COVID-19 FAQs 2021/22 Season
Following the end of the Government's 'Plan B' COVID-19 measures, the Premier League have confirmed that match entry requirements have been relaxed as of 27th January 2022.
As COVID-19 restrictions ease, it is vital supporters continue to do all they can to minimise the risk of passing on COVID-19. There are some simple ways fans can help keep each other safe on a matchday:
- Be responsible and do not travel if you have COVID-19 symptoms
- Wear face coverings in indoor and crowded areas
- Continue to regularly wash your hands
- If possible, take a COVID-19 test on a matchday to check there is no risk of passing on the virus
- The best way to protect yourself and others from COVID-19 is to get vaccinated.
Previous COVID-19 Requirements
'Plan B' regulations were in place from 15th December 2021 to 26th January 2022. Should the Government re-introduce these measures, it is likely that we will be required to revert to the entry requirements in place during that period, which are listed below.
- All fans aged 18 or over MUST be able to prove their vaccine status or display proof of a negative lateral flow test (taken within 48 hours of the game and shown in the form of an NHS email or text message) and show matching photographic ID. It will be against the law to grant admission to anyone unable to comply with this legal requirement.
- Fans coming to the game aged 18 or over must fill in a pre-match online covid registration form, which will be sent ahead of each match. For match ticket holders (for home and away matches) this will need to be done ahead of each game they wish attend; it's likely season-ticket holders will only need to do this once to cover the season. 1901 Club members will need to complete this declaration on behalf of their guests for each membership they own.
- Face coverings will be required when travelling to and from the stadium on public transport and when moving around all internal areas of the stadium. Under 11s are exempt. The only other exception will be when eating or drinking. We would also strongly recommend they're worn inside the stadium bowl at all times.
As the new entry process will be a legal requirement please note failure to comply will mean we will not be able to grant access to the stadium, and tickets will be blocked.
Thanks to the preparation we’ve done this season and the help we’ve already had from fans with the measures we introduced at the start of the season, these relatively straightforward, but important, changes to the existing entry policy already in place at the Amex should cause minimal inconvenience to fans’ existing matchday routine.
Watch a video explaining the measures below:
Frequently Asked Questions
Vaccine Status: If you are (at least) double-vaccinated, you can get your Covid Passport in the NHS app (www.nhs.uk/nhs-app opens in new window). You can then show your passport on your smart phone when required. If you do not have a smart phone you can login to your NHS account online (https://covid-status.service.nhsx.nhs.uk opens in new window) and request a paper version to download and print. You will then need to bring this print out with you on matchday. Supporters without an NHS account, or access to the internet, can call 119 and request a paper copy of their passport be posted to them. Please ensure you do this in plenty of time before you attend the stadium, and remember that currently passports are valid for 30 days, so you may need to request a paper copy on a monthly basis. Note that the paper card given to you when receiving your vaccination will not be accepted as proof.
Negative Lateral Flow Test Result: Take your test in the 48 hours prior to kick off, then register the result on the NHS website (www.gov.uk/report-covid19-result opens in new window). You will then receive an SMS message and/or email confirming your result. Have this email/SMS ready to show on matchday. Note that if the result is positive you should not attend the match. Do not bring the actual test cartridge with you to the game. This will not be accepted as proof.
Photographic ID: In each case all supporters will need to bring photographic ID (eg Passport or Driver's License) which matches the name on your vaccine passport/proof of negative lateral flow test.
Only supporters aged 18 or over need to show proof of vaccine status or negative LFT. Under 18s are exempt.
This entry process is a legal requirement. Unfortunately this means that if you are unable or unwilling to comply you will be refused entry.
Tickets and Season Tickets are non-refundable. If you are unable to attend you can list your seat on the ticket exchange. Season Ticket Holders who have purchased Ticket Sharing can share their ticket with MyAlbion+ Members.
Face coverings will be required when travelling to and from the stadium on public transport and when moving around all internal areas of the stadium. The only exception will be when eating or drinking. We would also strongly recommend they're worn inside the stadium bowl at all times. If you are exempt from wearing a face covering for medical reasons you can apply for a hidden disability wristband by contacting email@example.com.
Links to your declaration form will be sent by email. Please check your MyAlbion Digital Account and check that we have the correct email address for you. You should also check your spam/junk folders. Please be aware that we will be sending the declaration forms to all season-ticket holders aged 18 or over. However, for 1901 Club members we will only be sending the declaration forms to the 'lead contact' in each group. For match ticket holders we will be sending the forms to the ticket purchaser for them to complete on the behalf of all attendees in their group. If you have definitely not received a declaration form please contact Supporter Services: firstname.lastname@example.org or 01273 668855 (option 1).