Ticketing & Online Booking FAQs

For FAQs relating to your MyAlbion Digital account, please click here
For a guide to linking your MyAlbion Digital account to your ticketing account, please click here

In order to open an account with the club, please click register in the top right corner of the page or click here

For FAQs relating to your MyAlbion Digital account, please click here

Home and away games will go on sale on the dates can be found by clicking here
Please note that there may be changes to this schedule and in the event of this a news story will appear on the club website

The Premier League have confirmed broadcast schedule dates and these can be viewed by clicking here
Please note that games may still move due to cup competitions and supporters are advised to check before booking travel

Tickets can be purchased online, by phone or in person. A full list of on-sale dates can be found by clicking here. Typically, tickets go on sale online at 9am with any remaining seats going on sale by phone or in person from 2pm on the on-sale date. Please note tickets may sell out before phonelines opening at 2pm.

Online: Tickets can be purchased at tickets.brightonandhovealbion.com from 9am on the on-sale date. The service is available 24 hours a day, seven days a week. You will need to login with your email address and password. Tickets bought online are subject to a reduced booking fee compared to our standard rate booking fee for those bought over the telephone and in person.
By Phone: Tickets can be purchased by calling the Albion Booking Line on 0844 327 1901 (calls cost 7p per minute plus your network access charge). Lines are open 9am-8pm, seven days a week.
In Person: Tickets can be purchased from the ticket office situated inside the retail store at the Amex. For operational reasons our opening times can vary. Please see our opening times page by clicking here for up-to-date information.

Home league match tickets are sold to MyAlbion+ members** first (some fixtures may also require a certain number of loyalty points). The club would strongly recommend purchasing a MyAlbion+ membership, which can be bought here. Subject to availability 1901 Club members and season ticket holders can then purchase guest tickets. Tickets may then go on sale to supporters with an existing purchase history or on general sale. Tickets must be used by the named ticket owner and in the case of guest tickets, the named ticket owner is responsible for the individual they pass the ticket on to.

Away league and away cup match tickets are sold in a priority order. Tickets are sold to 1901 Club members and season ticket holders with enough points, and the amount needed will go down until sold out. If any tickets remain after the seaosn ticket holder windows, tickets will then be sold to MyAlbion+ members, and finally tickets may go on sale to supporters with an existing purchase history or on general sale. Tickets must be used by the named ticket owner.

Home cup tickets are sold in a priority order. 1901 Club members automatically have home cup games included in their package. Season ticket holders will then be given a priority period to purchase tickets, then MyAlbion+ members. Tickets may then go on sale to supporters with an existing purchase history or on general sale. For very popular matches loyalty points may also be used in conjunction with a membership etc. Tickets must be used by the named ticket owner and in the case of guest tickets, the named ticket owner is responsible for the individual they pass the ticket on to.

** please note memberships take 14 days to activate from the point of purchase and for many games 1 ticket can be purchased per member.

For a full list of when games go on sale dates please click here

Home league match tickets are usually sold one per person. Tickets must be used by the named ticket owner. Occasionally, tickets will be opened to two per person, and in the case, the named ticket owner is responsible for the individual they pass the ticket on to.

Away league and away cup tickets are always sold as one per person. Tickets must be used by the named ticket owner.

Other tickets often cary depending on location and opposition, for example development squad fixtures are strictly one per person at the training ground, but are usually 4 per person at the American Express Community Stadium.

Home league match ticket concessions are available to over-65s, under-21s,and under-18s. There are no concessionary tickets available in the West Stand lower centre (Zone E).

Ambulant disabled and wheelchair users are offered a free personal assistant ticket when needed. Disabled supporters requiring a free personal assistant ticket need to register in advance of making a ticket purchase. To register please contact Supporter Services on 0344 324 6282 or by emailing supporter.services@bhafc.co.uk.

Please note, away matches often have different concession tickets available. Please see the individual pages for away games to see what is on offer.

To purchase tickets to some of Albion's biggest home fixtures you will need a MyAlbion+ membership and at times of peak demand you may require a certain number of loyalty points. We do this to make sure the regular fans are rewarded for their attendance.
Season ticket holders will also require loyalty points for away fixtures.
For full information on Loyalty points and how you accrue points, please click here

Fans can purchase only a limited number of tickets per account holder. Tickets also need to be purchased under the correct Fan Number in order to receive the relevant loyalty points.

In order to purchase a ticket for another fan they must give you permission to do so. The easiest way to do this is via Friends & Family within your online ticketing account. It is the responsibility of the fan having the ticket purchased for them to add the fan making the purchase on to their Friends & Family list.

On matchdays the ticket collections are at the main ticket office outside the retail store and supporters should make their way to the two windows furthest to the left.
The collection point will be open from two hours before kick-off. Please ensure you bring photo ID with you if you are collecting tickets. Ticket collections will only be issued to the supporter who made the purchase.

If season ticket holders or members arrive at the stadium without their season ticket they have the following options:
A paper replacement ticket can be provided at a cost of £5 per ticket. Proof of identity must be shown at the time (photographic ID is required). A maximum of three paper tickets will be issued in any one season. A permanent replacement season ticket/membership card can be provided at a cost of £15 per card. Proof of identity must be shown at the time (photographic ID is required) and a form will need to be signed by the card owner. A maximum of one card replacement will be issued in any one season.

Season tickets, Memberships and Gift Vouchers are non-refundable.

Home match ticket purchasers are entitled to a refund for the cost of a match ticket in the event a game is rescheduled after the ticket has been purchased. In order to obtain a refund, a request for a refund must be made in writing to supporter.services@bhafc.co.uk within seven days of the rescheduling announcement (which shall be made on the club website) provided this is still more than seven days before the rescheduled date. Tickets that include hospitality are subject to their own terms and conditions.

Away match ticket purchasers are entitled to a refund for the cost of a match ticket in the event a game is rescheduled after the ticket has been purchased. In order to obtain a refund, a request for a refund must be made in writing to supporter.services@bhafc.co.uk within seven days of the rescheduling announcement (which shall be made on the club website) provided this is still more than seven days before the rescheduled date. In all cases the original tickets will need to be returned to the Albion ticket office within the seven days stated above, in order for a refund to be processed.

Click here for full Terms & Conditions of Sale.

If you are transferring your season ticket to a guest who is of a different OR higher value age band, you will be charged an upgrade fee in order for the guest to enter the ground. Any such upgrades can be processed no more than six times per season ticket holder per season. All upgrades will be charged at the price of the match ticket minus the pro-rata value of the season ticket, rounded up to the nearest £. Any guest attempting entry on a concession ticket to which they are not entitled will be charged a further £10 cost on top of any upgrade cost and may be refused entry.

When purchasing MyAlbion+ membership supporters may opt to join the numbered season ticket waiting list. In order to retain a place on the waiting list supporters must renew their membership each season prior to 1 July. In the event a member is offered a season ticket they will be called or emailed by the club offering a short window to claim a ticket - this contact will be made over the close season once renewals are complete.

Full details on how to purchase can be found by clicking here

Membership packs are despatched in batches each month through. To track the whereabouts of your pack (after a month has passed) please click here

Season ticket holders who cannot attend a home league match can list their seat on the season ticket exchange. In the event the ticket sells a pro rata refund (minus a £1 fee) will be credited to the nominated bank account. Please note that the ticket exchange will only open once a home game has sold out
For more information, and to list your seat, please go to tickets.brightonandhovealbion.com/resale

If you haven’t received your ticket, please call Supporter Services on 0344 3246282 the day before the game in order for a duplicate ticket to be processed. Please note when collecting the duplicate ticket you will be required to show photo ID.

In order to purchase hospitality for home matches, please clicking here.

There are very strict rules around ticket purchase within the UK. Official tickets are ONLY sold via Brighton & Hove Albion FC, however there are many other websites offering tickets for sale and these are all being sold by illegal means.

Please note that any tickets sold by secondary ticket websites will be cancelled without refund. For full details on ticket touting and the law, please visit https://www.inbrief.co.uk/football-law/ticket-touting-and-football/

The club are keen to hear from supporters who may have a special occasion on the horizon and invite supporters to complete the attached form by clicking here

The club sells mascot packages for every home game at the AMEX, for full information please click here

Children’s parties are held at the stadium every weekend. For prices and full information on how to book, please click here

The Club do offer tours of the American Express Community Stadium to the general public. A list of dates and full information can be found here

For information on Group tours, please click here

The club have an Anti-Social text abuse line that supporters can use to report any incidents to the club. The text number is 07880196442.

Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.

Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.

Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.

Unfortunately, the club is inundated with requests on a daily basis and therefore it is not possible to accede to each and every request for assistance.

Full terms and conditions can be found here

Personal Basket

Edit