4. The Club and each of its employees, agents or contractors shall have the right at any time to carry out emergency repairs to any part of the Ground to which you have access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Ground as necessary.

12. Exclusion of Liability


12.1. The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

12.2. Neither the Premier League nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

13. COVID-19


Due to the ongoing COVID-19 pandemic, rules and guidance from the Government, local authorities, the NHS, Public Health England and Football Authority Rules and Regulations relating to protecting you (as far as possible) from the risk of transmission of COVID-19 (together “COVID Mitigation Guidance”) is subject to change at any time. Accordingly, in addition to the COVID-19 Spectator Code of Conduct (as updated from time to time) the Club reserves its right to amend these terms and conditions and/or implement further conditions of entry to the Ground and/or the Stadium in order to comply with such COVID Mitigation Guidance. Such measures could include (but may not be limited to) undertaking temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19 and/or the requirement to have a clinical passport evidencing that you have had a COVID-19 vaccine or received a recent negative test result. If any such measures are necessary, the Club will provide updates to Away Supporter Match Ticket Holders via the Club’s website. It is your responsibility to read such updates and understand the terms on which such checks and/or testing will be conducted and measures are implemented.

14. General


14.1. The Club reserves the right to change these Away Supporter Match Ticket Terms and Conditions from time to time, and shall notify you of such changes if they materially affect your rights as a consumer.

14.2. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available from BrightonAndHoveAlbion.com. In particular, the Club may share your personal data, including your name, date of birth, photograph, contact details and information about ticket purchases (including payment details and the names of the ticket holders) with other football clubs, any Football Authority and with law enforcement authorities. This data will be used for the purpose of identifying and prevent violent and antisocial behaviour at matches, including racial, homophobic, or discriminatory abuse, chanting or harassment and with enforcing sanctions under the Commitment. The Club may also share your data in order to support the handling of fan enquiries and to allow for rapid identification of fans in the event of incidents including health emergencies and general crowd control emergencies. For more information on how the Club processes your personal data and who we share it with, please consult the Club’s privacy policy (available at the link above) and the Commitment data protection notice accessible via (click here) relating to this use of your personal data.

14.3. The invalidity or partial invalidity of any provision of these Away Supporter Match Ticket Terms and Conditions shall not prejudice or affect the remainder of these Away Supporter Match Ticket Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

14.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Away Supporter Match Ticket Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

14.5. The Terms and Conditions of Entry constitute the entire agreement between the Club and the Away Supporter Match Ticket holder and neither the Club nor the Away Supporter Match Ticket holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Terms and Conditions of Entry which is not set out therein.

14.6. If there is any conflict, ambiguity or inconsistency between any provision of these Away Supporter Match Ticket Terms and Conditions and any provision of the Ground Regulations, the relevant provision of these Away Supporter Match Ticket Terms and Conditions shall take precedence.

14.7. Notwithstanding any other provision in these Away Supporter Match Ticket Terms and Conditions and with the exception of any Football Authority, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Away Supporter Match Ticket Terms and Conditions. Nothing in these Away Supporter Match Ticket Terms and Conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the aforementioned Act.

14.8. These Away Supporter Match Ticket Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales in relation to any dispute or claim arising out of or in connection with these Away Supporter Match Ticket Terms and Conditions (including in relation to any non-contractual disputes or claims).

15. Definitions


In the Away Supporter Match Ticket Terms and Conditions the following words and phrases shall have the following meanings:

“Away Supporter Match Ticket” means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Match.

“Away Supporter Match Ticket Terms and Conditions” means these terms and conditions governing the issue and use of an Away Supporter Match Ticket.

“Club” means Brighton and Hove Albion Football Club.

“Club Charter” means the Club’s supporters charter in place from time to time found at https://www.brightonandhovealbion.com/club/club/club-charter.

“Commitment” means the Premier League’s Commitment Regarding Abusive and Discriminatory Conduct in place from time to time, which can be found at the Club’s website here, or separately at the Premier League’s website, or provided upon written request to the Club.

“COVID-19 Spectator Code of Conduct” means the set of rules issued by the Club from time to time which you must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases, which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#codeofconduct).

“Disabled Supporter” means any individual who is registered with the Club as a disabled supporter. Registration requires proof of disability to be provided to Supporter Services.

“E-Ticket” means a ticket issued electronically, which loads the ticket to the NFC chip on a Smart Device using the Apple/Google wallet or issues a rotating barcode into the Apple/Google wallet.

"Football Authority" means each of the Premier League, The Football League, The Football Association, The Football Association of Wales, FIFA, UEFA and other relevant governing body of association football.

“Football Authority Rules and Regulations” means for a Match played as part of a particular competition, the rules and regulations as stipulated by that Football Authority for that Match, which in the case of (i) the Premier League can be found on the Premier League’s website; (ii) the FA Challenge Cup can be found on the FA’s website; and (iii) the English Football League Cup can be found on the EFL’s website.

"Ground" means the Stadium, the surrounding areas, and all other locations owned, occupied or utilised by the Club.

"Ground Regulations" means those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground. The current version of which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#groundregs.

"Guest" means any individual who is not a Season Ticket Holder or a Match Ticket Holder who is entitled to attend a Match in accordance with clause 3.4.

"Match" means that Premier League football match in which the Club participates and that takes place at the Ground during Season 2021/2022 as designated upon the ticket to which these Away Supporter Match Ticket Holder Terms and Conditions apply.

"Material" means any audio, visual or audio-visual material or any information or data.

“MyAlbion+ Member” means being a current and fully paid member of the Club’s MyAlbion+ membership scheme for the season to which these Season Ticket Terms and Conditions apply.

“Membership” means any rules and regulations agreed in relation to you being a My Albion+ Member which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#membershiptandcs2122.

“Personal Assistant” means an individual who is accompanying a Disabled Supporter to allow the Disabled Supporter to attend the match and who would be entitled to purchase a Home Supporter Match Ticket under the Terms and Conditions of Entry.

“Season Ticket” means a season ticket booklet (and all or any component vouchers therein) or any season ticket smartcard (and/or any rights arising out of or in connection with any of the foregoing) for admission to Matches.

“Season Ticket Holder” means a person holding a current and valid Season Ticket to the Club.

“Smart Device” means any mobile phone, smartphone, Android, iPhone, Blackberry, Apple Watch (or other “smart” watch) or PDA type device that has an NFC chip and is able to store a digital wallet and receive E-Tickets and can use the mobile Internet, or connect to the Internet using Wi-Fi. Such devices will be required to have a modern HTML5-compatible browser and will be required to have Javascript enabled where necessary.

“Stadium” means the American Express Community Stadium.

"Terms and Conditions of Entry" means any Football Authority Rules and Regulations, the Ground Regulations, the COVID-19 Spectator Code of Conduct, the Commitment, and the Away Supporter Match Ticket Terms and Conditions.

“Transferee” means any individual (who is not a Season Ticket Holder or a Match Ticket Holder who is entitled to attend a Match in accordance with clause 3.4) that the Away Supporter Match Ticket Holder chooses to transfer their Away Supporter Match Ticket to in the event they are unable to attend the Match in accordance with clauses 3.6 and 3.7.

"Visiting Club" means the football club playing against the Club.

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PPV Match Lounge Ticket Terms and Conditions (Season 2021/22)


1. Issue of PPV Match Lounge Ticket


1.1. The issue of a PPV Match Lounge Ticket and subsequent access to the Ground is subject to the Terms and Conditions of Entry as may be amended from time to time, which includes:

  • 1.1.1. these PPV Match Lounge Ticket Terms and Conditions;
  • 1.1.2. the applicable Football Authority Rules and Regulations in respect of the relevant competition;
  • 1.1.3. the Ground Regulations; and
  • 1.1.4. the COVID-19 Spectator Code of Conduct.

Links to the relevant terms can be found in the definitions section of these PPV Match Lounge Ticket Terms and Conditions.

1.2. By purchasing and/or accepting and/or holding a PPV Match Lounge Ticket you acknowledge that you have read, understood and agree to the Terms and Conditions of Entry listed in clause 1.1 above.

1.3. PPV Match Lounge Tickets are for the use of supporters of the Club only. By applying for the PPV Match Lounge Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.

1.4. MyAlbion Members and Club PPV Match Lounge Ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Club fixture, including the first-team, under-21s, women's and academy teams; all Club events; while travelling to and from any Club related event; and conduct relating to or in connection with the Club, its opponents and its on-field and off-field activities on social media.

1.5. The Club also does not tolerate foul and/or abusive behaviour towards staff either in person, or via any form of communication with Club staff, including telephone, email, and social media.

1.6. Anybody in breach of these clauses 1.4 and/or 1.5, can expect a lengthy and potential life ban, depending on the severity of the breach in accordance with the Club’s sanctions tariff (which can be found in the Club’s Charter).

2. Booking and payment terms


2.1. When booking and paying for a PPV Match Lounge Ticket:

  • 2.1.1. payment must be made in full at the time of booking;
  • 2.1.2. purchasers of PPV Match Lounge Tickets must be 18 years old or over at the time of purchase;
  • 2.1.3. PPV Match Lounge Tickets must be purchased online and will be available until all PPV Match Lounge Tickets are sold out;
  • 2.1.4. if you wish to attend the Match with a group, when making your booking please ensure that one person (the “Lead Booker”) books the PPV Match Lounge Tickets on behalf of your group in one transaction. Booking tickets via individual transactions will mean you are seated at separate tables from your group;
  • 2.1.5. the Lead Booker can purchase all places on the table (tables will be of 4 or 6), and these places do not need to be assigned to members of the group (“Guests”).

2.2. Once payment has been received you will receive a booking confirmation within ten (10) business days with your ‘print at home’ PPV Match Lounge Ticket attached (all tickets will be sent to the Lead Booker). Please ensure you remember to print your PPV Match Lounge Ticket off before attending the Match.

2.3. The PPV Match Lounge Ticket Holder is responsible for notifying the Club about any special dietary requirements (e.g. allergies, intolerances) for the PPV Match Lounge Ticket Holder and its Guests no later than five (5) business days before the Match.

2.4. Car parking will be available to all PPV Match Lounge Ticket Holders in Car Park A (Bennett’s Field). Car parking will be free of charge and does not need to be pre-booked in advance.

3. Admission into the Ground and Lounge


3.1. By purchasing and/or accepting and/or holding a PPV Match Lounge Ticket and/or using a PPV Match Lounge Ticket to gain access to the Ground, you:

  • 3.1.1. certify that you have read, understood and accept;
  • 3.1.2. agree to be bound by and to comply with; and
  • 3.1.3. agree to bring to the attention of others, as required below,

the Terms & Conditions of Entry.

3.2. The Club is co-operating with the NHS Test & Trace system and will require details of all supporters attending the Match in the Lounge. You will therefore be required to download the NHS Track and Trace App and fully register your details. Before entering the Stadium, you must check-in using the App by scanning the Stadium’s site QR code, which will be available to scan at multiple locations throughout the Stadium. You will not be permitted entry to the Stadium if you have not scanned the Stadium’s site QR Code.

3.3. You should arrive at the Stadium and enter the Lounge at the same time as your Guests wherever possible. This is to allow the Club to seat all supporters efficiently and to limit the movement of people within the Lounge to reduce the risk of transmission of COVID-19.

3.4. A PPV Match Lounge Ticket permits you to occupy a seat in the Lounge to view the Match on the big screen. For the avoidance of doubt, the Club may allocate any seat in the Lounge for you at its reasonable discretion. For example (and without limitation) the Club reserves the right to allocate the PPV Match Lounge Ticket Holder an alternative seat in the Lounge or an alternative seat in an alternative Lounge in the Stadium:

  • 3.4.1. for operational reasons;
  • 3.4.2. to ensure social distancing can be maintained in accordance with Government and/or Football Authority guidelines or to comply with any other measures required to minimise the risk of transmission of COVID-19 or any other infectious disease; or
  • 3.4.3. the Club and/or the Police consider the relocation is necessary in the interest of public safety.

3.5. All access to the Ground pursuant to a PPV Match Lounge Ticket shall be for the purposes of private enjoyment of the Match only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities).

3.6. Nothing in these Terms and Conditions shall constitute or imply any entitlement to attend the Lounge in respect of any subsequent Match.

3.7. Children under 18 are permitted to attend a Match in the Lounge but must be accompanied by an adult 18 years and over.

3.8. Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use, wear, or display within the Ground any sponsorship, promotional or marketing materials.

3.9. There is no required dress code for the Lounge.

3.10. Without prejudice to the representation at clause 1.3, above, and in light of PPV Match Lounge Ticket Holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, hats and/or scarves) that demonstrate support for the Opposition, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.

3.11. The Club reserves the right to eject from the Stadium the PPV Match Lounge Ticket Holder and/or any of its Guests that behave in a loud, disorderly, unruly or abusive manner or otherwise breach the Terms of Entry and shall not be required to refund the PPV Match Lounge Ticket Holder or any Guest as a result of any such ejection.

3.12. The PPV Match Lounge Ticket Holder and its Guests are prohibited from bringing into or consuming in the Stadium any food or drink (whether alcoholic or otherwise) that has not been provided by the Club.

3.13. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.

3.14. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms & Conditions of Entry.

3.15. The Club reserves the right to carry out bag and/or other security checks in respect of PPV Match Lounge Ticket Holders. Details of items that are not permitted inside the Stadium can be found in the Club Charter and Ground Regulations. Any person in possession of such items may be refused entry to the Ground.

3.16. Other than sealed bags from the Club shop containing Club shop purchases, you are only entitled to bring into the Stadium one bag that is no larger than a sheet of A4 (21cm x 21cm x 30cm). No bag any larger than this will be permitted into the Stadium. There are no bag storage facilities at the Stadium, which means that if you do not comply with this rule, you may be refused entry to the Stadium. No refund will be provided in such an instance.

3.17. Unless otherwise directed by Club staff, PPV Match Lounge Ticket Holders are not entitled to re-enter the Stadium if they leave the Stadium at any time on a Match day.

3.18. All PPV Match Lounge Ticket Holders who enter the Ground acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be taken of them and may also be used, by way of example and without limitation, for promotional, training, editorial or marketing purposes by the Club, the Premier League or others (including commercial partners and accredited media organisations), and use of a PPV Match Lounge Ticket to enter the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these PPV Match Lounge Ticket Terms and Conditions or the Terms & Conditions of Entry.

3.19. All PPV Match Lounge Ticket Holders agree that the Matches for which PPV Match Lounge Tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match is being shown are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.



4. Use of PPV Match Lounge Ticket


4.1. Subject to clause 4.3, below, the PPV Match Lounge Ticket is issued for your sole use and you shall not sell, dispose of, assign, transfer or otherwise deal with the PPV Match Lounge Ticket or the benefit of it to any other person without the prior written consent of the Club. Further you shall not use the PPV Match Lounge Ticket for any commercial purpose.

4.2. The reference to selling the PPV Match Lounge Ticket includes:

  • 4.2.1. offering to sell a PPV Match Lounge Ticket (including, without limitation, via any website or online auction site);
  • 4.2.2. exposing a PPV Match Lounge Ticket for sale;
  • 4.2.3. making a PPV Match Lounge Ticket available for sale by another person;
  • 4.2.4. advertising that a PPV Match Lounge Ticket is available for purchase, which for the avoidance of doubt (and by way of example only) means that this PPV Match Lounge Ticket may not be offered as a prize in any promotion or competition;
  • 4.2.5. transferring, lending or selling a PPV Match Lounge Ticket to any third party as part of a hospitality or travel package; and
  • 4.2.6. giving (or offering to give) a PPV Match Lounge Ticket to a person who pays or agrees to pay for some other goods or services (or offers to do so);

all save as expressly authorised by the Premier League or the Club.

4.3. If more than one PPV Match Lounge Ticket is issued to you, one PPV Match Lounge Ticket must be retained by you, for personal use (subject to the provisions below) and the remainder may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the PPV Match Lounge Ticket, and such transfer does not take place in the course of any business or for the purpose of facilitating any third party's business.

4.4. A transfer to any Guest in accordance with clause 4.3 will be subject to the Terms & Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 6.2 below) apply to and bind each Guest as if he/she/they were the original purchaser of the PPV Match Lounge Ticket (and you must inform the Guest(s) of this). You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.

4.5. The PPV Match Lounge Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of the PPV Match Lounge Ticket at any time.

4.6. Any PPV Match Lounge Ticket obtained or used in breach of the Terms & Conditions of Entry shall be automatically void and all rights conferred or evidenced by such PPV Match Lounge Ticket shall be nullified. Misuse of this PPV Match Lounge Ticket may result in the holder being refused entry to, or ejected from, the Ground in respect of the particular Match and the cancellation and withdrawal of this PPV Match Lounge Ticket. In the event of any cancellation and withdrawal in accordance with this clause 4.6, no refund shall be payable. The Club further reserves its right to take any legal or disciplinary action against any persons as it sees fit in connection with such matters, including a claim for an account of profits made from an unauthorized use of the PPV Match Lounge Ticket.

4.7. The Club shall have no liability to a PPV Match Lounge Ticket Holder (or any Guest or Personal Assistant) for:

  • 4.7.1. any interruptions and/or restrictions to the view of any screen on which the Match is being shown; and/or
  • 4.7.2. any impact on the PPV Match Lounge Ticket Holder’s (or Guest’s or Personal Assistant’s) enjoyment of any Match; in each case which is caused by:
    • (a) the position of the PPV Match Lounge Ticket Holder’s allocated seat/table;
    • (b) the stewards, Police, or catering staff; and/or
    • (c) other ticket holders in the Lounge.


5. Disabled Supporter Additional Conditions


5.1. This clause 5 applies to you if you are a PPV Match Lounge Ticket Holder and are registered with the Club as a Disabled Supporter.

5.2. Disabled Supporters are entitled to a free ticket to bring a Personal Assistant with them to the Match if they require additional assistance to be able to attend the Match. The free ticket for the Personal Assistant must be booked by phone with the Club’s Supporter Services team. Please note a free Personal Assistant ticket does not include the food or drink included with the PPV Match Lounge Ticket, the Personal Assistant must purchase their own PPV Match Lounge Ticket to receive any food or drink included.

5.3. The Disabled Supporter must register proof of their disability with the Club’s Supporter Services team in advance of a day. Proof of disability includes the following:

  • 5.3.1. receipt of the enhanced rate of the mobility component of the Personal Independence Payment (PIP);
  • 5.3.2. receipt of the Attendance Allowance (AA);
  • 5.3.3. receipt
  • 5.3.4. receipt of the War Disabled Pension;
  • 5.3.5. a Certificate of Visual Impairment (CVI 2003); or
  • 5.3.6. receipt of the middle or high rate Disability Living Allowance (DLA).

If the Disabled Supporter is not in receipt of any of the above, they can obtain a form from the Club’s Supporter Services team which must be completed by a doctor stating that they require personal assistance in order to attend a Match and submit this to the Club for approval, which shall be given by the Club in its sole discretion. The decision of the Head of Ticketing & Supporter Services shall be final.

5.4. The Personal Assistant may only attend a Match in the position of carer to the Disabled Supporter, they are not deemed to be a PPV Match Lounge Ticket Holder in their own right, and as such are not entitled to any other benefits to which a PPV Match Lounge Ticket Holder is entitled. If the Disabled Supporter cannot attend a Match, the Personal Assistant will not be admitted into the Ground without such Disabled Supporter. If the Personal Assistant would like to attend the Match without the Disabled Supporter, they must purchase their own PPV Match Lounge Ticket at full price. Further, the Personal Assistant by attending the Match agrees to comply with the Terms and Conditions of Entry.

5.5. The Personal Assistant should sit with the Disabled Supporter and assist them with their needs throughout the course of the Match. The Club will make every effort to allocate the Personal Assistant with a seat on the same table as the Disabled Supporter, however if this is not possible, the Club will allocate the closest available seat to the Disabled Supporter. The Club requires that the Personal Assistant is fully capable of meeting the needs of the Disabled Supporter.

5.6. Failure to comply with these PPV Match Lounge Ticket Terms and Conditions by any Disabled Supporter and/or their Personal Assistant may result from ejection from the Stadium and cancellation of the PPV Match Lounge Ticket without refund.

5.7. If you are unable to attend a Match please notify Supporter Services as soon as possible so that we can allocate your place to another Disabled Supporter, a charity or local disability organisation.

5.8. Contact details for the Disability Liaison Team may be found on the Club’s website https://tickets.brightonandhovealbion.com/.

6. Changes to Dates, Refunds & Exchanges


6.1. No guarantees can be given by the Club that the Match will take place at a particular time or on a particular date. The Club and/or the Opposition reserve the right to reschedule any Match without notice and without any liability whatsoever.

6.2. The Club and the Opposition reserve the right to reschedule any Match without notice and without any liability whatsoever. In the event of the postponement or abandonment of the Match due to the COVID-19 pandemic you will be entitled to receive a full refund of the price of the PPV Match Lounge Ticket. Your refund will be automatically processed to the same payment method you used to book the PPV Match Lounge Ticket.

6.3. The Club recommends you visit the Club website on a regular basis to check the latest times and dates of Matches.

6.4. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to PPV Match Lounge Ticket purchases. Consequently, purchasers of PPV Match Lounge Tickets will not be able to cancel their PPV Match Lounge Ticket purchases except in accordance with these PPV Match Lounge Ticket Terms and Conditions or as otherwise permitted by English Law.

6.5. The Club will have no further liability whatsoever in relation to any alteration of the time or date of any Match, including postponement or abandonment, for any losses, liabilities, costs and expenses incurred by you, including any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

7. Lost or Stolen PPV Match Lounge Ticket


7.1. In order to gain admission to the Ground the PPV Match Lounge Ticket must be presented in its entirety at the Match.

7.2. The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed PPV Match Lounge Ticket. If you have an issue with printing your PPV Match Lounge Ticket or require a duplicate, you must contact the Club’s Supporter Services no later than 2.5 hours before kick-off of the Match and in any event before 5pm on the day of the Match.

8. Cancellation & Withdrawal of PPV Match Lounge Ticket


8.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms & Conditions of Entry (or reasonable grounds to believe there has been a serious or persistent breach) to cancel and withdraw any PPV Match Lounge Ticket issued to you. In the event of such cancellation no refund will be paid. Without prejudice to the general nature of the above, the following non-exhaustive list of actions shall constitute a serious breach of the Terms & Conditions of Entry:

  • 8.1.1. smoking in designated non-smoking areas;
  • 8.1.2. being (or appearing to be) drunk or intoxicated;
  • 8.1.3. persistent standing and/or leaving your seat at your table whilst the Match is in progress;
  • 8.1.4. the sale or transfer (save as permitted) of a PPV Match Lounge Ticket to any person;
  • 8.1.5. the possession of a banner or flag that bears material or slogans that are offensive, obscene, abusive or racist;
  • 8.1.6. the deliberate misuse of a PPV Match Lounge Ticket;
  • 8.1.7. the supply of any misleading or incorrect information in any application including, but not limited to, the setting up of a duplicate account where the owner has previously been blocked/banned in order to obtain PPV Match Lounge Tickets;
  • 8.1.8. the throwing of any object within the Ground that may cause injury, damage, distress or annoyance to people or property without lawful authority or excuse;
  • 8.1.9. providing any information to the Club at any time (either at the Ground or otherwise) that is false, materially incomplete misleading or which is intended to deceive the Club (or which the Club has reasonable grounds to believe is false, materially incomplete, misleading or intended to deceive) or refusing to provide information reasonably requested by the Club;
  • 8.1.10. whether at the Ground, travelling to a Match or otherwise (including in person and on social media):
    • (a) the use of foul, obscene, abusive, discriminatory and/or racist language and/or gestures;
    • (b) the chanting or posting of anything of an obscene, offensive, indecent, discriminatory or racist nature;
    • (c) fighting, or engaging in and/or inciting violence; or
    • (d) acting in a manner which in the Club’s reasonable opinion is prejudicial, offensive, damaging and/or embarrassing to the Club, its teams, players, employees, directors, owner, commercial partners or any other entity connected with the Club and/or is detrimental to the success of the Club on the pitch;
  • 8.1.11. bringing into the Ground (or using within the Ground): illegal drugs, other illegal substances, fireworks, firecrackers, smoke canisters, air horns, flares, laser devices, bottles, glass vessels or any item that might be used as a weapon or compromise public safety;
  • 8.1.12. entering any area where supporters are not admitted without lawful authority or excuse;
  • 8.1.13. any misrepresentation in relation to clause 1.3 above;
  • 8.1.14. any breach of clauses 1.4 or 1.5 above;
  • 8.1.15. any breach of the COVID-19 Spectator Code of Conduct;
  • 8.1.16. any breach of clause 9 below; and
  • 8.1.17. any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of any PPV Match Lounge Ticket.


8.2. The Club may conduct security searches where it has reason to believe that any of the breaches set down in clause 8.1 has either occurred or may occur.

8.3. Any breach of the Terms & Conditions of Entry shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter.

8.4. If a PPV Match Lounge Ticket Holder is not 16 years old or over, his/her/their parent(s) and/or guardian(s) are responsible for his/her/their actions, conduct and compliance with the Terms & Conditions of Entry.

8.5. In the event that your PPV Match Lounge Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any PPV Match Lounge Ticket, match ticket or Season Ticket at its discretion.

8.6. The Club shall further be entitled to cancel and withdraw your PPV Match Lounge Ticket if you are under investigation by the Police, charged, cautioned or found guilty of any violent or hate crime, any football related offence anywhere in the world, or you are ejected and/or banned from any other sports stadium anywhere in the world.

9. People and Culture


9.1. The Club celebrates and values the diversity brought by employees, supporters and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. It is important that PPV Match Lounge Ticket Holders share and are committed to these values.

9.2. All PPV Match Lounge Ticket Holders agree to refrain from engaging in any conduct at any time either at the Ground or otherwise (including on social media) which is homophobic, racist or discriminates against any individual based on their characteristics, including but not limited to their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, sex, sexual orientation, religion or belief.

9.3. The Club operates a zero-tolerance approach to any type of discriminatory behaviour. As such any breach of this clause 10 will be deemed to be a material breach of these PPV Match Lounge Ticket Terms and Conditions and shall incur the strongest possible sanction. The Club may also refer any individual in breach of this clause 10 to the appropriate authorities.

10. Repairs and Maintenance


10.1. The Club will be responsible for carrying out all repairs and maintenance to the Ground provided that the Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages in, or defects to, any part of the Ground which are not the result of fair wear and tear or are caused by the acts or omissions of any PPV Match Lounge Ticket Holder.

10.2. Further, the Club will not be liable for and will not in breach of its obligations by reason of any breakages in, or defects to, any part of the Ground if it provides you with an alternative seat/table pursuant to clause 3.2 at the Ground in order for such maintenance to be completed.

10.3. The Club has the right to charge you for the cost or repairs, maintenance, replacement or cleaning of any part of the Ground to which you have access, or any fixtures or fittings therein, resulting from any act or omission of you other than as a result of fair wear and tear.

10.4. The Club and each of its employees, agents or contractors shall have the right at any time to carry out emergency repairs to any part of the Ground to which you have access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Ground as necessary.

11. Exclusion of Liability


11.1. The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

11.2. Neither the Premier League nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match on the screen caused by virtue of (i) the position of the seat/table and/or (ii) the actions of other supporters.

12. General


12.1. The Club reserves the right to change these PPV Match Lounge Ticket Terms and Conditions from time to time and shall notify you of such changes if they materially affect your rights as a consumer.

12.2. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available from www.brightonandhovealbion.com.

12.3. The invalidity or partial invalidity of any provision of these PPV Match Lounge Ticket Terms and Conditions shall not prejudice or affect the remainder of these PPV Match Lounge Ticket Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of this agreement would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

12.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these PPV Match Lounge Ticket Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

12.5. The Terms and Conditions of Entry constitute the entire agreement between the Club and the PPV Match Lounge Ticket Holder and neither the Club nor the PPV Match Lounge Ticket Holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Terms and Conditions of Entry which is not set out therein.

12.6. If there is any conflict, ambiguity or inconsistency between any provision of these PPV Match Lounge Ticket Terms and Conditions and any provision of the Ground Regulations, the relevant provision of these PPV Match Lounge Ticket Terms and Conditions shall take precedence.

12.7. Notwithstanding any other provision in these PPV Match Lounge Ticket Terms and Conditions and with the exception of any Football Authority, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these PPV Match Lounge Ticket Terms and Conditions. Nothing in these PPV Match Lounge Ticket Terms and Conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the Act.

12.8. These PPV Match Lounge Ticket Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).

13. Definitions

In these PPV Match Lounge Ticket Terms and Conditions the following words and phrases shall have the following meanings:

"Club" means Brighton and Hove Albion Football Club.

"Club Charter" means the Club’s supporters charter in place from time to time found at www.brightonandhovealbion.com/club/club/club-charter.

"COVID-19 Spectator Code of Conduct" means the set of rules issued by the Club from time to time which you must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases, the current version of which can be found below.

"Disabled Supporter" means any individual who is registered with the Club as a disabled supporter. Registration requires proof of disability to be provided to Supporter Services.

"Football Authority" means each of the Premier League, The Football League, The Football Association, The Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football.

"Football Authority Rules and Regulations" means for a Match played as part of a particular competition, the rules and regulations as stipulated by that Football Authority for that Match, which in the case of (i) the Premier League can be found on the Premier League’s website; (ii) the FA Challenge Cup can be found on the FA’s website; and (iii) the English Football League Cup can be found on the EFL’s website.

"Ground" means the Stadium, the surrounding area, and all other locations owned, occupied or utilised by the Club.

"Ground Regulations" means those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground. The current version of which can be found below.

"Guest" means any individual who is not the individual who purchased the PPV Match Lounge Tickets but who is entitled to attend a Match in accordance with clause 4.3.

"Lounge" means the lounge within the Stadium as designated on your PPV Match Lounge Ticket that will be showing the Match on live TV.

"Match" means a Premier League football match in which the Club participates, that is being played behind closed doors (i.e. with no spectators present in the stadium bowl) and that is being shown in the Lounge via pay per view during Season 2021-2022 as designated upon the ticket to which these PPV Match Lounge Ticket Terms and Conditions apply.

"Opposition" means the football club the Club is playing a Match against.

"PPV" means pay per view.

"PPV Match Lounge Ticket" means a printed paper ticket for admission to the Lounge to watch the Match.

"PPV Match Lounge Ticket Holder" means a person holding a current and valid PPV Match Lounge Ticket.

"PPV Match Lounge Ticket Terms and Conditions" means these terms and conditions governing the issue and use of a PPV Match Lounge Ticket.

"Personal Assistant" means an individual who is accompanying a Disabled Supporter in order to allow the Disabled Supporter to attend the Match and who would be entitled to purchase a PPV Match Lounge Ticket under the Terms & Conditions of Entry.

"Season Ticket" means a season ticket booklet (and all or any component vouchers therein) or any season ticket smartcard (and/or any rights arising out of or in connection with any of the foregoing) for admission to Premier League football matches where supporters are permitted to attend the Stadium.

"Stadium" means the American Express Community Stadium.

"Terms & Conditions of Entry" means any Football Authority Rules and Regulations; the Ground Regulations; the COVID-19 Spectator Code of Conduct; and the PPV Match Lounge Ticket Terms and Conditions.

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GROUND REGULATIONS



Notice: Entry to the Ground is expressly subject to acceptance by the visitor of these Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, the Premier League and The English Football League (EFL) in respect of the relevant competition and the terms of the Supporter Code of Conduct (if any). The Ground Regulations incorporate the Club's Customer Charter (if any) and the Premier League's Commitment Regarding Abusive and Discriminatory Conduct. Entry to the Ground shall constitute acceptance of the Ground Regulations.

"Club" means this football club.

"Discrimination Commitment" means the Commitment Regarding Abusive and Discriminatory Conduct to be adhered to by all those attending the Grounds which can be found on - or accessed via - the Club's website, the Premier League's website, viewed at the Ground or can be provided upon written request to the Club.

"Football Authority" means each of the Premier League, The English Football League (EFL) League, The Football Association, the Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football

"Ground" means this football stadium and all locations owned, occupied or utilised by the Club.

"Match" means any association football match (or any part or aspect of such a match) taking place at the Ground.

"Material" means any audio, visual and/or audio-visual material and/or any information or data.

"Supporter Code of Conduct" means the code of conduct to be adhered to by all those attending the Grounds which can be found on – or accessed via – the Club’s website or can be provided upon written request to the Club)

1 Notwithstanding possession of any ticket the Club, any police officer or authorised steward may refuse entry to (or eject from) the Ground any person:

  • 1.1 that fails (or in the Club's reasonable opinion is likely to fail) to comply with these Ground Regulations and/or the Discrimination Commitment and/or the Supporter Code of Conduct and/or any reasonable instruction issued by a police officer or authorised steward or officer of the Club; and/or
  • 1.2 whose presence within the Ground is, or could (in the Club's reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person.

2 On no account will admission be granted to a person:

  • 2.1 who is the subject of a current Banning Order under the Football Spectators Act 1989 (as amended); or
  • 2.2 who has been convicted of ticket touting offences under section 166 of the Criminal Justice and Public Order 1994 (as amended); or
  • 2.3 who is the subject of a current sanction under the Discrimination Commitment (as amended from time to time).

3 The Club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the Ground.

4 No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date and the Club reserves the right to reschedule the Match without notice and without any liability whatsoever, save only to the extent provided pursuant to paragraph 5.

5 In the event of the postponement or abandonment of the Match, refunds (if any) will be made in accordance with the Club's Customer Charter. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, such as (but not limited to) loss of enjoyment or travel costs.

6 All persons seeking entrance to the Ground acknowledge the Club's right to search any person entering the Ground and to refuse entry to or eject from the Ground any person refusing to submit to such a search.

7 The following articles must not be brought within the Ground - knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon and/or compromise public safety. Any person in possession of such items will be refused entry to the Ground.

8 Further, you may not bring into the Ground:

  • 8.1 any sponsorship, promotional or marketing materials save in respect of official club merchandise and/or other football related clothing worn in good faith;
  • 8.2 any flags or banners larger than those maximum dimensions permitted by the Club from time to time (or, in the absence of such stipulations, 2 metres x 1 metre) and/or of an offensive nature;
  • 8.3 nor may you offer (either free or for sale by any person) any goods (including literature) of any nature, without the express written approval of the Club's management.

9 The use of threatening behaviour, foul or abusive language is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches.

10 Racial, homophobic or discriminatory abuse, chanting or harassment is strictly forbidden and will result in arrest and/or ejection from the Ground. The Club may impose a ban for one or more Matches.

11 The following acts constitute prohibited activity under the Discrimination Commitment:

  • 11.1 Any conduct, act or statement, whether express or implied, that is abusive, insulting, intimidating or offensive; or
  • 11.2 Any conduct, act or statement, whether express or implied, that is discriminatory by means of race, religion or belief, gender, sexual orientation, disability, colour or national or ethnic origin; or
  • Any other activity in contravention of the Discrimination Commitment.

Any individual found to have engaged in prohibited activity under the Discrimination Commitment may be subject to a ban from all Matches and all other association football match (or any part or aspect of such a match) taking place at all other Premier League stadia in accordance withe the Discrimination Commitment.

12 The following acts are offences under the Football (Offences) Act 1991 (as amended):

  • 11.1 The throwing of any object within the Ground without lawful authority or excuse.
  • 11.2 The chanting of anything of an indecent or racialist nature.
  • 11.3 The entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.

Conviction may result in a Banning Order being made.

13 All persons entering the Ground may only occupy the seat allocated to them by their ticket and must not move from any one part of the Ground to another without the express permission or instruction of any steward, officer of the Club and/or any police officer.

14 Nobody may stand in any seating area whilst play is in progress. Persistent standing in seated areas whilst play is in progress is strictly forbidden and may result in ejection from the Ground.

15 The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden. Nobody entering the Ground shall be permitted to climb any structures within the Ground.

16 Premier League stadia are smoke-free and smoking or the use of electronic cigarettes is not permitted inside the Ground.

17 Mobile telephones and other mobile devices are permitted within the Ground PROVIDED THAT (i) they are used for personal and private use only (which, for the avoidance of doubt and by way of example only, shall not include the capturing, logging, recording, transmitting, playing, issuing, showing, or any other communication of any Material for any commercial purposes); and (ii) no Material that is captured, logged, recorded, transmitted, played, issued, shown or otherwise communicated by a mobile telephone or other mobile device may be published or otherwise made available to any third parties including, without limitation, via social networking sites.

18 Under the Sporting Events (Control of Alcohol etc.) Act 1985 (as amended), the following are offences for which a person can be arrested by a police officer and conviction could result in a Banning Order being made:

  • 18.1 Attempting to enter the Ground or being inside the Ground whilst drunk;
  • 18.2 Being in possession of any intoxicating liquor, or bottle, can or other portable container and which could cause damage or personal injury, when entering the Ground or in a public area of the Ground from which the event can be directly viewed.

19 Any individual who has entered any part of the Ground designated for the use of any group of supporters to which he does not belong may be ejected from the Ground either for the purposes of his own safety or for any other reason.

20 Save as set out in paragraph 17 above, no person (other than a person who holds an appropriate licence) may capture, log, record, transmit, play, issue, show or otherwise communicate (by digital or other means) any Material in relation to the Match, any players or other persons present in the Ground and/or the Ground, nor may they bring into the Ground or use within the Ground (or provide to, facilitate or otherwise assist another person to use within the Ground) any equipment or technology which is capable of capturing, logging, recording, transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any such Material.

21 The copyright, database rights and any other intellectual property rights in and to all Material that you produce at the Ground in relation to the Match, any players or other persons present in the Ground and/or the Ground (whether produced in breach of paragraph 20 above, or pursuant to paragraph 17 above, or otherwise) is hereby assigned (including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs and Patents Act 1988) to the Club and the Premier League. You further agree (if and whenever required to do so by the Club and/or the Premier League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the Club and the Premier League absolutely and with full title guarantee.

22 No goods (including literature) of any nature may be offered either free or for sale by any person within the Ground without the express written permission of the Club.

23 Tickets are not transferable and may not be offered for sale without the prior written permission of the Club or otherwise in accordance with the relevant ticket terms and conditions. Any tickets that are transferred are transferred subject to these Ground Regulations. Any tickets offered for sale may be confiscated by any steward, officer of the Club or any police officer. The Club reserves the right to refuse admission to or eject from the Ground, and/or "blacklist", any person who has offered for sale or transferred his/her ticket in contravention of the relevant ticket terms and conditions (and/or the holder of any ticket that has been transferred in contravention of the relevant ticket terms and conditions). Tickets remain the property of the Club at all times.

24 CCTV cameras are in use around and in the Ground. Body worn video cameras recording video and/or audio may also be used as appropriate, to record images or audio which identifies you as an individual, for example to record prohibited behaviours as referenced in paragraphs 9, 10 and 11. The Club may itself use or pass to the police or any Football Authority or other clubs, any recordings for use in any proceedings. Please read the Discrimination Commitment data protection notice on the Club's and Premier League's website relating to this use of your personal information.

25 At all times whilst present in the Ground, persons must comply with any and all instructions of any steward or officer of the Club and/or any police officer (including without limitation any instructions regarding health and safety such as those in respect of communicable diseases (and such persons shall comply with any government guidelines in respect of the same)). Failure to comply with any instruction may lead to immediate ejection from the Ground.

26 By entering the Ground, all persons are acknowledging that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom ) may be taken of them and may also be used, by way of example and without limitation, in televised coverage of the game and/or for promotional, training, editorial or marketing purposes by the Club, the Premier League or others (including commercial partners and accredited media organisations) and entry into the Ground constitutes consent to such use. You further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify you as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Ground Regulations. Information about the Club's use of your personal data will be brought to your attention by the Club (see for example any applicable privacy policy, signage and/or other forms of announcement in or around the ground). For further information please contact the Club.

27 All ticket holders agree that the Matches for which the tickets have been purchased are public, and that their appearance and actions inside and in the perimeter of the Ground where a Match occurs are public in nature, and that they shall have no expectation of privacy with regard to their actions or conduct at Matches.

28 Further to paragraph 26, if such person is under 18 years of age, the parent, guardian, or responsible adult who is accompanying them into the Ground shall be deemed to have provided consent on their behalf.

29 Before entering the Ground you may be asked to undertake temperature checks and/or any other testing regarded as prudent in order to safeguard against COVID-19 risk. Please read the Data Protection Notice on the Clubs website relating to this use of your personal information.

30 Refused entry to (or ejection from) the Ground may lead to further action by the Club including, but not limited to, the withdrawal of any season ticket (without reimbursement), Club Membership and other benefits. Please read the applicable Terms & Conditions of Entry.

Published by The Football Association Premier League Limited. Season 2021/2022

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BRIGHTON AND HOVE ALBION’S COVID-19 SUPPORTER CODE OF CONDUCT



Brighton and Hove Albion Football Club (the “Club”) is committed to as far as possible ensuring the health and safety of Supporters, and to providing as safe and suitable an environment as possible during this COVID-19 pandemic. In order to do this, all Supporters must behave in a safe and responsible manner at all times. By purchasing a Match ticket, you are agreeing to comply with this COVID-19 Spectator Code of Conduct (this “Code of Conduct”). By not complying you are jeopardising public health and the health of fellow Supporters and Club staff as well as jeopardising the reputation of the Club and Visiting Club and the sport of football. Please therefore take the time to read and fully understand this Code of Conduct and what is expected of you.

That being said, it is impossible for the Club to completely eliminate the risk of COVID-19. Therefore, if you are not willing to comply with this Code of Conduct or, based on your own health status and susceptibility to infection and that of those in your family and/or household, you feel uncomfortable with the risk, you should not attend a Match.

ANY BREACH OF THIS COVID-19 SPECTATOR CODE OF CONDUCT MAY RESULT IN YOU BEING DENIED ENTRY AND/OR REMOVED FROM THE STADIUM AND HAVING YOUR SEASON TICKET OR 1901 CLUB MEMBERSHIP SUSPENDED OR WITHDRAWN AND/OR MAY RESULT IN A SIGNIFICANT BAN FROM ATTENDING FUTURE MATCHES AT THE STADIUM.

YOU MUST THEREFORE READ AND FOLLOW THIS CODE OF CONDUCT AT ALL TIMES. IF YOU ARE ATTENDING THE MATCH AS PART OF A GROUP AND/OR HAVE PURCHASED A TICKET ON BEHALF OF OTHERS, PLEASE MAKE SURE THEY HAVE ALSO READ AND UNDERSTOOD THIS CODE OF CONDUCT.

You must not attend a Match if:

(a) you, or anyone else you are attending with, have tested positive for COVID-19 or have any COVID-19 symptoms and have been asked to self-isolate;

(b) you have been instructed to self-isolate in accordance with Government, Public Health England and/or NHS guidelines; or

(c) any other COVID-19 restrictions affect you to the extent that you cannot or should not attend the Match.

1. You are responsible for your own health. Act in ways that protect your health and the health of others and avoid acting in a way that might risk the health of fellow Supporters and/or Club staff. Know this Code of Conduct and all applicable Government guidance and be respectful and understanding to others.

2. If you engage in any conduct that is intended to transmit the COVID-19 virus to another person or any conduct that can be reasonably construed to be intending to transmit the COVID-19 virus to another person, you will be ejected from the Stadium, the Police will be contacted and you can expect to receive a lifetime ban from the Stadium in accordance with the Club’s sanctions tariff (found in the Club Charter) on the Club’s website.

3. Do not attend the Stadium if you, or anyone else you are attending with, have tested positive for COVID-19 and not yet completed the period of isolation required by the Government, NHS and Public Health England.

4. Do not attend the Stadium if you have any COVID-19 Symptoms (a temperature of 37.8 degrees or above, a new continuous cough, a loss of sense of taste/smell or any other symptoms officially recognised as being symptoms of COVID-19).

5. In order to enter the Stadium, you may need to confirm your COVID status to the satisfaction of the Club from time to time. This may involve showing to a Club representative:

(a) a valid NHS COVID Pass in your name evidencing that you are fully vaccinated against COVID-19; or

(b) proof of a negative COVID-19 PCR or lateral flow test in your name taken in the preceding 48 hours (evidenced either via the NHS COVID Pass or in the form of an official NHS email or text message); or

(c) evidence of natural immunity in your name via the NHS COVID Pass,

and photo ID matching the name on the COVID Pass or negative test (as applicable).

6. The Club is co-operating with the NHS Test & Trace system and will require details of the lead purchaser of any tickets. The Club will store this information securely for 21 days before disposal. Please read the Data Protection Notice relating to the Club’s use of your personal information by clicking here. You are encouraged to download the NHS Test and Trace App and ‘check-in’ to the Stadium on arrival by scanning the Stadium’s QR code.

7. The Club recommends you observe social distancing wherever possible, including on the way to and from the Match. Plan your travel in advance to arrive in good time to go through the necessary entry procedures. If you choose to use public transport to travel to the Match, please make sure you are complying with the transport provider’s policy on wearing a face covering, if applicable.

8. You must not gather outside of the Stadium before or after the Match in a way that breaches the instructions of the stewards or other Club staff.

9. You must wear a face covering whilst indoors at the Stadium. The Government have stated they “expect and recommend that members of the public continue to wear face coverings in crowded and enclosed spaces where you come into contact with people you don’t normally meet. Therefore, all Supporters aged 11 or over are expected and recommended to wear a face covering whenever located in indoor areas, other than when eating or drinking, or where exempt. The Club also recommends you wear a face covering when queuing and/or in congested outside the Stadium and within the grounds surrounding the Stadium and so it is advisable to bring a spare with you. Face coverings are not required when you are in your seat in the Stadium bowl, which is left to personal choice.

10. Make sure you know in advance where your entry point is. You must only enter the Stadium via the Gate number on your ticket or as otherwise directed by Club staff.

11. The Club recommends you wash or sanitise your hands before entering the Stadium and regularly thereafter. Hand sanitiser dispensers will be located at all entrances to the Stadium and throughout the concourses. Please make use of these. When washing your hands you should use warm water and soap for at least 20 seconds.

12. Where they are in place, please follow one-way systems within the Stadium as directed – do not go the wrong way around the one-way system and refrain from stopping wherever possible.

13. You must only sit in the seat allocated to you on your ticket and remain in your seat wherever possible. Where possible, wait for times when gangways are clear before leaving your seat and always following the signs indicating which way to go where in place.

14. Please follow all queuing signage when waiting at toilets, food and beverage concessions. If possible, please avoid queues wherever possible by checking to see if any of them are not in use, or following the instructions of stewards and other staff members. If you purchase food and/or soft drinks, you are encouraged to move directly to your seat in the Stadium bowl to allow as much space in the concourse areas as possible.

15. If available, please make use of the food and drink vendors outside of the Stadium to enable you to proceed straight to your seat once inside the Stadium.

16. If available, please make use of the hawkers/in-seat/click and collect food and drink services to avoid returning to and/or minimising your time on the concourse.

17. All payments whilst at the Stadium must be made using cashless payment methods. Contactless payment methods are preferred.

18. The Club recommends you do not share any drinks bottles or any food with anybody.

19. Be respectful to others in your vicinity, avoiding excessive shouting, singing and celebrations as that increases the risk of transmission of COVID-19. The Club recommends you avoid hugs, handshakes and high-fives and any other close contact with other people wherever possible.

20. Do not spit.

21. Wash your hands regularly throughout your time at the Stadium with warm water and soap for at least 20 seconds and make use of the hand sanitisation stations located around the Stadium.

22. Make use of the cleaning stations located around the Stadium to clean areas you are using before and after use.

23. Avoid touching your face and other commonly touched surfaces, such as handles and railings wherever possible.

24. If possible, please do not bring any bags to the Stadium. If you do choose to bring a bag, you must do so in accordance with the Season Ticket/Home Supporter Match Ticket Terms & Conditions.

25. At the end of the Match, please consider staying in your seat for as long as possible to enjoy any post-match entertainment and allow the crowds to disburse. The Club recommends you wear a face covering outside if the route to exit the Stadium becomes congested.

26. In the event you develop COVID-19 symptoms whilst at the Stadium, please notify the nearest member of Club staff immediately – you will then be taken to a designated isolation room in the Stadium. You will then be asked to leave the Stadium at the earliest possible opportunity and encouraged to book a COVID-19 antigen test as soon as possible.

27. You must not approach any of the Club’s or Visiting Club’s players or members of coaching staff at any time. Players and staff are not permitted to sign autographs or pose for photographs at this time.

28. You must comply with any applicable Government, NHS and Public Health England rules, restrictions and guidelines applicable to you at all times when at the Stadium.

29. If you are attending a Match with a child, you must ensure they comply with this Code of Conduct at all times.

30. You must follow all Club staff instructions at all times.

31. All other Terms and Conditions and Ground Regulations will continue to apply and must be complied with.

32. Any breach of this COVID-19 Spectator Code of Conduct shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found on the Club’s website).

33. Please read the Data Protection Notice by clicking here relating to any use of your personal information under this Code of Conduct.

34. All capitalised terms in this COVID-19 Spectator Code of Conduct are defined in the other Terms & Conditions of Entry. The Terms and Conditions of Entry will continue to apply and must be complied with.

Thank you for your support.

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BRIGHTON AND HOVE ALBION’S COVID-19 VISITOR CODE OF CONDUCT



Brighton and Hove Albion Football Club (the “Club”) is committed to as far as possible ensuring the health and safety of its visitors, and to providing as safe and suitable an environment as possible during this COVID-19 pandemic. In order to do this, all visitors must behave in a safe and responsible manner at all times. By purchasing a Stadium Tour Ticket, you are agreeing to comply with this COVID-19 Visitor Code of Conduct (this “Code of Conduct”). By not complying you are jeopardising public health and the health of fellow visitors and Club staff as well as jeopardising the reputation of the Club and the sport of football.

However, it is impossible for the Club to completely eliminate the risk of COVID-19. Therefore, if you are not willing to comply with this Code of Conduct or, based on your own health status and susceptibility to infection and that of those in your family and/or household, you feel uncomfortable with the risk, you should not attend a Stadium Tour.

ANY BREACH OF THIS COVID-19 VISITOR CODE OF CONDUCT MAY RESULT IN YOU BEING REMOVED FROM THE STADIUM AND HAVING YOUR STADIUM TOUR TICKET WITHDRAWN AND/OR MAY RESULT IN A SIGNIFICANT BAN FROM ATTENDING FUTURE MATCHES, TOURS OR OTHER EVENTS AT THE STADIUM.

1. You are responsible for your own health. Act in ways that protect your health and the health of others and avoid acting in a way that might risk the health of fellow visitors and/or Club staff. Know this Code of Conduct and all applicable Government guidance and be respectful and understanding to others.

2. If you engage in any conduct that is intended to transmit the COVID-19 virus to another person or any conduct that can be reasonably construed to be intending to transmit the COVID-19 virus to another person, you will be ejected from the Stadium, the Police will be contacted and you can expect to receive a lifetime ban from the Stadium in accordance with the Club’s sanctions tariff (found in the Club Charter) on the Club’s website.

3. Do not attend the Stadium if you have any COVID-19 Symptoms (a temperature of 37.8 degrees or above, a new continuous cough, a loss of sense of taste/smell or any other symptoms officially recognised as being symptoms of COVID-19) on the day of the Tour. Please contact the Supporter Services team to reschedule your Tour Date in accordance with clause 6.6 of the Terms and Conditions.

4. Do not attend the Stadium if you have been advised to self-isolate and/or are waiting for a COVID-19 test result.

5. The Club recommends that you observe social distancing at all times whilst on the Tour, including on the way to and from the Stadium. If you must use public transport to get to the Stadium, please make sure you are complying with the transport provider’s latest guidelines.

6. You must always wear your face covering whilst within the Stadium (including the Club shop) and throughout the duration of the Tour, as well as within the grounds surrounding the Stadium when queuing, unless you are exempt. If you would like a wristband to demonstrate that you are exempt from wearing a face covering, please contact the Club’s Supporter Services team.

7. In order to enter the Stadium, you may have your temperature taken. If your temperature is 37.8 degrees or above you may be refused entry to the Stadium. The final decision will be made by the Safety Officer. In the event you are refused entry to the Stadium you will be able to reschedule your Tour for a later date by contacting the Club’s Supporter Services team.

8. The Club recommends you sanitise your hands before entering the Stadium and regularly thereafter. Hand sanitiser dispensers will be located at all entrances to the Stadium and throughout the Tour route. Please make use of these.

9. Where they are in place, you must follow one-way systems within the Stadium as directed – do not go the wrong way around the one-way system.

10. All payments whilst at the Stadium must be made using cashless payment methods. Contactless payment methods are preferred.

11. Do not spit, and the Club recommends you do not shake hands, or hug anybody.

12. The Club recommends you wash your hands regularly throughout your time at the Stadium with warm water and soap for at least 20 seconds.

13. The Club recommends you make use of the cleaning stations located around the Stadium to clean areas you are using before and after use.

14. If possible, please do not bring any bags to the Stadium. If you do choose to bring a bag, you must do so in accordance with the Stadium Tour Ticket Terms & Conditions.

15. In the event you develop COVID-19 symptoms whilst at the Stadium, please notify your Tour Guide immediately – you will then be taken to a designated isolation room in the Stadium. You will then be asked to leave the Stadium at the earliest possible opportunity and encouraged to book a COVID-19 antigen test as soon as possible.

16. You must follow all Club staff instructions at all times.

17. Any breach of this COVID-19 Visitor Code of Conduct shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found on the Club’s website).

18. All capitalised terms in this COVID-19 Visitor Code of Conduct are defined in the Stadium Tour Ticket Terms and Conditions.

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UNDER-23S SUPPORTER COVID-19 CODE OF CONDUCT – KEY MESSAGES



• Please do not attend the Match if you have tested positive for COVID-19 and not completed your isolation period

• Please do not attend the Match if you are displaying any COVID-19 symptoms or have been told to self-isolate

• In order to enter the Training Ground, you may need to confirm your COVID status to the satisfaction of the Club and have photo ID available

Access to the Training Ground will be from 15 minutes before kick-off only. You must leave the Training Ground immediately at full-time.

There will be no access to the internal areas of the Training Ground.

There will be no food or drink concessions available.

• The Club recommends you observe social distancing wherever possible

Maintain good hand hygiene – wash and sanitise your hands regularly and always before eating or drinking and always cover your mouth and nose when you cough and sneeze with the inside of your elbow

Plan your travel in advance and arrive in plenty of time to go through the applicable COVID status checks and any other entry procedures that may adopted by the Club

• Ensure you have printed your ticket at home and brought it with you

• You must sit in your designated seat only and the Club recommends that you remain there as much as possible

• The Club recommends avoiding face-to-face contact with other supporters, including when moving past others in the aisle

• The Club recommends that you avoid close contact with others, including high-fives, fist bumps and hugs

• Please strictly follow all signage and all instructions given by Club staff and stewards

• You should not approach players at any time. Players are not permitted to sign autographs or pose for photos

• You must comply with Government, NHS and Public Health England rules, restrictions and guidelines applicable to you at all times when at the Training Ground

• Be aware that you must comply in full with Brighton and Hove Albion’s Under-23s COVID-19 Supporter Code of Conduct. Understand that any breaches to this code of conduct will result in a Club sanction which may include an exclusion from the Training Ground and/or Stadium and a possible future Training Ground and/or Stadium ban.

ANY BREACH OF THE COVID-19 SPECTATOR CODE OF CONDUCT MAY RESULT IN YOU BEING DENIED ENTRY AND/OR REMOVED FROM THE TRAINING GROUND AND HAVING YOUR SEASON TICKET OR 1901 CLUB MEMBERSHIP SUSPENDED OR WITHDRAWN AND/OR MAY RESULT IN A SIGNIFICANT BAN FROM ATTENDING FUTURE MATCHES AT THE TRAINING GROUND AND/OR THE STADIUM

BRIGHTON AND HOVE ALBION’S UNDER-23S COVID-19 SUPPORTER CODE OF CONDUCT


Brighton and Hove Albion Football Club (the “Club”) is committed to as far as possible ensuring the health and safety of Supporters, and to providing as safe and suitable an environment as possible during this COVID-19 pandemic. In order to do this, all Supporters must behave in a safe and responsible manner at all times. By purchasing a Match ticket, you are agreeing to comply with this Under-23s COVID-19 Spectator Code of Conduct (this “Code of Conduct”). By not complying you are jeopardising public health and the health of fellow Supporters and Club staff as well as jeopardising the reputation of the Club and Visiting Club and the sport of football. Please therefore take the time to read and fully understand this Code of Conduct and what is expected of you.

That being said, it is impossible for the Club to completely eliminate the risk of COVID-19. Therefore, if you are not willing to comply with this Code of Conduct or, based on your own health status and susceptibility to infection and that of those in your family and/or household, you feel uncomfortable with the risk, you should not attend a Match.

ANY BREACH OF THIS COVID-19 SPECTATOR CODE OF CONDUCT MAY RESULT IN YOU BEING DENIED ENTRY AND/OR REMOVED FROM THE TRAINING GROUND AND HAVING YOUR SEASON TICKET OR 1901 CLUB MEMBERSHIP SUSPENDED OR WITHDRAWN AND/OR MAY RESULT IN A SIGNIFICANT BAN FROM ATTENDING FUTURE MATCHES AT THE TRAINING GROUND AND/OR THE STADIUM.

YOU MUST THEREFORE READ AND FOLLOW THIS CODE OF CONDUCT AT ALL TIMES. IF YOU ARE ATTENDING THE MATCH AS PART OF A GROUP AND/OR HAVE PURCHASED A TICKET ON BEHALF OF OTHERS, PLEASE MAKE SURE THEY HAVE ALSO READ AND UNDERSTOOD THIS CODE OF CONDUCT.

You must not attend a Match if:

  • (a) you, or anyone else you are attending with, have tested positive for COVID-19 or have any COVID-19 symptoms and have been asked to self-isolate;
  • (b) you have been instructed to self-isolate in accordance with the latest Government, Public Health England and/or NHS guidelines; or
  • (c) any other COVID-19 restrictions affect you to the extent that you cannot or should not attend the Match.

1. You are responsible for your own health. Act in ways that protect your health and the health of others and avoid acting in a way that might risk the health of fellow Supporters and/or Club staff. Know this Code of Conduct and all applicable Government guidance and be respectful and understanding to others.

2. If you engage in any conduct that is intended to transmit the COVID-19 virus to another person or any conduct that can be reasonably construed to be intending to transmit the COVID-19 virus to another person, you will be ejected from the Training Ground, the Police will be contacted and you can expect to receive a lifetime ban from the Training Ground and/or the Stadium in accordance with the Club’s sanctions tariff (found in the Club Charter) on the Club’s website.

3. Do not attend the Training Ground if you, or anyone else you are attending with, have tested positive for COVID-19 and not yet completed the period of isolation required by the Government, NHS and Public Health England.

4. Do not attend the Training Ground if you have any COVID-19 Symptoms (a temperature of 37.8 degrees or above, a new continuous cough, a loss of sense of taste/smell or any other symptoms officially recognised as being symptoms of COVID-19).

5. Do not attend the Training Ground until 15 minutes before kick-off. You will not be permitted onto the site if you arrive earlier than this time.

6. In order to enter the Training Ground, you may need to confirm your COVID status to the satisfaction of the Club from time to time. This may involve showing to a Club representative:

  • (a) a valid NHS COVID Pass in your name evidencing that you are fully vaccinated against COVID-19; or
  • (b) proof of a negative COVID-19 PCR or lateral flow test in your name taken in the preceding 48 hours (evidenced either via the NHS COVID Pass or in the form of an official NHS email or text message); or
  • (c) evidence of natural immunity in your name via the NHS COVID Pass,

and photo ID matching the name on the COVID Pass or negative test (as applicable).

7. There will be no access to the internal areas of the Training Ground. External toilet facilities will be available.

8. The Club is co-operating with the NHS Test & Trace system and will require details of the lead purchaser of any tickets. The Club will store this information securely for 21 days before disposal. Please read the Data Protection Notice relating to the Club’s use of your personal information by clicking here.

9. The Club recommends you observe social distancing wherever possible, including on the way to and from the Match. Plan your travel in advance to arrive in good time to go through the necessary entry procedures. If you choose to use public transport to travel to the Match, please make sure you are complying with the transport provider’s policy on wearing a face covering, if applicable.

10. You must not gather outside of the Training Ground before or after the Match in a way that breaches the instructions of the stewards or other Club staff.

11. The Club recommends you wear a face covering when queuing and/or in congested outside the Training Ground and within the grounds surrounding the Training Ground and so it is advisable to bring a spare with you. Face coverings are not required when you are in your seat, which is left to personal choice.

12. Make sure you know in advance where your entry point is. You must only enter the Training Ground as directed on your ticket or as otherwise directed by Club staff.

13. The Club recommends you wash or sanitise your hands before entering the Training Ground and regularly thereafter. Hand sanitiser dispensers will be located at all entrances to the Training Ground. Please make use of these. When washing your hands you should use warm water and soap for at least 20 seconds.

14. Where they are in place, please follow one-way systems within the Training Ground as directed – do not go the wrong way around the one-way system and refrain from stopping wherever possible.

15. You must only sit in the seat allocated to you on your ticket and remain in your seat wherever possible. Where possible, wait for times when gangways are clear before leaving your seat and always following the signs indicating which way to go where in place.

16. There will be no food or drinks concessions available for purchase.

17. Be respectful to others in your vicinity, avoiding excessive shouting, singing and celebrations as that increases the risk of transmission of COVID-19. The Club recommends you avoid hugs, handshakes and high-fives and any other close contact with other people wherever possible.

18. Do not spit.

19. Wash your hands regularly throughout your time at the Training Ground with warm water and soap for at least 20 seconds and make use of the hand sanitisation stations located around the Training Ground.

20. Make use of the cleaning stations located around the Training Ground to clean areas you are using before and after use.

21. Avoid touching your face and other commonly touched surfaces, such as handles and railings wherever possible.

22. If possible, please do not bring any bags to the Training Ground. If you do choose to bring a bag, you must do so in accordance with the Under-23s Home Supporter Match Ticket Terms & Conditions.

23. You must leave the Training Ground immediately at the end of the Match. The Club recommends you wear a face covering outside if the route to exit the Training Ground becomes congested.

24. In the event you develop COVID-19 symptoms whilst at the Training Ground, please notify the nearest member of Club staff immediately. You will then be asked to leave the Training Ground at the earliest possible opportunity and encouraged to book a COVID-19 antigen test as soon as possible.

25. You must not approach any of the Club’s or Visiting Club’s players or members of coaching staff at any time. Players and staff are not permitted to sign autographs or pose for photographs at this time.

26. You must comply with any applicable Government, NHS and Public Health England rules, restrictions and guidelines applicable to you at all times when at the Training Ground.

27. If you are attending a Match with a child, you must ensure they comply with this Code of Conduct at all times.

28. You must follow all Club staff instructions at all times.

29. All other Terms and Conditions will continue to apply and must be complied with.

30. Any breach of this Under-23s COVID-19 Spectator Code of Conduct shall be addressed by the Club in accordance with its sanctions tariff set out in the Club Charter (which can be found on the Club’s website).

31. Please read the Data Protection Notice by clicking here relating to any use of your personal information under this Code of Conduct.

32. All capitalised terms in this Under-23s COVID-19 Spectator Code of Conduct are defined in the other Terms & Conditions of Entry. The Terms and Conditions of Entry will continue to apply and must be complied with.

Thank you for your support.

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COVID-19 SCREENING– BRIGHTON AND HOVE ALBION FOOTBALL CLUB (THE “CLUB”) DATA PROTECTION NOTICE (SPECTATORS)



COVID-19 SCREENING AND RISK MITIGATION– BRIGHTON AND HOVE ALBION FOOTBALL CLUB (THE “CLUB”) - DATA PROTECTION NOTICE (SPECTATORS)



In order for you to attend the American Express Community Stadium (the “Stadium”) in accordance with the Government’s Safe Return of Spectators Guidance during the COVID-19 pandemic, we may be required to collect certain of your data in order to comply with Government and Premier League Rules and Regulations. In particular, we will collect name and contact details as required to comply with Test & Trace requirements, and may ask you to provide a declaration in relation to your current good health. We may also carry out body temperature and other COVID-19 symptom and/or status screening of Stadium attendees. Failure to provide this data will mean that you will not be allowed access to the Stadium.

We will also make use of CCTV cameras, and footage, to both carry out crowd management and enforce social distancing, and to evaluate the effectiveness of our measures. This is in addition to its usual use to enforce our ticketing conditions, protect the safety of those at our venues, provide evidence in relation to incidents taking place within our venues and to prevent and detect unlawful activity, as discussed in the Club’s Privacy Policy.

We will process your data as a data controller in accordance with data protection law and our data privacy policies and procedures.

The lawful basis of this processing is its necessity for our compliance with our legal obligations and our legitimate interests in competing in professional football matches in a safe and lawful manner in accordance with Premier League Rules and guidance. We process your body temperature data, which is data about your health, so that we can comply with our obligation to provide a safe environment and fulfil our duty of care toward you, our employees and other visitors, and based on the substantial public interest in guaranteeing public health. This data, for the time it is held by us, will be treated in confidence.

We will not share your personal data with any third parties unless required to do so by law, or where it is necessary for the purpose for which it is collected (for example, sharing of information with law enforcement or governing bodies in the event of behaviour warranting report). Your personal data will be used for as long as it is necessary but will be deleted once it is no longer required by us. In the case of health data this will be for no more than 30 days and in the case of the CCTV footage, this shall be for up to 30 days following the date on which it is recorded, unless there is a need to retain an extract of footage for the purposes of taking action under our ticketing conditions, for engagement with law enforcement or governing bodies or for the evaluation of our crowd management processes.) It is not necessary for you to provide your consent to this use of your personal data but you do have legal rights in relation to it. For more information on your rights in respect of your personal data, and on other data that we process about you, please see the Club’s Privacy Policy at https://www.brightonandhovealbion.com/club/club/privacy-policy. Please note that the Club does not intend to collect, use, process or store any data relating to your COVID-19 vaccination status. Any checks in this regard will be visual only and will not involve any processing of your personal data.

This notice is supplemental to and should be read alongside the Club’s Privacy Policy and the Club’s “The American Express Community Stadium COVID-19 Safe Return of Spectators Operation Policy”. If you have any questions regarding your data privacy rights, please contact dataprotection@brightonandhovealbion.com.

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MyAlbion+ Memberships 2022/22


1 Brighton & Hove Albion membership cards are not transferable. A membership card is only valid when used by the person to whom it is registered. Any breach of this term will entitle the club to demand the surrender and cancellation of the membership card with no refund issued.

2 The membership card remains the property of Brighton & Hove Albion FC. Membership cards may not be sold, exploited for commercial use, or used for promotional purposes or campaigns without the express written permission of the club.

3 All Brighton & Hove Albion membership schemes are seasonal. The respective fee for each membership is therefore valid for one season only. Memberships purchased for use during the season shall expire on 31 May or immediately after the last game of the season, whichever is sooner.

4 The membership fee will not be reduced for new applicants wishing to join at any point once the season is underway.

5 The club cannot accept any responsibility for membership cards that are lost or destroyed. Lost membership cards should be reported immediately to the Membership Department on 01273 668855 (option 1). Replacements will only be issued at the discretion of the Head of Ticketing and at a cost of £15.

6 All members must comply with Brighton & Hove Albion FC Ground Regulations and Match Ticket terms and conditions. Any violation of these may result in membership being withdrawn or cancelled.

7 All Adult membership applicants based in the UK must be on the electoral register and living at the address given on application. Brighton & Hove Albion FC reserves the right to refuse an application if the name of the applicant is not registered at their stated address. The club also reserves the right to cancel without refund any memberships that are discovered to be registered to addresses that are not the primary residence of the card holder.

8 In the event of a cup-tie, members joining once the draw has taken place will not be eligible to obtain ticket priority for that fixture.

9 Brighton & Hove Albion membership offers a level of ticket priority for home and away games, dependent on demand Loyalty Points may be used as a means of determining eligibility. Existing ticket purchasing history may also be required for some matches.

10 The number of tickets available to purchase by individual members may vary on a match to match basis. It is the responsibility of the member to find out when tickets go on sale for each game, when the members' priority booking period commences and how many tickets they are able to purchase for that game. The club will do its utmost to ensure that every available club communication channel is utilised to provide ticketing information.

11 A maximum of 4 membership cards may be used in one transaction (i.e. no more than 4 cards can be presented in one application).

12 Brighton & Hove Albion priority membership does not guarantee a ticket to each game. It is recommended that you book your ticket at your earliest convenience to maximise your chances of success.

13 All rights to priority regarding ticket sales for away games are at the discretion of the Club and membership does not guarantee tickets for any specific game.

14 Ticket priority for MyAlbion+ Members for away match tickets and home cup games will follow Season Ticket Holders, the Club will identify the sales windows on a match-by-match basis.

15 If Brighton & Hove Albion FC suspects for any reason that the card is being used fraudulently to obtain matchday tickets, then the club retains the right to ban the offending individual(s) from the Club.

16 No refunds will be given in respect of membership fees.

17 If you are convicted of a ticketing offence, or we suspect you have committed a ticketing offence, we will notify the appropriate Football Authorities who in turn may notify the UK Football Policing Unit. The information that we share may include your personal data, information about the offence and about ticket purchases. We will use this to identify and prevent ticketing offence and disorder at matches. If you have any queries about this, please contact our Ticket Office.

18 Memberships will be processed within 14 working days. Membership benefits will not begin until after the membership has been processed.

19 In order to qualify for a 7th birthday shirt, the junior supporter must be a MyAlbion+ Junior member on their 7th birthday, and have been a member for at least the season prior. The birthday shirt voucher is subject to its own terms and conditions.

20 All tickets purchased using the membership benefits must be for the sole use of the person to whom the seat is assigned.

21 The club reserves the right to amend these terms and conditions at any time.

22 Any MyAlbion+ Membership prizes won over the season are non-transferable.

23 MyAlbion+ Members and Brighton & Hove Albion match-ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Brighton & Hove Albion fixture, including the first-team, under-23s, women's and academy teams; all club events; while travelling to and from any match or event; and conduct on social media. The Club also does not tolerate foul and/or abusive behaviour towards staff either in person, or via any form of communication with Club staff, including telephone, email and social media. Anybody in breach of these rules, can expect a lengthy and potential life ban, depending on the severity of the breach.

24 Supporters purchasing membership via Direct Debit agree to the automatic renewal of their Membership on 1st June for subsequent Seasons in accordance with paragraph 25.

25 Members who purchased via Direct Debit may cancel the automatic renewal of their Membership prior to 5pm on 14 May in the relevant year, without liability to make further payments. After 14 May membership for the next seasons membership cannot be cancelled until the renewal period opens for the following season.

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Ticket Gift Vouchers



1 Ticket Gift Vouchers can be redeemed online at www.brightonandhovealbion.com/tickets, by telephoning the club on 01273 668855 (option 1), or in person at the Ticket Office in the Seagulls Store, American Express Community Stadium. In all cases you must use the unique voucher number to redeem your voucher.

2 Gift vouchers are valid for the purchase of tickets for Brighton & Hove Albion FC home league games, season tickets, memberships and Stadium Tours. Vouchers cannot be used to purchase away or cup match tickets, merchandise or catering.

3 Gift Vouchers may be used to make payment for items below the value of the voucher (phone / in person only). Vouchers should be retained. The remaining balance can be used for future purchases.

4 Gift Vouchers are not exchangeable for cash or another voucher.

5 Gift vouchers will not be replaced if lost, damaged or stolen.

6 Gift vouchers are valid for 12 months from the date of purchase, and must be redeemed by the expiry date printed on the voucher.

7 BHAFC reserves the right to amend these terms and conditions without prior notice.

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Stadium Tour Ticket Terms & Conditions (Season 2021/22)



IMPORTANT UPDATES

You should ensure that you have read and understood all Terms and Conditions of Entry. However, for the Season 2021/22, you should particularly note the following:

  • A. THE CLUB IS ADOPTING A ZERO TOLERANCE APPROACH TO ALL ABUSIVE, THREATENING, RACIST AND OTHER DISCRIMINATORY CONDUCT OF ANY KIND EITHER IN PERSON OR ONLINE. ANY SUCH CONDUCT IDENTIFIED BY THE CLUB SHALL BE DEEMED TO BE A SERIOUS BREACH OF THE TERMS AND CONDITIONS OF ENTRY. ANY TICKET HOLDER FOUND TO HAVE ENGAGED IN SUCH CONDUCT CAN EXPECT THEIR STADIUM TOUR TICKET TO BE WITHDRAWN IN ACCORDANCE WITH THESE STADIUM TOUR TICKET TERMS AND CONDITIONS AND TO BE BANNED FROM ATTENDING FUTURE STADIUM TOURS AND MATCHES, IN ADDITION TO ANY APPLICABLE SANCTIONS UNDER THE PREMIER LEAGUE’S COMMITMENT REGARDING ABUSE AND DISCRIMINATORY CONDUCT (IF APPLICABLE). FOR MORE DETAILS PLEASE SEE THE CLUB’S SANCTIONS TARIFF IN THE CLUB’S CHARTER AT https://www.brightonandhovealbion.com/club/club/club-charter.
  • B. Whilst the Club hopes that the Stadium Tours shall take place without any restrictions due to the COVID-19 pandemic, rules and guidance regarding creating a “COVID-Secure” environment may change during the course of the Season. The Club therefore reserves its rights to amend the Terms and Conditions of Entry to comply with any measures recommended or required by the Government, Local Authorities, the NHS, Public Health England, Football Authority and any relevant governing body. If Stadium Tours must cease or take place with reduced capacities, the Club shall provide the Ticket Holder with a full refund of the price of the Ticket or the right to re-arrange the Ticket for a comparable Stadium Tour or in accordance with clause 6.1.

1. Issue of Stadium Tour Ticket


1.1. The issue of a Stadium Tour Ticket (a “Ticket”) and subsequent access to the Ground is subject to the Terms and Conditions of Entry as may be amended from time to time, which includes:

  • 1.1.1. these Stadium Tour Ticket Terms and Conditions; and
  • 1.1.2. the COVID-19 Visitor Code of Conduct (when in place from time to time).


1.2. By purchasing and/or accepting and/or holding a Ticket you acknowledge that you have read, understood and agree to the Terms and Conditions of Entry listed in clause 1.1 above.

1.3. Purchasing a Stadium Tour Ticket

  • 1.3.1. Tickets may be purchased online via the Club’s Website (https://tickets.brightonandhovealbion.com/en-gb/categories/tourpublic), or over the phone through the Club’s Supporter Services team at 01273 668855.
  • 1.3.2. The price of all Tickets and concessions are specified on the Club’s Website. The Club reserves the right to vary the price of the Ticket due to changes in VAT or any other circumstances beyond the Club’s reasonable control.
  • 1.3.3. Valid ID must be shown proving eligibility for concessions offered on Tickets. Failure to do so may result in admission being refused without refund.
  • 1.3.4. Despite our best efforts, it is possible that some of the prices on the Club’s Website, or in our official Club publications (such as emails, catalogues etc.) are incorrect. If this happens, the Club will, at its discretion, either contact you/discuss with you for instructions or confirmation of the correct price, before dispatching or cancelling your order.
  • 1.3.5. Any person who is subject to a suspension or ban from the Club is prohibited from purchasing a Ticket.
  • 1.3.6. Your Ticket will be sent to you in the form of a booking confirmation email. Please bring this confirmation email with you on the day of your Tour as this is your Ticket for entry.


1.4. MyAlbion Members, Season Ticket Holders and Ticket purchasers must at all times do everything within their power and control to protect and enhance the good name of the Club and not to diminish or besmirch the good name of the Club in any way or through any means. This includes, but is not restricted to, conduct at any Club fixture, including the first-team, under-21s, women's and academy teams; all club events; while travelling to and from any Club related event; Stadium Tours; and conduct relating to or in connection with the Club, its opponents and its on-field and off-field activities on social media.

1.5. The Club also does not tolerate foul and/or abusive behaviour towards staff either in person, or via any form of communication with Club staff, including telephone, email and social media.

1.6. Anybody in breach of these clauses 1.4 and/or 1.5, can expect a lengthy and potential life ban, depending on the severity of the breach in accordance with the Club’s sanctions tariff (which can be found in the Club’s Charter).

2. Admission to the Ground


2.1. By purchasing and/or accepting and/or holding a Ticket and/or using a Ticket to gain access to the Ground, you:

  • 2.1.1. certify that you have read, understood and accepted;
  • 2.1.2. agree to be bound by and to comply with; and
  • 2.1.3. agree to bring to the attention of others, as required below,

the Terms and Conditions of Entry.

2.2. A Ticket permits you to access the Stadium on the date and time indicated on your Ticket for your Stadium Tour (“Tour”).

2.3. You are advised to arrive at the meeting point (West Stand Reception) (or such other location as the Club may notify to you from time to time) ten (10) minutes before your scheduled Tour time. If you arrive late for your Tour, you will be escorted to join the Tour group for the remainder of the Tour. You will not be able to reschedule your Tour or receive a refund for the parts of the Tour you have missed.

2.4. Children under the age of 12 will not be permitted to attend the Tour unless accompanied by an adult.

2.5. All access to the Ground pursuant to a Ticket shall be for the purposes of private enjoyment of the Tour only, not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities). This includes the use of photographs taken whilst on the Tour, subject to clause 4.4.

2.6. Nothing in these Stadium Tour Ticket Terms and Conditions shall constitute or imply any entitlement to attend any subsequent Tour.

2.7. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply with the Terms and Conditions of Entry.

2.8. The Club reserves the right to carry out bag and/or other security checks in respect of Ticket Holders. Details of items that are not permitted inside the Stadium can be found in the Club Charter and Ground Regulations. Any person in possession of such items will be refused entry to the Ground.

2.9. You are only entitled to bring into the Stadium one bag that is no larger than a sheet of A4 (21cm x 21cm x 30cm). No bag any larger than this will be permitted into the Stadium. There are no bag storage facilities at the Stadium, which means that if you do not comply with this rule, you may be refused entry to the Stadium. No refund will be provided in such an instance.

2.10. Pushchairs may be left at the Stadium whilst on the Tour entirely at your own risk. The Club accepts no liability for lost, stolen or damaged pushchairs. If you would like to bring a pushchair on the Tour, please contact the Supporter Services team (on 01273 668855) when booking your Tour Ticket as the Tour route may need to be adjusted to avoid stairs. All pushchairs brought into the Stadium will be subject to a security check.

2.11. Free parking is available to Ticket Holders and their Guests subject to availability. It does not need to be booked in advance of the Tour Date. You will be directed by Security at the gatehouse to an appropriate car park.

2.12. Before entering the Ground and/or the Stadium, you may be asked to undertake temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19. Please read the Data Protection Notice accessible via https://www.brightonandhovealbion.com/club/club/privacy-policy relating to this use of your personal data.

3. Use of Stadium Tour Ticket


3.1. The Ticket is issued for your sole use and you shall not sell or transfer the Ticket for commercial purposes. If a Ticket is resold in breach of this condition, the bearer of the Ticket, or the person claiming the right to attend the Tour will be refused admission to the Stadium and will not be eligible for a refund on the Ticket.

3.2. If more than one Ticket is issued to you, or you have purchased a Ticket as a gift for another individual , the Ticket(s) may be transferred to your Guest(s) for his/her/their personal use only PROVIDED THAT such transfer takes place in consideration of no payment or benefit in excess of the face value of the Ticket, and such transfer does not take place in the course of any business of for the purpose of facilitating any third party’s business.

3.3. A transfer to any Guest in accordance with clause 3.2 will be subject to the Terms and Conditions of Entry which will (save for any rights to transfer under this clause or any rights to a refund under clause 6 below) apply to and bind each Guest as if he/she/they was the original purchaser of the Ticket (and you must inform the Guest(s) of this). You will provide the name and address of your Guest(s) when asked to do so by any official, steward or employee of the Club and/or any police officer.

3.4. The Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward, employee of the Club, or any police officer. The Club reserves the right to require the immediate return of the Ticket at any time.

3.5. Ownership or possession of a Ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the Ticket or used in connection with the Tour.

3.6. Any Ticket obtained or used in breach of the Terms and Conditions of Entry shall be automatically void and all rights conferred or evidenced by such Ticket shall be nullified. Misuse of this Ticket may result in the Holder being refused entry to, or ejected from, the Ground in respect of the Tour and the cancellation and withdrawal of this Ticket. In the event of any cancellation and withdrawal in accordance with this clause 3.6, no refund shall be payable. The Club further reserves its right to take any legal or disciplinary action against any persons as it sees fit in connection with such matters, including a claim for an account of profits made from an unauthorized use of the Ticket.

4. The Stadium Tour


4.1. The Tour will last approximately 60 -120 minutes depending on the areas of the Stadium that are available and the level of detail you choose to discuss each stage of the Tour with your Tour Guide. Due to this, it may be unsuitable for very young children.

4.2. All Tickets are sold subject to the Club’s right to make any alterations in content or details of the Tour as advertised on the Club’s Website or other appropriate location.

4.3. Whilst the Club will endeavour to make available all areas that are advertised on the Tour, the Club cannot guarantee that all areas will be available due to Stadium operations. If this is the case, the Club will attempt to show Ticket Holders other areas of the Stadium.

4.4. Tour Rules

  • 4.4.1. Ticket Holders must wear appropriate clothing and footwear;
  • 4.4.2. all areas of the Stadium are non-smoking;
  • 4.4.3. no food of drink may be consumed on the Tour;
  • 4.4.4. Ticket Holders are not permitted on the pitch at any time, failure to adhere to this will result in removal from the Tour and ejection from the Stadium;
  • 4.4.5. photographs may be taken when directed by your Tour Guide. Video footage is not permitted at any time. Any photographs taken whilst on the Tour are for the purpose of your private enjoyment and must not be used for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities). The Club reserves the right to review any photographs taken by a Ticket Holder on the Tour and reserves the right to request deletion of the photograph(s) if the Club deems it necessary (to be determined at the Club’s sole discretion);
  • 4.4.6. Ticket Holders must adhere to the COVID-19 Visitor Code of Conduct (when in place from time to time); and
  • 4.4.7. Ticket Holders must follow all reasonable directions given by Club employees.

5. Disabled Supporter Additional Conditions


5.1. This clause 5 applies to you if you are a Ticket Holder and are registered with the Club as a Disabled Supporter.

5.2. Disabled Supporters may contact the Club’s Supporter Services team when booking their Tour Ticket if they wish to inform the Club of any accessibility needs so that the Club and Tour Guide can make any necessary adjustments to the Tour route. This is not a requirement, and the Tour will be adjusted on the day without need for prior notice.

5.3. Disabled Supporters are entitled to a free ticket to bring a Personal Assistant with them to the Tour if they require additional assistance to be able to attend the Tour. The Disabled Supporter must register proof of their disability with the Club’s Supporter Services team in advance of the Tour. Proof of disability includes the following:

  • 5.3.1. receipt of the enhanced rate of the mobility component of the Personal Independence Payment (PIP);
  • 5.3.2. receipt of the Attendance Allowance (AA);
  • 5.3.3. receipt of the Severe Disablement Allowance (SDA);
  • 5.3.4. receipt of the War Disabled Pension;
  • 5.3.5. a Certificate of Visual Impairment (CVI 2003); or
  • 5.3.6. receipt of the middle or high rate Disability Living Allowance (DLA).

If the Disabled Supporter is not in receipt of any of the above, they can obtain a form from the Club’s Supporter Services team which must be completed by a doctor stating that they require personal assistance in order to attend a Tour and submit this to the Club for approval, which shall be given by the Club in its sole discretion. The decision of the Head of Ticketing & Supporter Services shall be final.

5.4. The Personal Assistant may only attend a Tour in the position of carer to the Disabled Supporter, they are not deemed to be a Ticket Holder in their own right, and as such are not entitled to any other benefits to which a Ticket Holder is entitled. If the Disabled Supporter cannot attend the Tour, the Personal Assistant will not be admitted into the Ground without such Disabled Supporter. If the Personal Assistant would like to attend the Tour without the Disabled Supporter, they must purchase their own Ticket at full price. Further, the Personal Assistant by attending the Tour agrees to comply with the Terms and Conditions of Entry.

5.5. The Personal Assistant should stay with the Disabled Supporter and assist them with their needs throughout the course of the Tour. The Club requires that the Personal Assistant is fully capable of meeting the needs of the Disabled Supporter.

5.6. Failure to comply with these Stadium Tour Ticket Terms and Conditions by any Disabled Supporter and/or their Personal Assistant may result from ejection from the Stadium and cancellation of the Ticket without refund.

5.7. Contact details for the Disability Liaison Team may be found on the Club’s Website https://tickets.brightonandhovealbion.com/.

6. Changes to Dates, Refunds & Exchanges


6.1. The Club reserves the right to cancel Tours without notice and without any liability whatsoever. If the Club cancels a Tour, a full refund or a rescheduled Tour will be offered.

6.2. If the Club cancels your Tour, subject to clause 6.2, the Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs. The Club will take all reasonable measures to contact you if a cancellation has occurred in order to reschedule your Tour. If no contact can be made your Ticket will be automatically refunded to your original method of payment for the original price paid for the Ticket(s) purchased. It is your responsibility to check that your Tour has not been cancelled.

6.3. The cancellation rights granted to consumers pursuant to The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to Stadium Tour Ticket purchases. Consequently, purchasers of Stadium Tour Tickets will not be able to cancel their Stadium Tour Ticket purchases except in accordance with these Stadium Tour Ticket Terms and Conditions or as otherwise permitted by English Law.

6.4. Tickets are non-refundable. Should you wish to re-schedule your Tour to an alternative date, this may be done no later than 72 hours before the Tour Date. Tours cannot be re-scheduled less than 72 hours before the Tour Date, and you will not be refunded.

6.5. Any re-scheduling can be made by contacting the Club’s Supporter Services team. The ways to contact the Supporter Services Team can be found at this link: https://www.brightonandhovealbion.com/club/club/contact-us .

6.6. If you can no longer attend the Tour because you have contracted, or believe you have contracted, COVID-19 (provided you have purchased Booking Protect at the time of your Ticket purchase and you can evidence your positive test result in a form that is satisfactory to the Club), the Club will offer you a rescheduled Tour for an alternative date (please note Tickets are non-refundable).

7. People and Culture


7.1. The Club celebrates and values the diversity brought by employees, supporters and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. It is important Ticket Holders share and are committed to these values.

7.2. All Ticket Holders agree to refrain from engaging in any conduct at any time either at the Ground or otherwise (including on social media) which is homophobic, racist or discriminates against any individual based on their characteristics, including but not limited to their age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, sex, sexual orientation, religion or belief.

7.3. The Club operates a zero-tolerance approach to any type of discriminatory behaviour. As such any breach of this clause 7 will be deemed to be a material breach of these Stadium Tour Ticket Terms and Conditions and shall incur the strongest possible sanction. The Club may also refer any individual in breach of this clause 7 to the appropriate authorities.

8. Repairs and Maintenance


8.1. The Club will be responsible for carrying out all repairs and maintenance to the Ground provided that the Club will not accept liability for, and shall not be in breach of its obligations by reason of, any breakages in, or defects to, any part of the Ground which are not the result of fair wear and tear or are caused by the acts or omissions of any Ticket Holder whilst on the Tour.

8.2. The Club has the right to charge you for the cost or repairs, maintenance, replacement or cleaning of any part of the Ground to which you have access, or any fixtures or fittings therein, resulting from any act or omission of you whilst on the Tour other than as a result of fair wear and tear.

8.3. The Club and each of its employees, agents or contractors shall have the right at any time to carry out emergency repairs to any part of the Ground to which you have access, or any fixtures or fittings therein, or any adjoining property of the Club, and to suspend access to such areas of the Ground as necessary. Any refunds or exchanges in relation to this clause 8.3 shall be made in accordance with clause 6 at the Club’s sole discretion.

9. Exclusion of Liability


9.1. The Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.

9.2. The Club’s total liability of any claim made in connection with these Stadium Tour Ticket Terms and Conditions shall be limited to the total face value of the Ticket(s) purchased.

9.3. The Club will not be liable in any way if it is prevented from performing its obligations under or arising from these Terms and Conditions due to factors which are beyond the Club’s reasonable control.

9.4. The Club will not be liable for any losses incurred by you in connection with you use of the Club’s Website, for any delay in issuing or your inability to use the Website, for any information or Tickets obtained through the Website or for any material posted to the Website by the Club or by users of the Website.

10. COVID-19


Due to the ongoing COVID-19 pandemic, rules and guidance from the Government, local authorities, the NHS, Public Health England and Football Authority Rules and Regulations relating to protecting you (as far as possible) from the risk of transmission of COVID-19 (together “COVID Mitigation Guidance”) is subject to change at any time. Accordingly, in addition to the COVID-19 Visitor Code of Conduct (as updated from time to time) the Club reserves its right to amend these Stadium Tour Ticket Terms and Conditions and/or implement further conditions of entry to the Ground and/or the Stadium in order to comply with such COVID Mitigation Guidance. Such measures could include (but may not be limited to) undertaking temperature checks and/or any other testing regarded as prudent in order to safeguard against the risk of COVID-19 and/or the requirement to have a clinical passport evidencing that you have had a COVID-19 vaccine or received a recent negative test result. If any such measures are necessary, the Club will provide updates to Ticket Holders via email and on the Club’s website. It is your responsibility to read such updates and understand the terms on which such checks and/or testing will be conducted and measures are implemented.

11. General


11.1. The Club reserves the right to change these Stadium Tour Ticket Terms and Conditions from time to time and shall notify you of such changes if they materially affect your rights as a consumer.

11.2. You acknowledge that the Club will hold and process data relating to you, which may include personal data, for administrative and legal purposes. The personal data that you provide to the Club shall be processed, stored and transferred in accordance with the terms of the Club's then current privacy policy available at https://www.brightonandhovealbion.com/club/club/privacy-policy .

11.3. The invalidity or partial invalidity of any provision of these Stadium Tour Ticket Terms and Conditions shall not prejudice or affect the remainder of these Stadium Tour Ticket Terms and Conditions, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of these Stadium Tour Ticket Terms and Conditions would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

11.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Stadium Tour Ticket Terms and Conditions or by law shall not constitute a waiver of that right, power or remedy.

11.5. The Stadium Tour Terms and Conditions of Entry constitute the entire agreement between the Club and the Ticket Holder and neither the Club nor the Ticket Holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to the Stadium Tour Ticket Terms and Conditions which is not set out therein.

11.6. If there is any conflict, ambiguity or inconsistency between any provision of these Stadium Tour Ticket Terms and Conditions and the COVID-19 Visitor Code of Conduct, the relevant provision of the COVID-19 Visitor Code of Conduct shall take precedence.

11.7. Notwithstanding any other provision in these Stadium Tour Ticket Terms and Conditions, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Stadium Tour Ticket Terms and Conditions. Nothing in these Stadium Tour Terms and Conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the Act.

11.8. These Stadium Tour Ticket Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).

12. Definitions


In these Stadium Tour Ticket Terms and Conditions the following words and phrases shall have the following meanings:

"Club" means Brighton and Hove Albion Football Club.

"Club Charter" means the Club’s supporters charter in place from time to time found at https://www.brightonandhovealbion.com/club/club/club-charter.

"Club Website" means the Club’s website found at the URL: https://www.brightonandhovealbion.com.

"COVID-19 Visitor Code of Conduct" means the set of rules issued by the Club from time to time which you must comply with in order to reduce as far as possible the transmission of COVID-19 and/or other infectious diseases, which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#visitorcodeofconduct.

"Disabled Supporter" means any individual who is registered with the Club as a disabled supporter. Registration requires proof of disability to be provided to Supporter Services.

"Football Authority" means each of the Premier League, The Football League, The Football Association, The Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football.

"Ground" means the Stadium, the surrounding area, and all other locations owned, occupied or utilised by the Club.

"Ground Regulations" means those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground. The current version of which can be found at https://tickets.brightonandhovealbion.com/screenloader.aspx?type=include&page=custom/documents/html/tandc.html#groundregs.

"Guest" means any individual who is not a Stadium Tour Ticket Holder who is entitled to attend a Tour in accordance with clause 3.3.

“Personal Assistant” means an individual who is accompanying a Disabled Supporter in order to allow the Disabled Supporter to attend the Tour and who would be entitled to purchase a Stadium Tour Ticket under the Terms & Conditions of Entry.

"Season Ticket” means a season ticket booklet (and all or any component vouchers therein) or any season ticket smartcard (and/or any rights arising out of or in connection with any of the foregoing) for admission to Matches.

“Season Ticket Holder” means a person holding a current and valid Season Ticket to the Club.

“Stadium” means the American Express Community Stadium.

“Stadium Tour” means the tour of the Stadium provided by the Tour Guide, as designated upon the Ticket to which these Stadium Tour Ticket Terms and Conditions apply.

“Stadium Tour Ticket” means a printed paper ticket or any other form of ticket (and/or any rights arising out of or in connection with any of the foregoing) for admission to the Stadium for a Stadium Tour.

“Stadium Tour Ticket Terms and Conditions” means these terms and conditions governing the issue and use of a Stadium Tour Ticket.

“Ticket Holder” means a person holding a current and valid Stadium Tour Ticket.

"Tour Date” means the scheduled date and time slot you have purchased the Ticket for.

“Tour Guide” means the representative of the Club who will lead the Stadium Tour.

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Mascots



1 Mascots will receive the following included in the mascot package

  • (i) 1 adult ticket (2 adult tickets if purchasing the captains package) and 1 U18 ticket in home area seating
  • (ii) an opportunity for the purchaser who is aged between 7 and 12 (inclusive) on the date of the Match to be an official mascot at the Match (the “Mascot”);
  • (iii) a Brighton and Hove Albion replica kit for the Mascot, comprising of a shirt, shorts and socks;
  • (iv) a photograph commemorating the Match;
  • (v) meal vouchers offering a hot food item, snack and drink for 1 adult (2 adult if purchasing the captains package) and 1 junior ;
  • (vi) a parking pass for the Bridge car park for the captains mascots

2 The Mascot's role at the Match will be at BHAFC's absolute discretion. BHAFC gives no guarantee as to which football team or football player a Mascot may be assigned to at the Match. BHAFC will not enter into any correspondence as to which football team or football player a Mascot may be assigned to at the Match.

3 Each mascot and each of the mascots guest(s) will be required to comply with any policies, procedures, terms, conditions and reasonable requirements of BHAFC which apply to the use of the facilities at the Stadium and / or attendance at the Match. BHAFC reserves the right to eject a mascot and/or a mascots guest(s) from the Match and / or the Stadium in the event of any breach of any such policies, procedures, terms, conditions and / or requirements.

4 One of the guests that accompany that mascot to the Match must be 18 years of age or older on the date of the Match.

5 BHAFC reserves the right to substitute any or all of the items included in the mascot package with others of a similar nature and/or of equal or greater value at any time.

6 The mascot package is non-refundable and non-transferable.

7 No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever. Your mascot package will enable you to attend the re-arranged Match. In the event of reschedule, the package will be valid for the rescheduled date and an alternative match will not be offered.

8 The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.

9 We do not offer refunds on mascot packages unless under exceptional circumstances. For the avoidance of doubt, the final decision belongs to the Head of Ticketing & Supporter Services.

10 Each mascot and their guest(s) will be required to give their consent to the following:

  • (i) for the mascot and their guest(s)'s names to be disclosed and/or photographs to be published

11 If BHAFC cannot successfully contact a mascot within a reasonable length of time, or if a mascot does not meet the eligibility requirements, a replacement mascot will be found who is able, willing and eligible to accept the mascot package and provide the necessary consents.

12 Upon the request of a mascot (such request to be made no later than 30 days prior to the Match), and upon receipt of the relevant tickets by BHAFC, BHAFC will refund that mascot the face value of up to four standard match tickets that that mascot had purchased for the Match prior to purchasing the mascot package.

13 For safeguarding reasons, home and away match day mascots will not be allowed access to the changing rooms whilst they are in use and players will be unable to sign any merchandise or items that you bring on the day or leave with staff to have signed after the event.

14 We are unable to allow parents pitch side whilst the mascot is on the pitch, parents/guardians may go the allocated seating area by swiping the tickets in via the turnstile that corresponds to your match ticket.

15 Mascot packages are restricted to one per fan number per season.

16 The application and safeguarding form must be submitted (signed) to supporter services at least 14 days before the fixture. We may be unable to fulfil the package in the event that this is not returned pre match.

17 Match day kit will be allocated to mascots depending on their age - if the mascot requires a much larger/smaller kit, supporter services must be informed at least 14 days before the event by emailing supporter.services@brightonandhovealbion.com (subject to availability)

18 The package can only be utilised by the supporter whose fan number the mascot package has been purchased in, we are within our right to cancel any package where the child's details do not match details held against the fan number.

19 By submitting the application the mascot will be enrolled into the Young Seagulls Membership (where applicable).

20 The mascot must have the relevant priority to purchase the package – 1901 members can only book if the child regularly uses the ticket to watch the games.

21 BHAFC reserves the right to cancel or amend these Conditions without notice when reasonably necessary for the purpose of administering the mascot package.

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